Post Job Free

Resume

Sign in

Administrative Assistant Customer Service

Location:
Gatineau, QC, Canada
Posted:
May 24, 2017

Contact this candidate

Resume:

Mattana Khaokaeo

* *** **** 819-***-****

Gatineau (Quebec) J8Z 1M9 È 819-***-****

English French Thai * ac0g9r@r.postjobfree.com SUMMARY OF WORK EXPERIENCE

• Over 10 years of administrative experience in international offices

• Experience as a coordinator in international work environments

• Experience in marketing

• Bachelor of Arts in Business Administration

• Administrative support to Thai Student Scholarship Program in Canada

• Successfully executing tasks in fast-paced and deadline driven environments

• Able to work independently and with a team

• Resourceful Taking initiative Strong logistic management

• Highly organized and attention to details Patient AREAS OF EXPERTISE

Administration / Coordination

• Provided administrative support

• Prepared correspondence and expense reports

• Established a working relationship with clients, co-workers, suppliers and management

• Conducted research, compiled data and prepared documentation for consideration and presentation

• Prepared agendas and made arrangements for meetings and for visits delegation

• Coordinated all logistics for seminars, conferences and national and international missions

• Updated website contents

• Assisted with organization’s activities special projects (official and social functions)

• Planned general office budget, budgeting domestic field work and general book-keeping Instructional Content Developer / Designer

• Prepared annual teaching and weekly curriculum plans

• Researched and compiled content and design layout for : Ø Initial Thai language program content (curriculum, quizzes, tests, self-study tools, pedagogical outings and assorted teaching aids)

Ø Course materials using various software tools (Word, Excel, PowerPoint, Notebook, Audacity, Quizlet)

Ø Thai language instruction for Canadian Forces Language School. Volumes include : How to Read and Write Thai Language Workbook, Thai Language Workbook and Thai Military Workbook

Customer Service

• Taught students in a one-on-one environment

• Prepared clients for exams

• Assessed the student’s language level

Mattana Khaokaeo È 819-***-**** 2

EMPLOYMENT HISTORY

Language Instructor

Interlangues Language School - Canadian Forces Language School 2001-2013 / 2015-2017 FLIO - The Canadian Foreign Service Institute 2003-2009 Gatineau (Quebec)

Administrative Assistant / Coordinator 2012-2014

The Royal Thai Embassy, Ottawa (Ontario)

Workbook Developer 2008-2010

Interlangues Language School - Canadian Forces Language School Gatineau (Quebec)

GIS Project Coordinator 1994-2000

Thailand Environment Institute (Thailand)

Media Representative Supervisor 1991-1994

Radio Media Marketing Division - A-Time Media (Thailand) Media Representative 1990-1991

Magazine Media Marketing Division - Nation Publishing (Thailand) COMPUTER SKILLS

Microsoft Office Suite Adobe Photoshop PowerPoint EDUCATION

French Language Training 2006-2007

Cégep de l’Outaouais, Gatineau (Quebec)

Bachelor’s Degree - Awarded by a recognized university in Ontario and Quebec Bachelor of Arts in Business Administration - Service Industries 1990 Ramkhamhaeng University (Thailand)

VOLUNTEER ACTIVITIES

Member Board of Director 2011-2012 / 2016- . . . . Association Secretary for three executive committees 2001-2005 / 2007-2009 Newsletter Developer / Editor 2001-2005 / 2016- . . . . Thai Association of Ottawa (Ontario)

Receptionist / Data Entry Clerk 2002-2003

Ottawa-Carleton Immigrant Services Organization, Ottawa (Ontario)



Contact this candidate