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Customer Service Sales

Location:
Dallas, TX
Posted:
May 17, 2017

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Resume:

Hannah Lee

*** ********* **. ***. ****

Plano, TX 75074

832-***-****

ac0cxb@r.postjobfree.com

EDUCATION

University of Houston-Downtown, Houston, TX

Bachelor of Science in Interdisciplinary Studies, Minor in Supply Chain Management, 2016

Financed 100% of educational expenses through continuous employment

EMPLOYMENT HISTORY

Inside Sales Account Representative May 2016 - Present

Univar, Dallas, TX

•Inside sales for Chemcare, Chemical Waste Disposal Service

•Manage Southwest (CA, AZ, NW) region in U.S.

•Manage over 300 current waste generators

•Prospecting new accounts/cold calling, provide competitive quotes to obtain business

•Manage Technical support team, customer service, and billing department to provide timely service to customers.

•Explain new policies to customers to have smooth transition for their accounts.

•Attend yearly RCRA/DOT Training presented by Univar to prospect new accounts

•2016 Achieved: Q3 – 171% GM Goal, Q4 – 121% GM Goal, 2016 Goal Exceeded at 167%

•2017 Achieved: Q1 – 177% GM Goal

Sales Manager December 2012 - May 2016

OCI International Inc., Houston, TX

•Sell Polyurethane (MDI, TDI, Polyols) materials to Latin American market

•Manage Brazil branch and visit customers quarterly to maintain continued business and prospect new accounts

•Create yearly budget and execute monthly quotas

-2013: GM Goal 147% Achieved

-2014: GM Goal 125% Achieved

-2015: GM Goal 98% Achieved

•Negotiate with supplier and customers for maximum profitable margin

•Cold calling – prospect new customers and new suppliers

•Only Sales Coordinator to be promoted to a Sales Manager in the company

Sales Coordinator December 2006 - November 2012

OCI International Inc., Houston, TX

•Created purchase orders, sales contract, and shipping documents

•Managed and sent out 100 shipping documents to Latin America per month

•Follow up with customers and provide customer service

SKILLS

Microsoft Word, Excel, PowerPoint, Outlook

Fluent in English and Korean

AS400 and SalesForce



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