Derrell Holley
Queens Village, NY 11429
Mobile 917-***-****, Email Address: ac0hwy@r.postjobfree.com
Q U A L I F I C A T I O N S
Intermediate Level in Word, Excel, PowerPoint, Outlook, Internet and social media for 6 years
Knowledge of Sage Software
Knowledge of WebX and STCInteractive
Experienced in a professional atmosphere
Known for being hardworking, motivated, personable and working well with others
Excellent customer satisfaction, interpersonal relationships and organizational skills
Knowledge of processors, computer hardware and software, including applications and programming
Knowledge of electrical device machines and tools for use of repairs
Knowledge of principles and some methods for curriculum
Knowledge of building regulations
Ability to manage sensitive and confidential information
Ability to demonstrate initiative to daily tasks
Experience in multitasking while managing deadlines
Valid NYS Driver’s License
E D U C A T I O N
Technical College Institute (TCI)
Major: Electronic Engineering, AS
September 2013 – in progress
Prospect High School
Major: Business and Accounting
June 2006 – Diploma
W O R K H I S T O R Y
Leader Electric New York, NY
Administrator 10/16 to current
Initial interface person of the office providing excellent customer service
Troubleshoot and resolve complex issues; violation tickets
Generate invoices for client based on services rendered in coordination with the project manager
Coordinate with suppliers and vendors to ensure our construction teams have the materials needed for job
Prepare written estimate proposals for clients based on labor, materials, equipment and other expenses
Send out certificates of insurance
Traveling offsite to notarize checks and invoices
Communicate and follow up with clients about specific projects and delivery dates of service team
Serve as liaison to assistant project manager when out of the office
Conduct customer satisfaction assessments electronically by phone
Assist and support project team members in completing assignments
Use computer applications such as spreadsheets, word processing, calendar, e-mail and database software in performing work assignments.
Implement certain procedures towards budget planning to reduce risks and revenue losses
Took inventory of office supplies
Securities Training Corporation (STC) New York, NY
Receptionist/Admin 04/07 to 08/16
Managed the front desk between the hours of 8 am to 5 pm
Initial interface person of the office providing excellent customer service
Responsible for four instructors
Involved in setting up the computer laptops and projectors for the financial training classes
Provided roster sheets daily for the instructors to gather the students attendance
Checked in all students upon arrival
Traveled to the bank to make company deposits
Coordinate conference room bookings and setup arrangements for all executives and instructors
Setup enrollment forms for new students
Assist accounts manager with accrual worksheets and invoices
Perform data entry for continuing education students
Kept track of all private and confidential ingoing/outgoing of course materials for students
Supported the mailroom in handling courier packages
Imaginative Creations by Shanelle New York, NY
Events Assistant 04/12 to 07/14
Assist with the day of coordination of an event
Involved in the setup, coordinating and breakdown of events
Coordinate and setup delivery orders at catering halls
Provided friendly and exceptional customer service
Greet guests upon arrival and distribute programs
Administered logistics to management and our clients
Gathered and packed up all client personal items at the end of services
New York Institute of Finance (NYIF) New York, NY
Receptionist 04/08 to 09/12
Managed the front desk between the hours of 8 am to 6:30 pm at a shared space
Initial interface person of the office providing excellent customer service
Responsible for providing lunch vouchers for the students
Collected all course completion sheets
Setup enrollment forms for new students
Involved in setting up the computer laptops and projectors for the financial training classes
Checked in and documented the attendance of all students upon arrival
Managed all inventory (course materials/attendance sheets/course of completion/evaluation sheets, etc.)
Traveled to their offsite location to setup classrooms and course materials
V O L U N T E E R E X P E R I E N C E
Winners Church Laurelton, NY
Usher 09/12 to Present
Greet guests upon arrival to the church services
Organizing, cleaning and setting up the main room in the church’s sanctuary
Gathering up inventory of missing items
Replenishing the pastor’s area with water and boxed tissues
Escort guests to their seats before and during service
Assist people with special needs (parents with strollers, car seats, walkers, etc)
Available to answer all visitor questions
Responsible for distributing and collecting the offering envelopes
Provide emergency on call services
Shutdown all audio equipment, turning off all power upon locking up the church
Community Outreach
Winners Church October 2012
Involved in providing assistance to Hurricane Sandy Storm survivors
Distributing food, clothing and toiletries
Brown Memorial Baptist Church May 2012
Distributing of food to the homeless for an event
Involved in clean up and breakdown