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Customer Service Sales

Location:
Baton Rouge, LA, 70810
Posted:
May 23, 2017

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Resume:

Scott Uffman

Senior Business Consultant - LSBDC State Office

Baton Rouge, LA 70810

ac0gk2@r.postjobfree.com - 225-***-****

• Motivated executive professional with 25 years of progressive experience in Business environments, including extensive experience in revenue management and operational administration. Consistently achieve optimal utilization of development, delivering, and managing operations through process improvement planning, program coordination, and cultivation of strong business acumen. Possess an established track record of creating and implementing programs and long-term business strategies aimed at profitable company growth.

• Seeking to lead an existing business towards attributes of being a high-performance company through senior executive leadership.

EXECUTIVE HIGHLIGHTS

Extensive experience in business processes, application development, and program management capabilities in the numerous industries. Began in operations, focused on operational efficiency and coupled experience into sales management. Developed Ready Supplier, a program to guide business owners to be highly competitive. Clients increased revenue by $200 million dollars, created over $100 million in capital and created several hundred new jobs throughout Louisiana. Spearheaded development and direct activities of a nationally recognized business platform for 2nd Stage Companies through the use of business intelligence and CEO Roundtables.

High-performing Executive with years of experience in technology, manufacturing, e-commerce, engineering, B2B and B2C sectors.

Authorized to work in the US for any employer

WORK EXPERIENCE

Senior Business Consultant

LSBDC State Office - Monroe, LA - 2013-12 - Present Directs Louisiana Small Business Development Centers Ready Supplier & Economic Gardening consulting program through a strategic initiative with Louisiana Economic Development and the Small Business Administration. Spearheads cross-functional initiative to achieve innovatively and proactive approach to B 2 B management consulting.

Strengthening SBDC brand through accelerated operational and strategic practices. Train, coach and mentor consulting network to ensure smooth adoption of the new program.

Partnering with strategic stakeholder to produce best of breed platform for 2nd Stage Companies.

Confidentially consult with over 300 business Executives on how to be a High-Performance Organization.

Owner

WinMan Strategies, LLC - Baton Rouge, LA - 1999-01 - Present Advise Executives on exit strategies to ensure a smooth transition to new management or ownership. Business Consultant

LSBDC Regional Center - Hammond, LA - 2010-03 - 2013-12 Provided strategies, resources, and support to second-stage companies for a path to get to the next level growth.

Guided owners desiring to grow their revenues and profits as well as providing capital planning to help finance prosperity.

Worked with diverse industries throughout Louisiana providing tremendous economic impact.

Recipient of the Job Generator Award for Superior Performance for creating jobs, the Top Sales Award for recognition of Outstanding Sales as well as the One Million Dollar Club for achieving one million plus dollars in capitalization.

Vice President

APPRO Systems, Inc - Baton Rouge, LA - 1999-01 - 2003-01 Developed IntelliTrust, education and consulting arm of APPRO Systems. Worked directly with clients located internationally to achieve maximum efficiency in their investment in APPRO technologies.

Trained, coached and mentored staff to ensure smooth adoption of new program. Implemented innovative programs to increase employee loyalty and reduce turnover by creating APPRO University.

Created new revenue streams through consulting and education programs for Microsoft and other leading technologies.

Hired and trained a team of technicians and consultants. Exceeded company objectives by increasing revenue by $3 million. General Manager

Credit Bureau of Baton Rouge, Inc - Baton Rouge, LA - 1984-01 - 1999-01 Developed Sales & Operations for EQUIFAX Mortgage Services Business Unit, CHECKFAX Check. Authorization & Collections Business Unit Strengthened company's business by leading implementation of Mortgage information technologies to expand regionally and to adapt to market dynamics. Spearheaded cross-functional initiative to achieve better communication and accountability between departments, vendors, and clients.

Initiated roll-out of new enterprise CRM software solution for sales reporting. Saved $400,000 in annual expenses through vendor replacement. EDUCATION

Bachelor of Science in Communication Studies, Political Science and History Louisiana State University - Baton Rouge, LA

2009

B.S. in General Business Management

Louisiana State University

1981 - 1984

SKILLS

OPERATIONS, CUSTOMER SERVICE, P&L Management, Sales Management, Leadership Development, Account Management, Business Development, Budgeting, Change Management, Financial Analysis, Management, Strategic Planning, Sales

ADDITIONAL INFORMATION

SKILLS

Understand Market Dynamics Skilled in Operations management Recognize need for Innovation Profitable Revenue Mindset Corporate Citizen

Delivers Legendary Customer Service Exceptional interpersonal communication Balanced Temperament



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