Jennifer Ortega

**** ** **** **.

Kansas City Mo 64119

913-***-****

Human Resource/ Recruiting

Reliable experience in operations and management. Skilled at improving efficiency, productivity, profitability using my human resource and recruiting techniques

Summary of Qualifications

Strategic Planning

Osha trained

Dependable

Inventory Control

Display Planning

Benefits Coordinator

Budget Planning

Cost Control

Project Leadership

Schedule writing

Client Relations

Applicant Stack

Facebook/Linkedln

Recruiting

Professional Experience

Home instead Senior Care August 2016- Present

Recruitment and Engagement Coordinator

Directly in charge of all screening, hiring and retention of all caregivers

Develop and implement new recruitment strategies online and within the community

Create and maintain all employment records including but not limited to I-9 form, W-4 form and all other employment related documents

Develop engagement strategies that utilize the 5 CAREGiver needs to promote CAREGiver retention and satisfaction

Schedule and conduct CAREGiver annual reviews and all supervision including regular performance conversations, accountabilities and problem resolution

Work in partnership with the Scheduling Department to coordinate CAREGiver schedules with an emphasis on creating high quality matches and extraordinary relationships

Monitor, mediate, and log all client and CAREGiver activity utilizing the software system

Monitor compliance for local and federal labor and safety laws including EOE, ADA, FMLA, and OSHA

Plan and successfully execute all CAREGiver meetings

Hy-Vee March 2009- July 2016

Human Resource Manager

Updated payroll system. Counseled with department heads and employees regarding performance reviews, personnel issues, scheduling, benefits, wages, etc.

Coordinated a variety of administrative duties including facilitating, recruiting, hiring, payroll, performance reviews, orientation, benefits, employee counseling, etc.

Worked closely with the store management to ensure maximum employee satisfaction and retention

Oversaw directly 12 different departments and well as managed the department managers.

Maintained desired gross and profitability in all departments.

Demonstrated good manners; showed dignity; and was involved in helping the company improve and grow.

Oversaw proper training, handled employee issues, and coordinated disciplinary procedures when necessary.

Assisted in forecasting and reviewing the store labor schedule with the store director’s guidelines.

Handled benefits for new employee’s as well as open enrollment

Deb Shop Inc. July 2007-2009

Store Manger

Responsible for all aspects of the store operations and performance

Generating sales and profit while controlling expense and inventory

Responsible for hiring, training, and retaining talent and maintaining visual standards

Controlling ADS and meeting and exceeding sales goals

Claire’s Boutique

Store Manager July 2004-2007

Generating sales and profit while controlling expense and inventory

Responsible for all aspects of the store operations and performance

Responsible for hiring, training, and retaining talent and maintaining visual standards

Controlling ADS, PWP and meeting and exceeding sales goals

Counted the entire store quarterly

Helped with Grand opening and remodel of stores

Education

North Central Missouri College AA

Robertson High Diploma

References upon request

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