DARNELLA CALLENDER

** ***** ******, *******, ** *8638 C: 609-***-**** ac0gfl@r.postjobfree.com

Career Overview

My education and experience thus far has created a strong desire for knowledge and achievement. The skills I have acquired previously as Office Assistant, Telephone Operator and Sales Representative has equipped me with a professional edge to further develop individually and to contribute positively to any team and organization. My objective is to obtain a challenging and rewarding position within a growth oriented organization whose ambience and diligence are of my compliance. I am very good at multi-tasking, creative, energetic and a very fast learner. I consider myself to be dedicated, productive, and motivated to maintain customer satisfaction to contribute to company success.

Core Strengths

• Energetic work attitude

• Cash handling accuracy

• Store maintenance ability

• Inventory control familiarity

• Telecommunication skills

• Adaptive team player

• Courteous demeanor

• Customer service expert

• Friendly person who can quickly learn and master new concepts and skills. I am very passionate

• Excellent multi-tasker

Accomplishments

Product Sales

• Encourage customers to return also bringing in more business for the company

Customer Interface

• Greeted customers upon entrance and handled all cash and credit transactions.

• Assisted customers over the phone regarding store operations, product, promotions and orders.

Multi-tasking

• Assisted more than one customer at the same time to their satisfaction.

Work Experience

Sales Representative 11/2013 to present

Hair Expo Trenton, N.J

Greeted store customers promptly and responded to questions with knowledgeable service.

Maintained productive relationships with existing customers.

Kept showroom professional and neat at all times.

Cleaning and restocking.

Office Assistant 01/2012 to 09/2013

Ministry of Youth Affairs Port of Spain, Trinidad

Maintained the front desk and reception area in a neat and organized fashion, including greeting visitors and responding to telephone and in-person requests for information.

Designed electronic file systems and maintained electronic and paper files.

Planned meetings and prepared conference rooms.

Received and distributed faxes and mail in a timely manner. Handled all incoming and outgoing correspondence. Managed daily office operations and maintenance of equipment.

Telephone Operator 08/2011 to 01/2012

Direct One Port of Spain, Trinidad

Light filing

Expressed appreciation and invited customers to return.

Answer, return and transfer customer calls in a timely manner.

Worked under strict deadlines and responded to service requests and emergency call-outs.

Update customer information on the system.

Educated customers on product and service offerings.

Educational Background

High School Diploma Success Laventille Secondary School 2007-2011

• Mathematics

• English A

• Food & Nutrition

• Integrated Science

• Social studies

Presently

College Degree Mercer County Community College

• Aviation Custom Relations

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