Darlene D Edwards
Bedford Heights, Ohio 44146
216-***-**** cell/440-***-**** home
ac0frh@r.postjobfree.com
SUMMARY
Administration Assistant/Data Entry with over 30 years of experience of providing quality and efficient office support and customer service to both external and internal in Ohio, Internationally and the Retail Market. Work and communicate well with all levels of management and department personnel. A team player, quick learner, diversified organization skills, problem solver, and a self-starter with an extremely strong work ethic.
EXPERICENCE
Amazon Fulfillment Center Twinsburg, Ohio
November 2016-January 2017
Sort Clerk
•Sorting packages
• unloading trucks
• waterspider (wrapping pallets)
Randstad Employment Agency
US Bank Bedford, Ohio
June-2016-December-2016
Mortgage Loan Purchase Specialist Reviewer
Reviewed closed table and purchases funded loan files, prepare deficiency notices, obtains any missing documentation needed to completed a loan file; calculate, input, review and approve wire information into computer to generate a funding advice; Package and submit government file to HUD/VA & USDA for insurance guarantee.
HUD/VA to Addendum to Uniform Residential Loan Application
HFA Review Guide & Checklist
State Series Specific Review
Direct Endorsement Approval for a HUD/VA Insured Mortgage
Natural Disaster Checklist
FFIEC Rate Spread Calculator
HFA Division Leading Guide – Appraisal Policy
Requesting Notes, Deed of Trust, Mortgages
Darlene D Edwards
Area Temps
NVR Title Agency Parma, Ohio
April-2016 – June 2016
Title Clerk
Provided customer service to Mortgage Companies, Examiners Offices, and Title Agencies. Worked with Loan Closers, Escrow Officers.
•Post Filing Schedules from the different counties into the files
•Generated Title of Guaranty for Land that had been purchased or sold
•Generated Policies for Title for Lenders and Buyers
•Sent out Deed and Policy to clients
•Sent out Mortgages to Lenders and the Mortgages Companies
•Completed Post Closing Documentation Report
•Updated Policy Endorsements on Policies
•Search Property Taxes for Customer Data List
•Search Property Parcel
•Sanction Search (U.S. Patriot Act List)
•Created Fed Express Shipping Labels
•QC on New Deed and Mortgages before going to Examiner Office.
•Created Order Forms to Start the Process of Land, Deed and Mortgages
•Scanned and Copied files in the client, lenders, examiners
•Invoicing bills into client’s files for payment
Klopp Investment Management, LLC Cleveland, Ohio
December–1989 – March–2014
Administration Assistant
Provided quality detailed work and assistant to the President of the company and Managing Partners of the Firm.
•Advent Software: Axys 3
•Dataport Software: ran daily reports of electronic confirms, pricing stocks and dividends
•Dataport Software: detailed report of client’s accounts balances, positions
•Data Exchange Software: ran daily reconciliation report of client’s activities
•Open mail and dispensed in a timely manner
•Daily contact with Brokers, Banks and Financial Planners: Fidelity Institutional, R.W. Baird, Gem Young Insurance, Scottrade, TD Ameritrade, etc.
•Daily contact with clients
•Kept track of office equipment contracts
•Kept track of the office & client’s legal papers
•Knowledgeable of the firms and other’s company policies, procedures and forms
•Provided and completed quality work in a timely manner
•Communicated updates to staff on administrative changes
•Sent out quarterly reports, statements and billing to clients, brokers and banks
•Worked on billing invoices to clients, and for the company daily
•Kept the clients and company files up to date
•Addressed and resolved client, office issues in a prompt and timely manner
Darlene D Edwards
SOFTWARE EXPERIENCE
Advent
Axys
SunGard
Dataport,
Data Exchange
Microsoft Word
Microsoft Outlook
Res Ware
Note 9(email/sametime)
L.I.C.S.
U.S. Postal Zip Code (address verification)
DocVelocity
EDUCATION
John F. Kennedy
Cleveland, Ohio
General Studies
Tiffin University
Tiffin, Ohio
Business Administration
Virginia Marti School of Fashion
Lakewood, Ohio
Fashion Design
HOBBIES
Sewing
Reading
Cooking
Custom Gift Baskets
Darlene D Edwards
REFERENCES
James Grills
Friend
John Klopp
Boss/Friend
Marcus Saffold
Friend