OLIVER GRAHAM

*** ****** ******, ********, ** ***77

Cell: 281-***-**** - ac0fpz@r.postjobfree.com

PROFESSIONAL SUMMARY

Focused, detail-oriented Security Guard with more than 7 years protecting corporate assets and maintaining safety. I remains on high alert at all times and maintains excellent coverage. Quick thinker with strong critical thinking capabilities. SKILLS

Theft prevention training

Weapons training

Superior customer service

Crisis intervention training

Risk analysis training

Conflict resolution techniques

Stationary surveillance

MS Office proficiency

WORK HISTORY

02/2013 to 03/2016 Security Officer

CSC Security – Los Angeles

Secured all doors in the office and main building

Greeted customers entering the store to ascertain what each customer wanted or needed. Politely assisted customers in person and via telephone. Ensured superior customer experience by addressing customer concerns, demonstrating empathy and resolving problems on the spot.

Monitored and reported suspicious activities to local authorities. Warned offenders about rule infractions and violations and verbally evicted violators from premises.

05/2009 to 11/2012 Security Guard

Universal Security – Los Angeles

Monitored and authorized entrance and departure of vehicles, cargo trucks and visitors. Detected suspicious activities and watched for criminal acts and rule infractions. Monitored and authorized entrance and departure of employees and visitors. Wrote reports on property damage, theft, presence of unauthorized persons and unusual occurrences.

Denied entrance to the building to unauthorized persons. EDUCATION

2009 High School Diploma:

Hamilton - Los Angeles

CERTIFICATIONS

OSHA

CPR FIRST AID

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