Customer Service Manager
Resume:
JOHN GRAZIOSI
Philadelphia, PA 19111
ac0dgm@r.postjobfree.com
PROFILE
I am a dependable, self-motivated administrative clerk with over 25 years of experience in customer service, banking and clerical skills. I have a demonstrated record of high quality standard with ability to learn quickly. Additional strengths include:
Time Management Team Work
Correspondence Willingness to Learn
Goal Oriented
PROFESSIONAL EXPERIENCE
BB@T Bank, Warrington, PA 5/20/2008 to Present
Manager: Maryellen Rosanova
Teller/Customer Service Representative
Retail/commercial Banking Environment
Duties Include: Handling deposits, transfers, cashing out checks, loan payments, change orders, cashier checks, money orders, answering phone requests, referring bank products, assisting customers with safe deposit boxes and settling cash drawer daily.
NCO Financial Services
Horsham, PA 10/22/07 to 12/31/07
Correspondence Analyst
Temporary Position
Duties Included: Processed all incoming correspondence via US Mail for collections.
JOHN GRAZIOSI
1104 Chandler Street
Philadelphia, PA 19111
ac0dgm@r.postjobfree.com
Jefferson Bank, Philadelphia, PA 8/15/96 to 5/30/00
Manager: Rolfe Grip
Teller/CSR
Duties Included: Processing deposits, cashed checks, sold bank products, settled cash drawer and assisted tellers in settlement procedures.
Regent National Bank, Philadelphia, PA 3/5/94 to 8/1/96
Manager: Ruth Hardin Teller
Duties Included: Processing deposits, cashed checks, sold bank products, settled cash drawer and assisted tellers in settlement procedures.
Bank of Old York road, Philadelphia, PA 12/15/89 to 2/28/94
Duties Included: All banking responsibilities pertaining to customer service.
EDUCATION
West Chester University Graduated 1986
Bachelors Degree, Speech Communication
American Institute of Banking 1992-2001
Professional Development
COMPUTER SKILLS
Microsoft Office, Word, Excel, Outlook, Mail Merge, Spread Sheets and Internet Explorer
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