Matthew Ryan

Dynamic Product Manager, Business Analyst & Content Strategist

Chapel Hill, NC 27516

ac0gk8@r.postjobfree.com - 919-***-****

On the hunt for a new opportunity!

Authorized to work in the US for any employer

WORK EXPERIENCE

Product Manager

RegEd - Raleigh-Durham, NC - May 2016 to January 2017

- Product Manager for four key business systems solutions in a financial compliance environment, including the SCORE Risk Management Solutions portfolio.

- Coordinated communication across international boundaries between product, development and research stakeholders to ensure efficiency and effectiveness of systems deployment and implementation for high-profile clients.

- Defined requirements through technical discussions, detailed story writing, sub-tasking and exacting acceptance criteria.

- Managed key client relationships to understand and prioritize development requests.

- Leveraged UX/UI expertise to develop crisp customer-facing features, crafting wireframes and workflow documentation.

- Engaged in complete project planning, estimation, management and tracking of all prioritized feature sets and business solutions.

- Led Go-To-Market initiatives for each major release, including sales collateral updates, webinars and live event demonstrations.

- Crafted technical documentation, including user guides and training manuals, for use across diverse audiences.

- Managed sales pipeline in Salesforce to track opportunities, staging and provide pricing guidance.

- Utilized robust analytics to identify use cases, gap analysis, measurable KPI's and market opportunities for optimum growth.

- Created clearly defined road maps across multiple release cycles to define product vision.

- Led procurement cycle by building BRD and RFP responses.

- Developed SOW requests to fuel adaptation across a unique client base to provide the right experience for each user.

- Led human capital initiatives to add staff and mentor new employees.

- Consistently communicated clear project expectations across multiple stakeholders, both internally and externally.

Product Manager

Stanley Gibbons - Raleigh, NC - May 2014 to March 2016

- Led a development team of eight, designing features for a comprehensive collectibles marketplace, managing all aspects of the software life cycle as a subject matter expert in e-commerce business strategy.

- Delivered Guest Checkout functionality that encompassed nearly 25% of new transactions and accounted for the same in GMV revenue growth immediately after release.

- Provided framework for international payments solution that would decrease foreign transaction fees and add 2% revenue growth from all third-party seller transactions.

- Designed and led development on Stanley Gibbons auctions and third-party seller held storefronts.

- Aided publishing transition initiative, developing digital content solutions with DRM sustainability.

- Designed SEO strategies, applying best practices to optimize keywords for relevance and density.

- Managed key client relationships to understand and prioritize development requests.

- Led daily stand-ups, weekly planning, UX/UI management and grooming sessions in an agile environment.

- Defined requirements through technical discussions, detailed story writing, sub-tasking and exacting acceptance criteria.

- Leveraged Scrum expertise to manage development resources and user stories in each sprint.

- Provided comprehensive research as a subject matter expert to increase retention, adoption, ROI and risk management assessments.

- Collaborated with Marketing & Sales teams to integrate cross-functional campaigns and products.

- Oversaw digital content creation and management, coordinating relationships with third-party contributors to determine optimal strategies for unique users and organizations.

- Led social media initiatives to increase customer outreach and improve market visibility.

- Engaged user base through interviews, A/B testing, user personas and virtual webinars to identify and prioritize needs and improvements.

Editor & Content Strategist

2Thumbz Entertainment - Cary, NC - July 2010 to March 2014

-Crafted over 4,000 compelling articles in AP style on GAMEDAY CENTRAL, Sports Republic, and News Republic. in web and mobile formats.

-Developed integrated web content to enhance user experience and provide brand awareness, garnering one of the top user ratings on the market for a sports news application.

-Managed projects focused on developing, marketing and public relations campaigns in the mobile and digital space.

-Designed SEO strategies, applying best practices to optimize keywords for relevance and density.

-Engaged in extensive use of social media platforms to enhance brand visibility, including Twitter, Facebook, Linkedin, YouTube, and Google Plus.

-Led content strategy project planning,

-Used advanced desktop publishing and graphic software knowledge to make GAMEDAY CENTRAL a key player in the sports news marketplace and an award-winner, including a Google "Must-Have" application in 2013.

EDUCATION

Master of Arts in History

North Carolina State University - Raleigh, NC

August 2006 to July 2008

Bachelor of Arts in History

University of North Carolina at Greensboro - Greensboro, NC January 2004 to May 2006

SKILLS

Analytics (6 years), Product Management (5 years), E-Commerce (3 years), Social Media Marketing (6 years), Scrum (2 years), Publishing (5 years), Editing (5 years), Data Analysis (5 years) CERTIFICATIONS/LICENSES

Certified Agile Interviewer

October 2014 to Present

Certified as a skilled UI liason in the agile process. Certified Product Owner

October 2015 to Present

Certified Product Owner.

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