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Customer Service Manager

Location:
Kolkata, West Bengal, 700001, India
Posted:
May 20, 2017

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Sanjay Kumar Barik

Visakha enclave, Block-C, Flat-013, Bomikhal ctc Puri road, bbsr-751010

E-mail: ac0eg1@r.postjobfree.com

Mobile No: +91-889*******, +91-943*******

OBJECTIVE

Sincere believer in attainment of perfection through dedicated effects and hard work. Ability to undertake result oriented responsibilities.

SUMMARY OF QUALIFICATIONS:

Post graduate program in retail management (Under RAI) from NSHM BUSINESS SCHOOL, KOLKATA, in 2008.

Bachelor of Radio and imaging technology, from ALLHABAD agricultural University in 2006,

COMPUTER SKILLS

MS-OFFICE,INTERNET

PROFESSIONAL EXCELLENCE SUMMARY

Extended expertise in all areas of Marketing along with various operations.

Have comprehensive communication skills as well as proved organizational skills.

Have self motivating ability.

PROFESSIONAL EXPERIENCE:-

Field Sales Officer:-

Aditya Motors (Mahindra), Cuttack from August 2006 to July 2007.

Providing better customer services.

Dealing with Mahindra Automotive Vehicles

Counseling & Demonstrating vehicles to high end customers.

Dealing with quotations & corporate sales.

Coordinating with marketing team to organize Workshops, camps & Road shows.

Preparing daily sales report

Providing high end customer service to Clients.

Worked as a Merchandiser:-

East India Natural goods, Kolkata from December 2008 to March 2009.

Attending a trade fair organized by jute manufactures development council, New Delhi to be held on 30th march, 09 at ambassador Hotel, New Delhi.

Carrying matarials bags made of jute and cotton as free trade samples to display at the booth along with some promotional item such as catalogues, price list, visiting cards, stationary etc.

Asst. Area Manager:-

Turtle Pvt Ltd., Kolkata from April 2009 to Nov 2009.

Creating new Dealers.

Handling all the distributors.

Helping my boss in all type of price and promotion.

Analyzing all the catchment area analysis.

Store Manager:-

Pepe jeans, Bhubaneswar, odisha from Nov 2009 to May 2016.

Preparing daily sales report

Planogram Checking

PI Counting (SKUs Counting)

Product Selling & Stock Handling

Maintaining and Making new Customer

Store Manager:-

TITAN COMPANY LTD, from June 2016 to till now.

Preparing daily sales report

Maintaining and Making new customer

Customer interaction & providing better service

Providing high end customer service to Clients

Follow the retail matrix

LINGUAL PROFICIENCY

oEnglish

oHindi

oOriya

PERSONAL INFORMATION

Father’s Name : Baikuntha Nath Barik

Date of Birth : 15-08-1982

Marital Status : Married

Languages Known : English, Hindi, Oriya & Bengali

Permanent Address : Visakha Enclave, Block-C, Flat-013, Bomikhal CTC Puri Road, BBSR- 751010

Place: - BHUBANESWAR

Date: - (SANJAY KUMAR BARIK)



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