SURAJ KAKASGER

` **** V*,Vihang Valley,Godbunder Road,

Thane. Maharashtra. India.

+91-730***-**** . ac0etx@r.postjobfree.com

Technical Support Engineer

Resourceful, proactive, and highly motivated professional with more than three years of IT experience. Respected people management skills developed through successful entrepreneurial operation. Well-earned reputation for quickly understanding new technology, and providing superior service.

RELEVANT EXPERIENCE

Technical Support Engineer – HIRAL TEKTRONIKS PVT LTD, Bandup, Mumbai. (2013 till present) Provided the highest level of engineering support, quickly resolving software and system related issues and minimizing costly downtime. Traveled to sites to diagnose software related issues.

Technical Skills

Experience with Windows XP / VISTA / Windows 7.

Knowledge over LAN technologies like VLANS

Experience with MS Office Packaged and Mail Clients.

Career objective

Seeking a challenging position, which will permit me to use and enhance my knowledge in a progressive and dynamic organization with an experience of 3years as a technical support engineer

Skill sets

Good interpersonal skills

Team player

Confident

Good communication skills

Hardworking

Key responsibilities handled

-Helping clients with regards to technical issues .

-Answering queries from customers and prospective customers about the features and capabilities of our software.

-Documentation for our website on an as-needed basis.

-Communicating customer needs to our engineering staff.

-Provided functional and technical support, troubleshooting software problems

-Deploy and configuring PCs, Workstations and Laptops.

Academic qualification

Bachelors in Information Science And Engineering from Visvesvaraya Technological University. Belgaum

HSC from Karnataka University

Achievements

Participated in intercollege cricket tournament

Increased company’s clients by 20%

Personal Details

-Date of Birth : 08/01/1984

-Languages Know : English, Hindi, Kanada and Marathi.

Place:

Date: (SURAJ KAKASGER)

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