Information Technology Web Systems Administrator/ Engineer

AWS Certified Solutions Architect Associate

Insightful, results driven IT professional with a broad range of work experience in infrastructure design of IIS based .Net and PHP applications. Extensive experience in Project Management, Consulting, Requirements Analysis and Quality Assurance. Skilled in Team Leadership and Problem Resolution. I am proud in my ability to consistently deliver innovative solutions within constraints of time schedules, budgets and requirements. Hands-on experience leading all stages of system infrastructure design, including requirements definition, design, architecture, testing and support. I ensure that the infrastructure is able support high performance Web, Windows and Linux application and high availability by utilizing VMWare, SAN storage, physical servers and network load balancers. Not just an admin but a technology whiz and a go to guy for troubleshooting and problem resolution.

Areas of Expertise:

IIS Web Server administration

AWS Certified Solutions Architect

VMWare

Cisco UCS

Nimble SAN

F5 Load Balancer

ADFS and OKTA

Network Storage

Nimble SAN

Dell Compellent SAN/NAS

Disaster Recovery

Windows Server administration

Team and Project Leadership

SSO

Technical Proficiencies

Platforms:

AWS,IIS, Apache, Windows (2003, 2008, 2012, 2016), Ubuntu, VMWare,

Cisco UCS, F5, Nimble, Dell Compellent

Languages:

.NET, PHP, SQL, XML, HTML, CSS, PowerShell, Perl, JavaScript,

VBScript, SAML

Tools:

vCenter, vMotion, Veeam, SQL Server, MySQL, ADFS, RSA, Tumbleweed

FTP, Repliweb R-1,Visual Studio, SQL Server, MySQL, XPOLOG, Kibana

Technologies:

SQL Server Clustering, MSMQ, DFS, SSH, SSL, SAN, NAS

Professional Experience

September 2011 - Present

SendWordNow.com. SWN Communications, Emergency Notification Services, Secaucus NJ 07094

Senior Systems Engineer and Web Engineer. Data Center Operations Manager

Successfully led a team of five senior and junior systems support engineers. Excelled in day-to-day and on-call system troubleshooting and analysis through real-time system monitoring, alerting and application log analysis. Responsibilities included managing six international data center co-locations, as well as IT infrastructure management as it relates to physical servers, storage and network load balancers.

Key Achievements:

Managed a hybrid AWS environment. Implemented Auto Scaling Groups to deploy additional, on-demand server infrastructure in AWS Cloud to supplement on premise Email and Voice delivery servers.

Leveraged AWS CloudFront Service to improve web site performance.

Successfully completed migration of 150+ physical & virtual Win2K3 servers to Win2K12R2 OS platform. Project included working with developers to ensure code compatibility and Quality Assurance teams to ensure working environments post migration of each of the 90+ applications.

Implemented SSO integration with various technology partners using Microsoft ADFS 2.0 and ADFS 3.0. Configured SSO logon with partners using ADFS, OKTA, PingFederate and OneLogin. Troubleshooting using SAML Tracer and ADFS event logs

Recently travelled to London and Amsterdam to build out, from scratch, the company’s new data center co-locations. I’ve led this project from equipment procurement to physical installation at the data centers.

Singlehandedly manage global co-location data center operations. Deploying and configuring new hardware such as Cisco UCS, Dell Compellent and Nimble Storage arrays. Managed all aspects of Data Center Operations, including vendor relations and contract negotiations.

Played a key role in the restructuring of the company’s Disaster Recovery infrastructure. Improved Disaster Recovery testing results from 40% success rate to 95% success rate.

Conducted hardware inventory, allocations and installations. Recommended and managed additional data center rack installations and power upgrades.

On-boarding new IIS and Apache based web applications. This includes installation and configuration of IIS and Apache web sites, SSL certificates, F5 & Cisco CSS load balancers, virtual directories and application code deployments.

Instrumental in evaluating current application log and backup architecture. Proposed and implemented solutions to ensure retention of application logs and backups

Successfully upgraded/replaced power distribution units in a live server rack space ensuring no downtime and power failures.

Developed and implemented work flows to manage IIS Server environment.

November 1999 - 2011

Barclays Capital, Lehman Brothers, Neuberger Berman.

Financial Services Companies, 70 Hudson St, Jersey City NJ 07302

Assistant Vice President and Technical Lead IIS Engineering

Starting with Neuberger Berman in 1999 through its acquisition by Lehman Brothers and eventual take over by Barclays Capital, I’ve spent 12 years honing my skills as Web Master/Administrator. Successfully planned and implemented Vignette StoryServer migration from v4.2 on SUN Solaris platform to Vignette V5.5 on Windows NT platform. Followed by migration from v5.5 on Windows NT to Vignette V6 on Windows 2000 platform while serving as liaison between Vignette Consultants and Neuberger Berman for ground up redesign of the NB.COM web site. Served in key role for the development of functional specifications for web site redesign and implementation.

Brought new ideas and functionality and improved existing workflow and workflow management for the Content Management Application.

Supported production application code deployments and complying to change control standards and Incident Troubleshooting

Worked with stakeholders and developers of IIS based applications to ensure timely production deployments, application stability and availability.

Application troubleshooting with development teams, server maintenance and patching. Server and Application availability monitoring.

Performed day-to-day and on-call system troubleshooting and analysis through real-time system monitoring, alerting and log analysis.

Provided 24/7 on-call 2nd line support to a large scale IIS/Apache/Tomcat web hosting environment including operational support for F5 based Network Load Balancing and Bluecoat browsing infrastructure

Participated in ground up design, development and implementation of Content Management Application for the public website.

Served in key role for the development of functional specifications for web site redesign and implementation.

Using log parsers such as WebTrends I configured daily reporting of web site access activity for management and developer analysis

Developed new features and capabilities for the Content Management Application

March 1994 - 1999

Insurance Services Office, Insurance Services Company, Pearl River, NY

Systems Analyst / Information Security Analyst

Took on a leadership role to evaluate and implement Implemented IBM's first mainframe WebSphere web server. Planned, developed and implemented company's first intranet website for the Systems department. Played key role in research, design and development of the company's first Internet based product. The website was launched utilizing the WebSphere MVS Mainframe web server.

Designed, developed and implemented Information Security Request Application. This MVS and VM based application was built utilizing REXX, CMS and TSO tools.

As a Systems/Programmer Analyst for the company's MVS mainframe environment. I Monitored and supported CICS, TSO and BATCH environments utilizing tools such as TSO, Exec, Rexx and SAS. Applying systems patches and level upgrades.

Created performance analysis charts and graphs to better understand the mainframes use of memory, disk storage and other resources.

June 1992 - 1994

American International Group (AIG), Insurance and Financial Services. Livingston, NJ

Information Security Analyst

Performed as Lead Information Security Analyst for the company's MVS mainframe environment. Monitored and supported CICS, MVS, TSO and BATCH security utilizing security applications such as IBM's RACF and Computer Associate’s Top Secret and ACF2.

Applied system patches and level upgrades. Created security violation log analysis reports to better understand the logs and security controls.

Planned, developed and implemented company's Security Awareness Program.

Developed custom access authority, violation and user re-certification reports.

Converted several MVS security environments from RACF & ACF2 to Computer Associates’ Top Secret Mainframe security application.

June 1990 - 1992

American Express Bank International, Financial Services. New York, NJ

Information Security Analyst

Performed as Lead Information Security Analyst for the company's MVS mainframe environment. Monitored and supported CICS, MVS, TSO and BATCH security utilizing security applications such as IBM's RACF and Computer Associate’s Top Secret and ACF2.

Lead Information Security Analyst for the company's MVS mainframe environment.

Monitor and support CICS, MVS, TSO and BATCH security utilizing security applications such as IBM's RACF.

Applied system patches and level upgrades.

User access control and administration.

Developed custom access authority, violation and user re-certification reports.

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