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Microsoft Office Information Technology

Location:
Los Angeles, California, United States
Posted:
May 19, 2017
Email:
ac0eb9@r.postjobfree.com

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Mark Kinn

*** ******* **., ***. *, Los Angeles, CA 90048 Mobile: (213) ***-**** E-mail: ac0eb9@r.postjobfree.com

Objective Statement

Obtain a position in a professional environment where I can make a measurable impact with my information technology knowledge, experience and customer service skills.

Qualifications Summary

A quality focused information technology professional with many years of experience, providing network administration, help desk support and web design development

Exemplary customer service, team work, and leadership skills

Excellent written and communication skills

Technical Skills Summary

Proficient In

Familiar With

Database

Filemaker Pro and Server, Microsoft Access, MySQL, Microsoft SQL

Devices

Apple, RIM Blackberry, Windows Mobile, Palm, Samsung

Drafting Software

AutoCAD r12-2017, Revit 2005-2017

Development Environment

Sun NetBeans, Adobe Dreamweaver, Adobe HomeSite, Notepad++

Graphics Software

Adobe Creative Suite, Adobe Flash, Gimp, Swish Max

Hardware

Dell, Hewlett Packard, Lenovo, Gateway, Xi

Operating Systems / Servers

Windows NT 95/98, 3.5/4.0, 2000, XP, Vista, 7.0, Server NT 4.0/2000/2003/2008, Linux, Apple Mac OS X, Apache, IIS, VMWare, Exchange 5.0/5.5/2003/2007/2010, Office 365, Google Gmail, SMS

SharePoint 2003

Network Hardware

Wireless Access Points, Dell, Cisco &

Hewlett Packard Switches, WatchGuard 515 Firewall

Cisco Pix Firewalls

Office Applications

Microsoft Office 2003/2007/2010/2013/2016/365, Open Office, Google Docs, Adobe Acrobat

Project Software

Newforma Project Center, Microsoft Project

Programming Languages

PHP, JavaScript/jQuery

Java, Visual Basic, C++, C#

Security Software

Symantec Anti-Virus Corporate Edition, Symantec Backup Exec, McAfee ePolicy Orchestrator

Trend Micro Anti-Virus

Screenwriter Software

Final Draft 9, Fade In, Movie Magic, Celtx

Video Editing Software

Final Cut Pro, Adobe Premier 2015

Web Programming

Bootstrap 3.0, XHTML 3.5/4.0, CSS 2.0, XHTML 5.0, CSS 3.0

Certifications

CompTIA INet+, Network+, A+ Hardware

Experience

Kineticopolis

Dates of Employment: October 2015 – Present

Provide networking, help desk and web design and development support for Architectural, Engineering, Interior Design, Retail, Law firms, Entertainment and many other types of firms.

Utilize excellent communications skills to provide excellent phone and desktop end user support.

Develop websites utilizing WordPress, Bootstrap, HTML5, jQuery, JavaScript, and PHP.

Support Dell, Lenovo, Microsoft and Apple client workstations and servers. Assemble custom hardware with mirrored RAID drives.

Support Windows networks with Windows Linux and Apple clients.

Setup many types of printers, copiers, fax machines and scanners

Support Microsoft Office 2010/2013/2016/365, antivirus software, Network Backups

Support Network infrastructure, switches, and firewalls

Gravity Defyer Corp.

Dates of Employment: September 2012 – October 2015

Duties:

Increased Corporate security by helping the company become PCI Compliant.

Increased corporate security by upgrading consumer grade firewall to a WatchGuard firewall. Installed and Administered Symantec Endpoint protection and Malwarebytes Anti-malware software.

Created a disaster recovery scheme, backed-up corporate data.

Setup and administered a Windows Server 2003 / 2012 Active Directory network.

Improved user productivity and network security by upgrading client computers to Hewlett Packard / Microsoft Windows 7/8 Professional laptops and workstations.

Administered Apple iPhones, Samsung Android phones.

Utilized Revit and AutoCAD to create network documentation.

Supported Large format HP Design Jet 500, HP LaserJet 9500, Ricoh and Canon printers

Increased Corporate logistics productivity by installing and managing Motorola barcode scanners and a ten access point warehouse wireless network.

Increased corporate productivity by managing third party vendors. Setup EDI integration with wholesale customers and NetSuite ERP Software. Updated wholesale customer’s inventories with CSV files.

Increased corporate productivity by training users and supporting NetSuite.

Manage VOIP Phone Systems. Trained end users on the utilization of phones

Managed multiple camera security system and door access security system

Managed multiple store network with Point of Sale computers, printers, and security systems

Software support for the following: Adobe Creative Suite, Microsoft Office 2007/2010/365, Google Docs

Web Development Duties:

Utilized NetSuite ERP Software, HTML, JavaScript and jQuery to create multi-browser compatible landing pages, home page, and product pages.

Utilize best Search Engine Optimization (SEO) practices driving traffic to the site.

Implemented business strategies utilizing Google Ad-ware and other advertising solutions

Create web standards, Bootstrap based design, cross-browser compatibility HTML

Utilized Dreamweaver and Photoshop

KE, Inc.

Dates of Employment: March 2009 - September 2012

Network Administration Duties:

Administered Windows Server 2003/2008 Networks –Exchange, IIS Web/FTP Server, Active Directory, DHCP, DNS, Apache, MySQL, SMS/ and Power Shell

Utilized Symantec, ESET, and Kaspersky Anti-virus and Firewall software to secure server and client computers

Protected corporate data by developing a Disaster Recovery plans, which utilized backup software to backup and restore files

Supported HP, Brother and many other types of laser and inkjet printers

Managed multiple access point wireless network

Help Desk Duties:

Support Point of Sale computers, printers, and security systems

Provided customer support for a large and small networks using Dell, Toshiba, Apple and HP hardware and Windows XP / 7 / 8 and OS X

Software support for the following: Adobe Creative Suite, Microsoft Office, Google Docs

Web Development Duties:

Design and develop websites to assist rental property residents, technology consulting customers and Internet users

Utilize Word Press for content management

Utilize best Search Engine Optimization (SEO) practices driving traffic to the site.

Implemented business strategies utilizing Google Ad-ware and other advertising solutions

Create web standards, CSS based design, cross-browser compatibility XHTML/CSS, JavaScript and jQuery

Utilize Linux / Apache / MySQL / PHP to develop applied social internet applications

Utilize proper normalization practice while creating MySQL databases, and extensively optimized SQL queries

The Environments Group

Position: Manager of Information Technology

Dates of Employment: August 2007 – March 2009

Duties: Duties included Network Administration, Help Desk, and Web Development

Replaced 65 laptops and desktop computers. Utilized Ghost to image these computers

Increased corporate productivity by implementing Newforma project software for all the Environments Group's projects

Network Administration Duties:

Administered Windows Server 2008 Network - Exchange 2007, SMS, IIS Web/FTP Server, Active Directory, DHCP, DNS, Power Shell

Supported Firewall, Cisco Routers, and Dell Switches

Utilized Symantec Anti-virus and Firewall software to secure server and client computers

Protected the corporate data by developing a Disaster Recovery plan, which utilized Symantec Backup Exec to backup and restore files

Help Desk Duties:

Provided customer support for a 70 computer client network using Dell, Lenovo and HP hardware and Windows XP

Supported Palm, Apple, Windows Mobile, and Blackberry Mobile devices and using Microsoft Exchange 2007 Active Sync

Software support for the following: Windows Vista, Windows XP, Autodesk Revit 2009, Autodesk AutoCAD 2003 w/ TEGCAD customization. Adobe Creative Suite 3, Microsoft Office 2003/2007

Web Development Duties:

Utilized Apache, MySQL, PHP, HTML, JavaScript, Flash and CSS to develop Intranet applications that improved customer support, communications, and project management

Supported SharePoint 2003/2007Server

Worked with department managers and end users to develop applications that increased organizational productivity. Applications include: knowledge management / sharing, calendar, contacts, and library applications

Lucien Lagrange Architects

Position: Information Technology / CAD Coordinator

Dates of Employment: September 2006 – August 2007

Provided excellent customer service to a 70 computer client/server network

Protected corporate data by utilizing Symantec Backup Exec to backup and restore files

Supported XI, HP, and Dell clients and servers

Used Ghost Server to image computers

Printer Support – Supported Large format Océ Printer, HP Design Jet 4000, HP LaserJet 8550, 8100, 5000, and 5200

Software Support: Windows Vista, Windows XP, Autodesk Revit 9.1/2008, Autodesk Architectural Desktop 2006. Adobe Photoshop CS2/CS3, Adobe Illustrator CS2/CS3, Adobe InDesign CS2/CS3, Microsoft Office 2003/2007

Technology Consultant

Position: Information Technology Support / Web Designer / Developer

Dates of Employment: October 2005 – September 2006

Provide networking, help desk and web design and development support for small Architectural, Engineering, Interior Design, Entertainment, Apparel, Footwear, Banking and ecommerce businesses.

Installed, backed up, and supported networks using Windows NT/2003 and Linux servers and Windows and Apple clients

Created Web standards, CSS based design, cross-browser compatibility HTML/CSS

Utilized Macromedia HomeSite, Adobe Photoshop, Adobe Flash, Swish, ColorSchemer, and FileZilla

RATIO Architects, Inc.

Position: Systems Administrator

Dates of Employment: December 2002 – October 2005

Administered networks using Windows NT/2003 and Linux Servers and Windows and Apple Clients

Improved network security and Information Technology Department productivity by upgrading Windows NT 4.0 Servers to Windows Server 2003 w/ Active Directory, Group Policy, DNS, DHCP, and WINS

Improved corporate productivity by utilizing the new features in Microsoft Exchange Server 2003 upgraded from version 5.5

Increased corporate productivity by implementing a secure 802.11b/g wireless network

Supported Corporate printers including Hewlett Packard Laser Printers and KIP Large format printers

Secured corporate data by utilizing Veritas Backup Exec 7.0/9.1 and Overland DLT/sDLT tape libraries

Supported Cisco PIX Firewall, Cisco Routers, and Hewlett Packard Switches

Upgraded Accounting software, Deltek 5.0 w/ Access to Deltek 7.0 w/ MSDE

Increased IT productivity by developing Log-on scripts using Batch files, and Visual Basic

Implemented the Sprint BCEE and Verizon Wireless Server linking wireless devices to Microsoft Exchange 5.5/2003

Help Desk Duties:

Provided excellent customer support for 100 computer client/server network using Dell and HP hardware and Windows Server 2003/2000/NT 4.0 and Windows XP/2000/98/95

Increased corporate productivity by supporting Palm V/505, Samsung i330/i500 and Treo 650 PDA/Phone devices.

Supported Client software such as Microsoft Office 2000/XP, Autodesk AutoCAD R12/R13/R14/2000i/2004/2005/2006, Autodesk Revit 6.0/7.0/8.0, WinZip 8.0, VNC

Web Development Duties:

Utilized Linux, Apache, MySQL, PHP, HTML, JavaScript, Flash and CSS to develop Internet, Intranet and Extranet applications that improved Customer Support, Communications, and Project Management

Worked with various department managers and end users to develop targeted applications that increased organizational productivity. Applications include: Custom graphics for each end-user, knowledge management and sharing, sign-out, library applications

Created web standards, CSS based design, cross-browser compatibility XHTML/CSS

Utilized Linux / Apache / MySQL / PHP to develop web applications

Developed normalized MySQL database, with extensive SQL query optimization

Utilized Javascript and jQuery to add functionality to this site

Education

Ivy Tech Community College

Associates Degree in Computer Information Systems

Graduated with a 3.2 G.P.A.

Dates Attended: 2007-2010

Associates Degree in Design Technology, Architecture

Graduated with a 3.7 G.P.A.

Dates Attended: 1994-1996



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