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Customer Service Office

Rocky Hill, Connecticut, United States
May 20, 2017

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Carolina Benzo

(860) ***-**** phone

Rocky Hill, CT 06067


Background features more than 6 years of commitment to responsive and productive service in legal assistant and secretarial/administrative tasks at legal corporate environment, a Court house, and legal offices. A flexible and reliable employee with strong automation proficiency to navigate a variety of software and proven work habits as focused, team player, detail- oriented, organized, accurate and problem-solving results. EXPERIENCE

Law Office of Meehan, Robert, Turret & Rosembaum (Liberty Mutual Co.) Insurance Defense Managed the civil litigation calendar of 5,000 open cases on Judicial Branch by entering Court scheduled dates. Marked short calendar motions weekly in the amount of hundreds. Performed other legal office duties as directed. Checked weekly Court ruling on Motions for Order & to Compel & for Default & for Judgment & to Modify SO. Entered scheduling order deadline dates on case management software in the amount of 80 to 100 a week. Calendared deposition notices & Opened referral of new cases & E-filed appearances & caseflow requests. Transferred among databases e-discovery to claims. Entered Workers Compensation Hearings on calendar. Kept excellent phone & email relationships with State Court personnel. Hartford Superior Court Civil Matters

Monitored Jury Selection/Voir Dire to select Jury Panel for Court Trials. Prepared Short Calendar. Entered Court orders. Clerked in open Court for Judges on Trials & Short Calendar. Purged file alphabetically and numerically. Filed ID cards for admitted new and retired attorneys. Answered and routed incoming calls at the Clerk Office. Provided basic information to the public. Organized exhibits used in Court room proceedings. Administered oaths & Juror questionnaire. Hunt Leibert Jacobson, P.C. Foreclosure

Quoted daily using mathematical calculation fees and costs of 150 files scheduled for foreclosure Court Mediation. Updated firm state wide Court mediation calendar by entering dates and add-ons of each docket posted on JW. Requested to Banks and Lenders institutions via email & phone pay off and reinstatement figures. Scanned Court Mediation Memos for database electronic storage. Trained 2 new hires. Law Office of Wayne, LLC & Erin I. O’Neil-Baker, LLC. Immigration Scheduled and confirmed appointments for legal consultation & to U.S. Citizenship & Immigration Services Drafted immigration forms for family petitions for submission to USCIS & Board of Immigration Appeals. Conducted interviews for marriage, TPS & Citizenship applications. Performed legal, factual and procedural research. Accompanied clients to interviews at USCIS and Deportation Court proceedings to serve as translator. Followed-up in actions and documentation to ensure timely and correct filing. Opened/sorted mail. Translated documents and conversations from written and speaking Spanish into fluent English. SKILLS

Microsoft Office Suite

50 wpm typing

10 keys


Legal & Business Doc. Prep.

Office Accounting

Problem solver skills

Date Entry

Impeccable Appearance

Customer Service

Telephone Etiquette



Manchester Community College, CT 101 Credit Units/32 Courses Cum Laude

Associates Business Office Technology Dec 2008 GPA 3.61

Associates Paralegal (ABA Program) Dec 2012 GPA 3.61

Paralegal Certificate (ABA Program) May 2012 GPA 3.91

Foreign Attorney Degree (U.S. Equivalency of Bachelor of Arts Degree) 166 Credits Units GPA 3.05 JOBS

Lewis Brisbois Bisgaard & Smith, LLP Legal Secretary Hartford, CT 3/6/2017 to Present

Law Office of Meehan, Roberts, Turret & Rosenbaum Insurance Assistant Wallingford, CT 9/11/13 to 2/1/2017 (3Y/4M)

State of Connecticut Judicial Branch Temporary Part-time Paralegal Hartford, CT 10/2012 to 1/2013 (4M)

Manchester Community College Full-Time College Student Manchester, CT 2012 (1Y)

Hunt Leibert Jacobson, P.C. Administrative Assistant II Hartford, CT 5/9/09 to 5/9/2011 (3Y)

Wayne Chapple & Erin O’Neil Baker Law Offices Part-time Receptionist/Legal Assistant Hartford, CT 2007 (6M each one) EXCELLENT PERSONAL REFERENCES AVAILABLE UPON REQUEST

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