LISA BARAN TYRRELL
ac0dey@r.postjobfree.com Roselle, IL 630-***-****
IT Procurement and Strategic Sourcing Management
Summary:
Seasoned IT Procurement Professional with the ability to influence and lead procurement activities across the across the business, created trust, established partnerships and team. During my career I have created informational transparency, implemented process and function change. Value created through productivity gains, reduced cost, risk mitigation and promoted an environment of continuous improvement. Facilitated the renegotiation of Services, SOWs and deliveries; resolved vendor non-compliant service level agreement issues.
Created an IT Asset Management Department established standard operation procedures, defined process flow and established procedures for compliance.
Completed and received a Master Certificate in Supply Chain Management Procurement from Michigan State University, a Master Certificates in Commercial and Government Contract Negotiation and RFX from Villanova University. Experienced in strategic souring, gathering requirements: familiar with the Uniform Commercial Code and (FAR)Federal Acquisition Regulations relating to Request for Proposal creation to mitigate legal risk.
CORE STRENGTHS
Spend Analysis
Cost Reduction/Savings
Project Management
Remedy
MS Word
MS Access
MS Excel –Pivot Tables VLook up
MS Power Point
Visio
Share Point
Hardware Tracking/Inventory
Software License Tracking
Software Administration
Software Package Testing
VoIP Administrator
Strategic Sourcing RFX
Federal Acquisition Regulations RFX
Uniform Commercial Code Article 2 – RFX creation
Vendor Management
S&OP
SAP
SaaS Ariba/Ariba/ Oracle
ServiceNow
Continual Service Improvement
Master Service Agreement
Contract Negotiations
Contract Analyst
Contract Management
Contract Spend Reporting
Budget/Forecasting
SaaS Box Migration
SasS Box Administrator
Software Migration
Software Package Testing
Certified SCRUM Master
Negotiations
EMPLOYMENT HISTORY
Capgemini McDonald HQ Oakbrook, IL 03/2016 – 09/2016
Senior Systems Engineer Software Administrator
Successfully completed propriety software upgrade (migration) for Point of Sale (POS) menu items. Responsible for menu asset validation, verifying assets, price changes and promotional changes.
Software Administrator Point of Sale cash register layout buttons. Responsible for testing updated software package in the Testing Lab. Service Now Software
Modified Published Training Manual
CDK Global Automotive Marketing Hoffman Estates, IL 08/2015 – 03/2016
Business Analyst
Identified gaps in new ERP SaaS Ariba.
Broke down silos in the Marketing Procurement Department to identified roles and responsibilities.
Created documentation transparency by adding Procurement activities on Share Point; adding back logs, process issues and procedure issues to be viewed by upper management.
Worked with the Project Portfolio team on cost savings initiatives.
Identified potential vendors for blanket purchase order creation in SaaS Ariba.
Responsible for tracking failed purchase orders.
Reconciled $50million Prior FY16 and $12 million FY16 Ariba of invoices not paid using Oracle.
Tenneco Lake Forest, IL 10/2014 – 08/2015
Global IT Vendor Management – Contract Analyst
Cost Analysis: Prepared for renegotiation of contract renewals; audited IT Vendor database. Created total vendor spend for Category Manager. Red lining of contracts.
Global IT Contract Spend Analysis:
Analyzed and interpreted:
IT Software Contracts
Software Maintenance Contracts
Hardware Maintenance Contract
Statement of Work Contracts
Consulting Services Contracts
These summaries were uploaded to Share Point site I created. This created transparency, broke silos and became reference page for Category Managers and Upper Management.
Example vendors: IBM SAP Avaya, Cap Gemini, Symantec, Microsoft and Oracle.
Communication Improvements with Share Point
oCreated Share Point IT Vendor Management escalation process and policy page.
oCreated additional pages for IT Projects, CIO, IT VP, IT Director, IT Vendor Manager and IT and Telecom Category Managers
Cloud Box Migration implementation-Championed the completion of Box Migration
RASCI
SLA violation- Led monthly meetings with Vendor and Managers on outstanding tickets.
ERP Software RFP – gathered requirements, reviewed vendor Request for Proposal, scheduled demos with selected vendors.
Disaster Recovery negotiation
Sent score cards; uploading scorecards to Share Point
Strategic Sourcing for Telecommunication Category Manager
Responsible for over seeing the Blackberry End of Life server/Blackberry inventory project and disposal.
Responsible for reviewing proposals and quotes.
Britsh Petroleum Americas Warrenville 09/2013 – 10/2014
Procurement Analyst
Documented procedures for JD Edwards Marketing Procurement Department.
Identified gaps in Marketing Procurement and made recommedations.
Solar: SAP Create purchase requisitions and complete goods receipts for Solar Panel Warranty purchases. Three way invoice match then completed goods receipts using SAP.
Pipelines: Contract Administration: Responsible for ensuring contracts were current then comparing vendor quotes to the contract in order to complete purchase orders in Ariba for Statement of Work for labor and services.
Oil Division: JD Edwards – complete goods receipt of purchase orders for the Marketing Department.
Responsible for ensuring contracts were current, signed and dated. $80 million in spend
Worked with the Controller with chargeback activities.
US Cellular Bensenville 02/2012 - 09/2013
IT Asset Manager
Identified process gaps in the IT Procurement Department. Created Share Point site for IT Procurement Department and Client Services this created a better forecasting of new IT purchases for projects and life cycle refresh.
Created Power Point Presentation on Software Asset Management then presented Power Point Presentation to the IT Procurement Team.
Created Purchase Requisitions, completed Good Receipts and Invoice Reconciliation in SAP.
Managed Remedy Ticket requests
Created Excel workbook for new IT purchases of hardware and software licenses.
Harris Bank Chicago 11/2010 – 02/2012
IT Asset Management
Torn down silos in the IT Procurement Department, documented functions and processes.
Championed the implementation and tracking of software and hardware purchases in Access database.
Using Oracle ERP created purchase requisitions for desktops, laptops and printers. Goods Receipt in SAP.
Worked off site third party vendor and laptop and desktop model changes and inventory availability.
Strategic Sourcing of one off software.
Managed blanket purchase orders for new laptops and desktops for an acquisition.
Microsoft True Up
Northern Trust Bank Chicago 12/2009 – 11/2010
IT General Support
Managed Remedy ticket request for add, moves and changes requests;
Maintained four databases for tracking and billing purpose on MACD changes.
Maintained life cycle database of laptops and cell phones.
Managed cell phone inventory
Analyzed monthly cell phone data and minutes billing. Modified individual plans when necessary.
Continental Automotive Deer Park 04/2007 – 12/2009
Global IT Asset Management and Procurement
Continental built an IT Asset Management and Procurement Department from scratch.
Created Access database for new IT hardware and software purchases included active, retired and dormant hardware.
Responsible for monitoring purchase orders of laptop, desktop, servers, copiers/printers; scheduled deployment with Client Services.
Laptop refresh: The SLA was for 15 days, we were under at 13.5 days. Exceed expectation. Working with the Project Manager and Client Services I coordinated 800 laptop replacements; maintaining break/fix ticket and re-images requests with out incident. Cost Savings of $60,000.
IT Governance; defined roles and responsibilities, measured and reported on Client Services, Lotus Notes and Network technicians Service Level Agreements.
Created a new policy and procedures with HR and Department Managers for on boarding.
Telecom: Cisco software for VoIP password reset; VoIP – ADD moves and changes.
Led Agile Stand up meetings, assigned and reviewed aging Remedy tickets.
Education and Certification
Certified SCRUM Master
Master Certificate Agile Government Contract Management Villanova University
Master Certificate Agile Commercial Contract Management Villanova University
Strategic Souring Certificate Michigan State University
Master Certificate Supply Chain Management – Procurement Michigan State University
Certificate in IT Fundamental CompTIA
ITIL (Infrastructure Technology Information Library) Certified SimpliLearn
CSAM Certified Software Asset Management IAITAM
Compliance Management/Negotiating/License Data/Documentation/Audit Experience/Best Practices
Strayer University BS in Business Administration in Progress