Peter James Kanzler

**** ********* *****, *******, ******* 30075 770-***-**** ac0d3b@r.postjobfree.com

Performance driven Business Analyst with Project Management Experience, Operations Management & expertise in delivering cross-functional programs to global teams supporting implementation and testing initiatives.

PROFESSIONAL EXPERIENCE

Incomm 2016 to Present

Business Process Analyst II

Partnered with business owners and other units to document current state process flows and identify gaps in process.

Prepared detailed process narratives for the current process flows.

Identified and mitigated pain points in current processes; saving approximately 6 man hours per day.

Primedia Corp; DBA: RentPath 2014 to 2016

Business Process Engineer – IT Department

Project Manager and Support analyst for new subscription based Billing system within the Salesforce.com application.

Working in an Agile environment, partnered with the business owners and IT Development as the facilitator of daily scrum meetings, elaboration sessions, and story carding.

Partnered with business owners and IT Development to create User Stories, acceptance criteria, and test scenarios using Pivotal Tracker.

Successfully documented over 150 current state and future state process flows.

Partnered with product owners and other business units to understand and represent them throughout the development lifestyle.

Implemented functional enhancements to improve workflow efficiencies and effectiveness. This resulted in more efficient go to market products.

Responsible for completing Gap analysis that leads to better technical requirements.

Partnered with the Development staff and business areas to execute and complete User Acceptance Testing for improvements to Salesforce.com workflow processing.

SUNTRUST BANKS 2010 to 2014

Senior Lead Business Systems Analyst – Applications Shared Services

Lead Business Analyst for image capture implementations of vendor products from Image Source and Viewpointe for Check image processing.

Lead Business Analyst for all Mortgage systems from Originations through Post Closing.

Provide leadership and management to a group of six (6) Business Analysts within the workstream.

Implemented Work Breakdown Structure checklists into the project process for all Business Analysts within the workstream.

Provided leadership in the successful development of repeatable requirements and reusable use cases.

Utilized Project Management skills across multiple projects to drive successful implementations.

Conducted Project Reviews with Internal Risk Management Group.

Implemented Business and System Process Modeling as standard within Functional Requirements Documentation

Contributor to the Demand Planning process for Business segment imaging service requests.

Built out a BA Competency plan to ensure skill set development.

Provided bi-monthly resource allocation reviews for projects in process, completed and implemented.

Actively reviewed, approved, and provided feedback for Business Requirements, and System Requirements.

Instituted Peer Reviews into the workstream in order for all Business Analysts to gain insight into projects that they may be assigned. It also provided a forum for feedback that improved the time to deliver.

Member and leader in the Business Analyst Community of Excellence at SunTrust.

Contributor to the implementation of HP Application Lifecycle Management tool for Requirements Management.

UPS CAPITAL CORPORATION 2002 to 2010

Senior Business Systems Analyst – Financial Systems (2008 – 2010)

Implemented conversion of Shaw Financial System accounting data to Oracle General Ledger.

Implement reporting packages re-design encompassing end user requirements.

Optimized COD products income accounting and reporting processes and resulted in reduction of headcount by 2 FTEs.

Ensured financial data integrity and developed metric reporting format used by senior leadership.

Ensured regulatory, SOX requirements and corporate compliance in collaboration with quality assurance governance guidelines

Developed dashboard for companywide consolidated financial data and reporting

Write and execute basic SQL Statements for extraction and updating of data from financial databases for analysis.

Lead Business Systems Analyst (2002 - 2008)

Collaborated with client base to define scope of work, gather requirements and procure production sign-off. Provided consultative advice and solutions for system defects.

Conducted JAD sessions with SMEs to understand project objectives, use cases and business requirements.

Provided diagramed business processes and system work flows in Visio for key stakeholders and technical development team.

Supported implementation of project modules within tight timelines for application development team along with quality assurance and end user testing efforts. Presented daily, weekly and monthly status reports in MS Project to project management, senior management and stakeholders.

Supported financial supply chain operations in conjunction with Corporate Treasury relevant to repetitive wire transaction technology.

METROPOLITAN LIFE INSURANCE COMPANY 1981 - 2002

Project Manager – Investment Applications (1999 – 2002)

Senior Systems Consultant – Investment Applications (1993-1999)

Manager, Controller (1989 – 1993)

Operations Manager, Mortgage Backed Securities Accounting & Operations Group (1986 – 1989)

Operations Manager, Securities Accounting Reconciliation Group (1985 – 1986)

Internal Auditor, Investment Auditing (1981 – 1985)

VOLUNTEER ACTIVITIES

Past President and Board Member – Sandy Plains Softball Association

Cobb County Parks and Recreation Volunteer of the Year 2006

USSSA Georgia Coach of the Year 2000

Past Chairperson – Church Youth Ministry Board

Past Chairperson - Religious Program Education Board

Lead Teacher and Retreat Coordinator for 10th Grade Antioch Retreat

Teacher – Faith Formation program

Certified Master Catechist 2014

TECHNICAL EXPERIENCE

MS Office Suite (Excel, Word, PowerPoint), MS Project, MS Access, Visio, Sybase, SQL Server, Crystal Reporting, SQL Advantage, Khalix, RightFax, PeopleSoft, Sunguard DML, SS&C CAMRA, Shaw Financial. HP Quality Center, IBM Requisite Pro, HP ALM v 11.0. Google Drive, Google Docs, Lucidcharts, Pivotal Tracker

EDUCATION

Pace University – New York New York

MS Investment Management program

University of Scranton – Scranton PA

BS Accounting 1981

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