Anisa Stokes

[**** Garr’s Lane.] [Louisville], [KY] [40216]

T: [502-***-****]

E: [ac0cxi@r.postjobfree.com]

AS

Objective

To seek career growth and contribute to a team of professionals, priding myself with excellent teamwork, flexibility, dependability, communication and leadership skills.

Highlights

Strong sales/ Customer service background

Strong interpersonal and communication skills

Team player

Critical thinker

Decisive

Self-directed

Experience

Information Specialist, Humana

Louisville, KY January 18, 2016 –July 18,2106

I review letters for the Grievances and Appeals team. I also evaluate their letters for our system (alliance) and send their letters to members or doctors.

Efficiently can Identify punctuation and grammar errors

Knowledge of Grievance and Appeals department

Knowledge of MA and PDP Plans

Efficient with GCP, CCP2, and Alliance

Strong Quality Background

Medicare Enrollment Specialist, Humana

Louisville, KY September 22nd, 2015 - January 2016 I correct and process our members’ information on their application for the annual enrollment period. I also update their demographic information into our system.

Efficient in Microsoft Office programs.

Ensuring good customer service to internal, as well as external members.

Correct and process members’ applications for the AEP period.

Re-worked members’ applications to ensure they are processed for AEP period.

Efficient with AE, CI, CCP2 and GCP.

Billing Enrollment –Recon Specialist, Humana

I reconcile a member as a whole and receive information from FFM CMS for are files and handle members money.

Efficient with AE, CI, CCP2 and GCP.

Mtv Valencia pbs

Applies perfect service in implementing best used practices and policies that best suit member, employees, and brand of Humana Inc. Continuously builds Humana’s brand image with employers and associates by maintaining an active role in Humana’s social network (BUZZ and WOW) and operational team through participating in well-being and wellness activities.

Education

Iroquois High School

High School Diploma 2010-2014

Successfully completed the NJROTC Program

Was rank Chief Petty Officer

Achievements

Successfully completed PCP pends training (Humana).

Gained teamwork skills (Humana).

Received 100% on all of my quality reports (Humana).

References

Tara Stokes Shameka Faulkner

Norton’s Hospital 502-***-****

502-***-****)

Lamicka Bowen

Humana Inc.

502-***-****)

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