SUMMARY

SKILLS

ACCOMPLISHMENTS

EXPERIENCE

WILLIAM WADE WILSON

**** ***** ***, ****** ******, PA 19060 C: 610-***-**** ac0f7v@r.postjobfree.com Energetic team player who supports sales staff by providing sales data, market trends, forecasts, account analyses, and new product information while relaying customer services requests. Strong presentation and

professional communication skills

Energetic

Market Research and Analysis

Confident with a solution oriented

attitude

Compelling leadership skills

Strong customer service and

client relationship skills

Able to meet and exceed goals

and expectations

Able to prospect and close

business

Major projects include the oversight of the relocation of 14,000 season ticket holders from Veterans Stadium to Citizens Bank Park. Over 20 employees hired as post graduate interns, remain with the organization in full time positions.

09/1995 to Current Scoreboard Operator/ In-game Marketing Assistant Philadelphia Eagles/Lincoln Financial Field - Philadelphia, PA Responsible for scoring the game, placing proper yard line, down, and distance on scoreboard.

Assist with in-stadium game day entertainment and marketing staff to coordinate scoreboard messages, in-game features, and work as a liaison between scoreboard room and network television.

10/1994 to 04/2017 Manager, Sales Operations

Philadelphia Phillies - Philadelphia, PA

Generated monthly and annual sales reports.

Monitored customer preferences to determine focus of sales efforts. Resolved customer complaints by exchanging merchandise, refunding money and adjusting bills.

Managed call centers utilizing Mitel call systems that provide customer service, ticket sales, general information, and problem resolution Analyzed various sales reports, and made necessary changes to sales plans to increase ticket sales.

Recruited, hired, trained, and supervised the development of college graduate interns for our sales internship program. Created mentor program for sales interns.

Acquired and maintained future and current season ticket accounts, as well as group ticket accounts, both individual and corporate. Created and developed sales and marketing plans, as well as promotional materials to increase season ticket base, group sales, and individual ticket sales.

Analyzed sales results, and manage ways to improve sales through reporting.

Served as an advisor of content on the Phillies website phillies.com, supporting ticketing, marketing, and promotions.

Helped to organize and supervise our annual charity event, Phillies Phestival benefiting ALS.

06/1990 to 05/1994 Intramural Recreational Sports Program Supervisor Towson State University - Towson, MD

Planned and organized the school's major recreational sports activities, EDUCATION AND TRAINING

INTERESTS

(i.e.flag football, basketball and softball).

Learned and applied various administrative duties, such as budgeting. Advertised and promoted the activities supervised. Prepared playing fields for the different sports, and maintained a safe environment on and around the playing areas.

Conducted captain's and staff meetings.

Shared responsibility of managing the intramural facility. Hired and helped train future intramural sports coordinators. Sports Management

Towson State University - Towson, MD

Sports Management, Paciolan and ProVenue ticketing systems, Microsoft Office Brandywine Youth Club Athletics coach (basketball and baseball) Former Towson State University Alumni, Philadelphia Chapter, Board Member

Former Philadelphia Phillies Charities Board Member

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