M A R I A E S P I N O S A - R O D R I G U E Z

***** ** **** ****, *****, Florida 33193 786-***-**** ac0ftv@r.postjobfree.com CAREER OBJECTIVE

• Extensive knowledge of medical terminology

• Extensive knowledge of medical records/confidentiality with 16 years of hospital setting experience

• Possess customer service skills (bilingual, pleasant voice, professional telephone etiquette)

• Knowledge of handling general administrative and clerical tasks

• Skilled in computer applications (MS Word, Outlook, PowerPoint, Excel spreadsheet, Kronos payroll, and the Internet)

• Excellent monitoring, organizational, and leadership skills

• Skilled in handling multiple tasks and work under pressure

• Excellent typing skills

PROFESSIONAL EXPERIENCE

Organization: Miami Cardiac & Vascular Institute/Baptist Health South Florida Duration: Oct. 2012 to Sept. 2016

Designation: Medical Transcriptionist 3

• Perform transcription of patient medical records in order to provide timely release of information

• Responsible for compiling, assessing, and reporting medical reports as part of department quality assurance assessment

• Perform essential clerical tasks like faxing, scanning, email, resolve IT related issues, and order cost-effective supplies per allotted expense

Organization: South Miami Hospital/Baptist Health South Florida Duration: Feb. 2000 to Oct.2012

Designation: Imaging Transcription Supervisor

• Liaise with Head Radiologist, physicians, administration, and department heads regarding daily workflow related issues for both Imaging and South Miami Heart Center transcription

• Handle task of organizing and performing monthly departmental staff meeting

• Responsible for staff scheduling and bi-weekly payroll

• Perform interviews, skill testing, and monthly coaching for a team of 14 medical transcriptionists

• Compile, assess, and report monthly quality assurance of medical reports to administration

• Compile, assess, and report daily turn-around-times to administration

• Attend peer reviews and performance improvement committee meetings

• Transcribe all Imaging modalities and South Miami Heart Center patient medical records

• Perform essential clerical tasks like faxing, scanning, email, resolve IT related issues, and order cost-effective supplies

• Provide customer service regarding patient medical records Organization: BJs Wholesale

Duration: 2014 to 2015

Designation: Event Specialist

• Customer Service

• Product presentation

• Food preparation and food handling

Organization: Tropical Christian School/Miami, FL

Duration: Sept.1996 to July 1998

Designation: After School Care Administrator

• Handle task of coordinating age-appropriate after school care activities for 5 counselors

• Responsible for purchasing cost-effective supplies

• Perform essential task of monthly reporting, accounting, and billing of after school care hours

• Liaise with parents, teachers, and counselors regarding child behavior

• Substitute teacher as needed.

Organization: Carnival Cruise Lines/Miami, FL

Duration: March 1982 to June 1996

Designation: Bon Voyage Wedding Coordinator

Accounts Payable Data Entry

Shipboard Personnel Clerk

Bon Voyage Wedding Coordinator

• Customer Service (answer incoming call line in a timely manner)

• Accept and post payments for services (flowers, cake, photo/video, clergy, etc.)

• Coordinate with onboard staff to ensure guest requests are met to satisfaction

• Coordinate lounge reservation with group department

• Assist with guest embarkation/debarkation

• Coordinate clergy services/wedding license

Accounts Payable Data Entry

• Accounts payable data entry

• Account reconciliation

• Customer Service

Shipboard Personnel Clerk

• Customer service

• Answer department incoming calls regarding ship board crewmembers, employment, visa requirement, etc.

• Type employment letters for new hires

• Maintain appropriate filling system for all ship board personnel (sign on/sign off/ship transfers/ airline tickets, etc.)

• Make airline/hotel/medical/transport reservations for crewmembers

• Coordinate deportation with border patrol

• Assist with office procedures during drydock embarkation/debarkation, as needed EDUCATIONAL SUMMARY

Miami Springs Senior High School/Miami Springs, Florida National School of Technology for Medial Transcription/Kendall, FL LANGUAGES

English (read and write)

Spanish (read and write)

*References will be furnished upon request.

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