**** *. *******, ********, ** *****

623-***-****

ac0ggv@r.postjobfree.com

PROFESSIONAL STRENGTHS

Employee Relations

Coaching Management

Writing Policy & Procedures

Recruitment

Regulatory Compliance

Compensation & Benefits

EXPERIENCE

3/15/2015 to Present MOSAIC

DIRECT SERVICE MANAGER

Responsible for HCBS Department staffing and provision of care for 26 families and 18 Direct Service Personnel

Payroll processing, supervision, scheduling

Attending 90 day and annual ISP meetings for members. Advocate and administer program

12/28/07 – present

Self employed, Insurance Sales, Family Services Counselor working with families to complete their funeral arrangements.

1/06 to 12/28/2007 SMITH PRECAST, INC. (a US Concrete Co.) Phoenix, Az.

Human Resource Representative (HR Manager)

Performed professional personnel/human resources work, i.e. processing HR paperwork submitting to US Concrete. Monitored, managed and coached staff to complete required documentation of supervisory issues. Maintained personnel files

9/97 to 12/05 TERROS, INC. Phoenix, Az.

Sr. Human Resource Generalist

As a member of the Sr. Management team, built and maintained relationships with staff and management supporting a number of behavioral health outpatient clinics.

Consulted with and advised supervisory personnel regarding employee relations, recruiting and retention.

Conducted trainings, NEO, employee coaching, benefit questions and any legal matters. Sole liaison between corporate attorneys and senior management staff.

2/95 to 9/97 YOUTH EVAL. & TREATMENT CENTER Phoenix, Az.

Human Resource Manager

Responsible for all aspects of Personnel/Human Resource duties including ADP payroll.

Conducted employee relations activities and trained mgmt staff in appropriate procedure.

Staff training.

2/87 to 2/95 . VALLE DEL SOL, INC. Phoenix, Az

Administrative/Personnel Supervisor

Education

Moon Valley High School Phoenix, Az

SPHR – University of Phoenix (former SPHR)

SPHR course work. Certified SPHR since 1996

Various HR Classes: Crucial Confrontations, Conducting Internal Investigations, HR Management and Business Performance, Strategy Under Uncertainty, etc. List available upon request

On-going seminars, etc., to maintain certification: 15 strategic mgmt hours and 60 regular credit hours per cycle. Lamson Business college References are available on request.