Carl Ruggles

Cell 503-***-**** ac0g0s@r.postjobfree.com

Objective: Sales / Customer Relations Position

Qualifications

Confident, engaging professional with 20+ years of success in Sales and Customer Relations

Exceptional interpersonal skills outgoing and personable, readily develop trust and rapport

Motivated and goal-oriented; tenacious with a strong work ethic

Intelligent, creative approach to implementing marketing strategies and sales techniques

Provide exceptional customer service – excellent follow-through; resourceful at problem solving

Clear and articulate communicator; astute, perceptive listener

Organized with strong time management skills and attention to detail

Master’s in Business Administration

Computer Skills: M.S. Word, Excel, PowerPoint, Outlook; ACT (sales data management)

Relevant Experience and Accomplishments

Sales and Marketing

As District Manager (Southern California Region) for Frigidaire:

Increased Southern California territory annual sales by 30% to $4.5 million.

Called on dealers, maximizing market coverage.

Recommended/implemented effective advertising, merchandising, and sales events.

As Key Account Representative for Gene Whitelock Distributing (Circuit City, Smith Home Furnishings):

Marketed appliances (stoves, dishwashers, sinks, faucets, storage systems) calling on appliance dealers/retailers, furniture retailers, home improvement/plumbing stores, kitchen/bath designers – introducing new products and fostering relationships to ensure account retention.

Trained new sales staff in sales techniques and promotional programs/incentives.

As Sales Manager for Lang Manufacturing:

Conducted market research with food service consultants and architects, developing effective promotions for commercial gas and electric cooking equipment.

Made direct and indirect sales to restaurant chains and distributors, military installations, hospitals, schools, major hotel/motel chains.

As Sales Representative for Hollman Court Systems (racquetball, handball, squash courts):

Sold court systems to universities, private clubs, private residences, sports training facility

owners and general contractors.

Managed project installation – collaborating with architects, builders, and technical consultants.

Read/interpreted blueprints and specifications, developed cost estimates.

Professional Employment History

Owner/Manager, Family Property Management Business, Portland, OR 2011 to Present

(multiple-unit complexes and 3 single family residences)

Assistance to ill and aging parents, Portland, OR 1999 to 2003

Residential/Commercial Real Estate Broker/Sales, Portland, OR 1998 to 2011

(Gilbert Realty, Oregon First, Bluestone & Hockley Realty Inc. [now Speer VanNess],

Prudential NW Properties [now Berkshire Hathaway])

Key Account Representative, Gene Whitelock Distributing, Portland, OR 1988 to 1998

District Manager, Frigidaire Company, Long Beach, CA 1984 to 1987

Sales Manager, Lang Manufacturing Co., Burbank, CA 1982 to 1984

Sales Representative, Hollman (headquarters in Irving Texas), Beaverton, OR 1979 to 1981

(marketed throughout USA, Canada, and West Germany)

Education

Master of Business Administration, Pepperdine University, Malibu, CA

Bachelor of Business Administration (Accounting); University of Portland, Portland, OR

Graduate, REALTOR Institute (GRI)

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