Resume
S Karthik
No: ** Sri Lakshmi nagar
TVS Nagar, Edayarpalayam Post Mobile: 948-***-****
Coimbatore – 641025 email: ac0hec@r.postjobfree.com
PROFILE
Competent and dynamic IT profession accented with the latest trends and techniques of the field coupled with a wide range of skill sets as well as strengths in technology, critical thinking, troubleshooting, and problem analysis.
Professional competencies in performing installation, Upgrade, Configuration, and support of Hardware, Software, Peripherals and Network devices in Windows environment.
Gained experience on installation, troubleshooting including assembling and maintenance of desktop and laptops with sound knowledge of networking and up gradation and installation of hardware and software’s.
Exceptional interpersonal skills with ability to interact effectively with clients and all levels of management.
Excellent communication, problem solving and analytical skills, along with the ability to multitask effectively under challenging condition.
EDUCATION
1.B.sc (Biotechnology) from vivek vardhini Degree College under Osmania University Hyderabad.
2.Intermediate from vivek vardhini Jr College under board of intermediate Hyderabad.
3.SSC from kendriya vidyalaya, CRPF under central board of secondary education Hyderabad.
PROFESSIONAL EXPERIENCE
1.Worked for New Vision Model School as a Computer Teacher from June 09 to march 2011 Hyderabad.
2.Worked for ICICI bank as a PBO for CSPB service under deposits from august 2011 to June 2012 gachibowli Hyderabad.
Provided technical support to the customers of ICICI through technical web support.
Establish healthy business relations with the clients & associates for securing long term loyalty, worked towards solving their queries and complaints efficiently.
Maintained AHT’s (Average Handling Time).
Imparted process & technical training to junior level officers.
Worked using CRM tools like, Finacle, Bankaway and ICICI web security.
3. Worked as senior system administrative in Balaje Pharmaceuticals from November 2012 to June 2013.
4. Working at Central Institute for Cotton Research (CICR) as Project Assistant for The project BT cotton testing fees.
5. Working at Kokal Interior Contracts Pvt. Ltd as Senior Administrative Executive.
Coordinate office activities and operations.
Supervise administrative staffs and divide responsibilities to ensure performance.
Support budgeting and book keeping procedures.
Create and update records, database with personel and other data.
Track stocks of office supplies and place order when necessary.
Assist collegues whenever necessary.
TECHNICAL SKILLS
Operating System
Windows-7/Vista/XP/2000.
Hardware
Assembling, Software installation, Troubleshooting etc.
Software
MS-OFFICE 2003/2002/2000/XP,C.
Networking
Windows networking LAN Maintenance, XP administration.
PERSONAL DETAILS
Father Name : K Solaiappan
Date of Birth : 08 Nov 1985
Marital status : Married
Nationality : Indian
Languages Known : English. Hindi and Tamil
Hobbies : Playing basketball and listening to music.
I hereby declare that the details furnished above are true to the best of my knowledge and belief.
Place: Coimbatore
Date: (S. Karthik)