Antoinette Brantley

**** * *** ******* **** E Apt 1022

Humble, TX 77396

832-***-****

ac0hqd@r.postjobfree.com

Objective:

Seeking full-time position in an established organization where I can leverage my professional office management experience, knowledge and skills in customer service, and patient account management as a valued member of a team of committed professionals Qualifications:

Medical billing using Sap, IDX, TES and medical front desk experience

Retrieval and storage of general journal information using Excel and DB database

Successful manager of 5-12 employees in clinical operations settings

Effective interpersonal skills and customer service for doctors and patients

Extensive insurance verification experience using PWL website

Certified as a Dental Assistant in the State of Texas

6000+ key strokes of data entry

Typing speed: 55 wpm

Successful account manager in medical and dental practices Experience:

The Houston Methodist Hospital Houston, Texas 2013 to Present

Scheduled and prepared patients charts for clinical visits and review

Executed accounts receivable responsibilities for patient accounts

Checked patients in and out for scheduled appointments

Assisted with various office duties such as office management, faxing, typing, calendar management, telephone calls

Batch maintenance handling large amounts of money on a daily basis

Precertification and insurance verification

Manage front desk for clinical operations

Baylor College of Medicine Houston, Texas 2003-2008 Patient Financial Accounts Specialist II/ Manager of Clinical Operations/

Executed accounts receivable responsibilities for patient accounts

Scheduled and prepared patients charts for clinical visits and review

Checked patients in and out for scheduled appointments

Assisted with various office duties such as office management, faxing, typing, calendar management, telephone calls and payroll entry.

Experienced in using Microsoft software such Word, Excel, PowerPoint and Outlook

Batch maintenance handling large amounts of money on a daily basis

Surgery, MRI, CT scans, precertification and insurance verification

Ordered supplies for clinical staff

Supervised and administrated daily work requirements for team of seven people

Edited accounts using TES Editing for filing medical claims

Weekly updates of completion of duties and responsibilities for entire team and practice.

EDI Eligibility

MCI-Phone Service Houston, Texas 2001-2003

Customer Service Representative

Experienced in using Microsoft software such as excel to store information

Assistant Supervisor for twenty-five customer service representatives

Effectively trouble shot customer issues with outstanding customer service skills

Successfully performed switchboard operation throughout various networks Education

1991 Forest Brook High School Houston, Texas

1993 American Beauty Academy Houston, Texas

2000 Astrodome Dental Career Center Houston, Texas

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