Francine Richardson,PHR,SHRM-CP

Dallas, Texas 763-***-**** ac0hmr@r.postjobfree.com

HR Business Partner

Highly accomplished and strategic Human Resources Business Partner is a trusted advisor consulting the business and HR leadership teams by effectively counselling on solution driven strategies across all levels of the organization in pressure filled, and time sensitive situations. Applied experience in: Employee Relations, Union Avoidance, influencing, and conflict resolution, labor/employment laws as well as human resources best practices. Ability to obtain a security clearance. Open to Travel

Professional Experience

FRESENIUS MEDICAL CARE Irving, Texas

Sr. Employee Relations Manager/Contractor 03.2017 - 03.2017

Contracted to provide employee relations guidance to 60 Field Leaders in the Southwest Region in the Manufacturing and Medical divisions pilot program using a case management and documentation systems Enwisen.

oEmployee Relations: Managed and executes Employee Relations matters, including investigating issues, providing coaching to employees and managers, corrective action and termination. Conducted an internal risk assessment prior to discharge.

oCompliance: Effectively administered personnel and employee relations programs in accordance with company policies and procedures, regulatory requirements including Equal Employment Opportunity (EEO), Family Medical Leave Act (FMLA) and American Disabilities Act as Amended (ADAAA) (ADA),FLSA to ensure the uniform and equitable treatment of employees.

oPerformance Management: Reviewed and assisted managers in drafting corrective action, performance improvement plans, competency assessment and testing tools, and termination documentation.

ECS REFINING Mesquite, Texas

Human Resources Manager/Contractor 08. 2016 - 10. 2016

Partnerships: worked in a virtual environment providing services to geographically dispersed customer groups. Managed multi-state HR department supporting 300+ exempt and non-exempt employees located throughout manufacturing/testing facilities in the Western region. Counselled Regional Vice Presidents, District Managers and Sales Managers on aligning people strategies with workforce planning.

oSuccessfully opened a new plant in Arkansas hiring 70 employees, while hiring 50 employees at the Texas plant Orientation and On-Boarding.

oSuccessfully brought the hiring process into full compliance; ensured legal documentation were obtained, verified and stored per Federal regulations preventing risk to the company.

oBenefit/ Compensation: Performed Bi-weekly payroll (ADP, Workforce Now) for 300+ exempt and non-exempt employees while paying attention to detail. Enrolled new hires in benefits and retirement plans.

oTalent Management: Managed recruitment efforts in Mesquite 50 new hires.

oEmployee Relations: managed and executes Employee Relations matters, including investigating providing coaching, terminations, unemployment hearings, Medical Leave of Absences.

THE CITY OF MINNEAPOLIS Minneapolis, MN

Sr. HR Business Partner 10.2013 - 04.2016

Coached: Utilized communication skills to coach City Leaders daily on employment laws, contract interpretation i.e. (work rules, compensation and benefits), investigation, disciplinary actions, legal issues (harassment, discrimination, leave, accommodations, etc), performance management, talent management, project management.

oPerformance Management. Reviewed and assists managers in drafting corrective action, performance improvement, and termination documentation as requested.

oPromoted: to serve as Interim-HR Manager within 4 months of hire.

oTalent Management: Developed a hiring process, which included, 1:1 coaching and classroom for 40 Leaders on writing: job descriptions, job postings, behavioral and technical interview questions, conducting a legal candidate selection which resulted in continuity in management hiring decisions.

oTraining and Development: Trained and Mentored newly hired HR hires and new leaders.

oEmployee Relations: Managed and executes Employee Relations matters, including investigating issues, providing coaching to employees and managers.

oLabor Relations: managed labor relations programs and processes, providing advice, counsel and direction regarding labor relations issues of varying complexity to stakeholders, assisting General Counsel in managing and preparing for civil employment and labor-related litigation.

oDeveloped and Facilitated union avoidance training programs in support of labor relations programs in accordance to NLRB rules.

oCompiled and compared industry research on labor contracts for Collective Bargaining Negotiations, Alternative Dispute Resolution (ADR) and union avoidance strategies i.e. Labor Management activities.

oApplied statistical concepts, interpreting statistical results, and identifying workplace trends.

oDeveloped pre-grievance strategies and various disciplinary solutions. Respond to employee and union grievances, and make termination decisions with legal.

oCompliance: Effectively administered personnel and employee relations programs in accordance with company policies and procedures, regulatory requirements including Equal Employment Opportunity (EEO), Family Medical Leave Act (FMLA) and American Disabilities Act as Amended (ADAAA) Title VII, ADA and FLSA to ensure the uniform and equitable treatment of employees.

THE MINNESOTA DEPARTMENT OF PUBLIC SAFETY St. Paul, MN

Human Resources Business Partner- Temp 03. 2013 - 11. 2013

Leadership: Lead a statewide DPS software development workforce planning efforts, facilitated system requirements meetings in search of applicable skills, reported metrics, forecast human capital, recruited, and screened applicants.

oFunction as a change agent, driving and implementing HR initiatives that focus on enhancing the business. Introduced new methods of talent acquisition to acquire difficult to fill positions in the IT department

oHired 18 IT professionals to work on the project and compensation for reorganization of 300 affected positions.

oCollaborated with the Project Managers and Division Leaders on talent development training strategies.

oSuccessfully reviewed 300 job descriptions, and compensations affected by the new software implementation, Managed Division performance appraisal process and compensation protocol and conduct market wage surveys to maintain competitive pay within appropriate market.

ALLINA HEALTH SYSTEMS Minneapolis, MN

Patient Placement Coordinator PT 4/2012 – 07/2014

Sr. HR Business Partner 02.2011 to 04.2012

Performance Management: Managed Division performance appraisal process and compensation protocol and conduct market wage surveys to maintain competitive pay within appropriate market. Coached and reviewed managers in drafting corrective actions, performance improvement, and termination documentation prior to delivery.

oEmployee Relations: Developed and Facilitated union avoidance training programs in support of labor relations programs i.e. Labor Management activates.

oCompliance: Effectively administered personnel and employee relations programs in accordance with company policies and procedures, regulatory requirements including Equal Employment Opportunity (EEO), Family Medical Leave Act (FMLA) and American Disabilities Act as Amended (ADAAA) Title VII, ADA and FLSA to ensure the uniform and equitable treatment of employees.

oLabor Relations: managed labor relations programs and processes, providing advice, counsel and direction regarding labor relations issues of varying complexity to stakeholders, assisting General Counsel in managing and preparing for civil employment and labor-related litigation.

oCompiled and compared industry research on labor contracts for Collective Bargaining Negotiations, Alternative Dispute Resolution (ADR) and union avoidance strategies i.e. Labor Management activities.

oDeveloped pre-grievance strategies and various disciplinary solutions. Respond to employee and union grievances, and make termination decisions with legal.

oExecuted Company Wide strike plan during the Nursing strikes.

oEmployee Engagement: Develop new activities to drive employee engagement from 71% to 78%.

NORTH HENNEPIN COMMUNITY COLLEGE Brooklyn Park, MN

Human Resources Consultant 02.2009 - 02.2011

oTalent Management: full cycle recruitment and onboarding.

oATS Technologies: Developed and implemented on boarding automation using SharePoint

oCompensation: job audit and classifications. Job descriptions, salary surveys, internal analysis, salary adjustments

Education & Certifications

METROPOLITAN STATE UNIVERSITY St. Paul, MN

Bachelor of Science (BS) Human Resources Management (2008)

HR Designations and Affiliations:

Society of Human Resource Management- CP (SHRM), 2015

PHR (HRCI), 2011

Society for Human Resource Management (SHRM)

DallasHR

Computer Skills:

ATS and HRIS applications (PeopleSoft Enterprise Human Resources, Neogov)

Payroll ADP & PeopleSoft, Kronos-Time and Attendance

Performance Systems Halogen & Kenexa IBM web base, Oracle, Onbase SAP, Skype

Microsoft Office (Word, Excel, PowerPoint, Access, Outlook), Enwisen, SharePoint

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