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Sales Customer Service

Location:
Lancaster, PA, 17601
Posted:
May 22, 2017

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Resume:

JAMES PIERZGA

*** ********** *****, *********, ** 17601

Cell: 717-***-****

ac0fhw@r.postjobfree.com

Extensive Management experience in diversified corporate environments. Successful Sales and Marketing understanding in one on one residential and B2B client procurement. Multiple small business core achievements. Entrepreneurial spirit geared toward team building principles. Business development

Established track record of exceptional sales

results

Team building

Customer Relations

Leadership ability

Brand development

Strategic planning

Entrepreneurial mindset

Compiled financial data, reports and forecasting documents for multiple companies. Managed and marketed sales for a 3 million dollar construction company. Consistently exceeded profit goals.

Developed company policies and operating procedures for customer procurement as well as customer service standards.

11/2016 to Current

PIERZGA CONSULTING

Lancaster, PA

Senior Business Consultant

Strategic marketing to improve company performance . Basic functions include, leadership consulting, profitability assessment, employee management, help in improving overall business operations. 02/2011 to 11/2016

CONCRETE AUTHORITY

Lititz, PA

Vice President/COO

Successfully developed sales objectives to achieve annual revenue of over three million dollars. Marketed company portfolio to become recognized as Central Pennsylvania's most requested decorative concrete business. Managed daily responsibilities of a 26 employee staff. Defined and implemented core operating practices helping to bridge management and production objectives . Responsibilities also included resolving customer concerns, accelerating performance levels of field production, setting sales team goals, and increasing brand awareness using multiple data metric analytics.

05/2006 to 01/2011

GANNETT/CLIPPER MAGAZINE

Lancaster, PA

Director of Digital Marketing

Developed and implemented a new digital advertising division that increased brand awareness of Clipper Magazine. Responsibilities included managing a group of software engineers to achieve marketing objectives, educating both corporate management and customers regarding software definitions and usage. 03/1997 to 04/2005

PRIVATEAD INC.

Manheim, PA

CEO

Digital Television advertising company. Company profiled new concept for local advertising. Generated sales volume via placing local advertising on networked Broadcast Televisions. Developed data metrics to show proof of concept succeeded. Company sold to Gannett/ Clipper Magazine. 11/1994 to 12/1996

ASTW INC.

Manheim, Pa

Co-founder

Computer software training company. Windows 95 suite mobile training that allowed employees to be trained either at a parent site or at their local business facility. Managed Sales staff and marketed company. 01/1989 to 07/1996

DECKWORKS INC.

Lancaster, PA

Principle

Deck building company started upon college graduation. Sales of over one million dollars achieved in less than two years. Branded and Marketed the company for six years to both residential and builder clientele before selling company interest.

BACHELOR OF SCIENCE: MANAGEMENT/ CONCENTRATION IN MARKETING Lebanon Valley College, Annville, PA, USA

ASSOCIATE OF APPLIED SCIENCE: HOTEL AND RESTAURANT MANAGEMENT Lebanon Valley College, Annville, PA, USA

EXECUTIVE PROFILE

SKILLS

ACCOMPLISHMENTS

PROFESSIONAL EXPERIENCE

EDUCATION



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