Ralph Hays - **** Sanger Avenue #*** - Waco, Texas 76712 - 608-***-****

My Career Goal and Objective:

To have a career position where I can utilize the knowledge, abilities, and talent I have learned and developed in graphic art, design, and creation or related fields. Employment History-

Graphic Designer - Hornet Signs Waco, Texas - December 2016 to the February 2017 Resident Care-giver Staff-March 2005 to November 2016 - Brotoloc South, Inc. Graphic Artist - Fall of 2003 to March 2005 - Aropa Designs, Inc. Graphic Artist - Spring of 2003 to Fall 2003- Throndsen Lettering Inc. Claims Call Center Representative – American Family Insurance – August 1999 to May 2001 Computer Laser Technician – Janesville Group Limited – January 1999 to August 1999 Computer Graphic Artist - Janesville Group Limited – Oct.1989 through January 1998 I have extensive experience with the creation, refinement and development of graphic design. I have a mastery of color harmonies, typography, and graphic elements. I am an advanced user of various SVG software which include – CorelDraw (comparable to InDesign, CS, and many adobe software programs), Photoshop, Photo-Paint, MS PowerPoint, MS Word, Internet Explorer, Windows 95-98-NT-2000-XP, W7,Vista. Hardware experience would include horizontal & flatbed scanners, various printers, digital cameras & fax. I have been described as someone who has superior written skills.

In addition to this I have many years with customer service, marketing and sales experience/knowledge. As you will see below I have many rewarding years in the health care field as care-giver. However, my first desire and goal is to remain in the graphic and computer art fields. While in that career field I have created graphic designs for screen printing, specialty advertising, sign shops, and laser etching companies for many years. There are many other work experiences shown which contribute to your open position & would be a benefit in any position.

*As computer graphic artist or graphic designer I designed, created, scanned or cleaned-up numerous pieces of art to be used in screen printing, signs, power-point screens, brochures or embroidery. Some pieces created were email attachments, hand-drawn scribbles, or merely faxes, which I had to clean up and render into camera-ready art. Sometimes I created art "on the fly". This was where the customer/clients were looking over my shoulder or sitting next to me watching as I was working creating their artwork piece on the computer. If in some instances a customer could not tell me what they wanted I had to ask a few questions to get more of an idea of their desires for a design. I then proceeded to create a design that the customer could see come to life before their eyes. I have experience in setting up and configuring many computer hardware equipment including scanners, plotters/cutters and eight color large format printers, epilog 2D lasers, RIP software and digital cameras and related equipment. Many of the companies I have worked for as computer graphic artist made use of any of six different printing methods-I had to produce art that could be compatible with any of those methods. I memorized and was able to identify the name of over 500 fonts and lettering styles used in the company’s computer system. At times I performed maintenance of the computer databases of artwork for future retrieval and or modification. I also designed new artwork-which was used in company promotional catalogs for national distribution. As many newer graphic artists came onboard I trained them in graphic software and related programs to producing graphic designs. Many times I acted as liaison between the art department - customer service department - and customer in regard to artwork feasibility and printing quality. Also I have designed many webpage banners for various charitable organizations. I have had opportunities where I was asked to enhance or retouch photos using photo-paint type software to bring out details or objects not seen/captured by the naked eye. As computer-laser technician utilized two LMI-2100SE laser-etching machines driven by CorelDraw software. I was selected for this job because of my extensive knowledge of the graphics program. In this job I arranged and engraved two-dimensional artwork by computer onto the various pieces to be laser-etched and guarantee that the etching is of proper quality. This etching was completed on glass, wood, marble and metal surfaces. I developed an etching set-up process, which reduced waste in the etching process. I also made use of 3D laser equipment, which etches three dimensional graphic designs and images inside pieces of clear crystal without scratching or marring the surface.

I have an online portfolio through the LINKED-IN website - www.linkedin.com/pub/ralph-hays/39/5a0/865 As group home care staff I worked with and assisted many adults with developmental and physical impairments. This occurred with day-to-day living skills, personal hygiene, and personal support at this state licensed community based residential facility (CBRF). Mandatory state record-keeping and full documentation was also important to record occurrences, actions, and progress of the residents in my care. In addition I was there to interact with the residents in a positive way by being a positive role model and care-giver. I also was a transport driver when needed to bring clients to appointments or personal shopping trips. I was given the chance to be a senior staff at a newer home. At this newer home I was given more autonomy in dealing with the client/residents. Many vendors came to know me by name and had full confidence in the accomplishment of this job. I had some authority to train and involve new staff in home operation and practices. As claim call center representative – I handled incoming telephone calls from many states on new insurance claims and/or related or unrelated problems. I provided responses to the callers by referring them to an appropriate claim adjuster or direct company accountability. I provided computer documentation of problem calls for timely resolution by interested parties. Communicated by phone and email with clients, claimants, vendors, field force, and other internal resources to gather information and direct an appropriate response for the situation at hand. * I also volunteered, developed, and created new training curriculum using projection graphics to new employees using MS PowerPoint and Windows operating system. This was accomplished at the American Family Insurance main headquarter buildings in Madison, Wisconsin.

Other employment positions I have held:

BUILDING CUSTODIAN – I was responsible for overall building cleaning and general upkeep. I was responsible in notifying the manager of building repairs which were needed or of cleaning supply shortages. I did this part time job for approximately thirteen years. -Seventh Day Baptist General Conference-Janesville, Wisconsin JOURNEYMAN SIGN PAINTER – Sole proprietorship owned business. Designed, created, manufactured various types of hand painted signs and lettering for local businesses in this southern Wisconsin area. -Beloit Sign Company - Beloit, Wisconsin

DECAL APPLICATOR TEAM MEMBER – Adhered large format vinyl decals to truck semi-trailers in a factory/manufacturing setting. The decals were mainly consisted of vinyl materials which were computer cut on a plotter machine. Some decals and lettering were as large as 72 inches tall. -Stoughton Trailer Manufacturing - Stoughton, Wisconsin

JOURNEYMAN SIGN PAINTER – Designed and painted many kinds of hand painted signs and lettering. Some of the lettering was on vehicles, billboards, wood, glass, and metal. I was responsible for seeking out the desires of the customer and being able to produce a product which promoted the customer through outdoor or indoor advertising. Sometimes the lettering if was needed on glass windows or doors the lettering/sign was completed in reverse from behind. -Badger Display Sign Company - Madison, Wisconsin SCHOOL BUS DRIVER – Drove a full sized school bus according to twice a day routes for this school district in Walworth County Wisconsin. -Nelson Bus Service - Whitewater, Wisconsin SIGN PERSON IN STORE – Responsible for all in store and display signs and marketing items along with the proper placement and visibility within the store. I was responsible to the general manager in adhering to store marketing principles. -Handy City Inc – Harvey, Louisiana HOUSE-PARENT and HANDYMAN

Sunshine Mountain Home for Handicapped Children - Chatawa, Mississippi HOUSE-PARENT and HANDYMAN - Magnolia School for Special Children - I worked with and assisted many adults with developmental and physical impairments. This occurred with day-to-day living skills, personal hygiene, and personal support. I worked at this position part time. -Metairie, Louisiana DOORMAN - TICKET TAKER - I was responsible for watching over the safety and well-being of movie goers. I showed the customer the route indoors to find their purchased movie. I cleaned the lobby and walkways inside the movie house as needed. I assisted other employees when troubled or loud customers were unruly. There were times I opened/unlocked the theater for business and closed/locked up the theater for the night. - Aereon Theatres Metairie, Louisiana

Formal Educational History:

Alfred Bonnabel High School - Kenner, Louisiana

Major area of interest - art courses all four years of high school. Delgado Community College - New Orleans, Louisiana Associate Degree-Commercial Art / Visual Communications. Coursework involved graphic art and design (hand lettering) as well as photographic techniques and darkroom procedures. Attended various other night course dealing with computers, desktop publishing and the internet. Self taught on many windows based computer graphic programs. Blackhawk Technical College - Janesville, Wisconsin Participated in separate courses at night dealing with desktop publishing working with Macintosh Computers. And more recently attended a course dealing with setting up internet webpages using MS Frontpage.

Other Activities or Achievements:

First Place Award - Art Train Museum Button Design – Edgerton, Wisconsin 1991 Designed and created the first place logo design for Mexican Seventh Day Baptist Church - "IGLESIA NACIONAL MEXICANA DE CRISTO DEL SEPTEMO DIA" - This logo is used in all Mexican publications of this religious denomination in the country as well as on all the church signs, promotional/marketing literature used in the area/country.

Completed five pen & ink drawings of historical homes in Edgerton Wisconsin for use by Sterling North Society for their annual promotional brochure in 1992. The brochure was used in all the promotional literature offered by the local chamber of commerce for the year.

Designed and submitted the winning entry for the Stoughton Wisconsin COFFEE BREAK contest for 2011. The design I submitted was printed on all their promotional items including coffee mugs and t-shirts. Have taught calligraphy (*free-hand lettering) lettering classes at scrapbook retail locations in the southern Wisconsin area. Scrapbook Memories-Janesville Just for Keeps-Stoughton Memories from the Heart-Delavan - Whoops/Zingzoo–Madison. In conjunction with the classes I have authored/completed a book in workbook form. The workbook covers the same material I taught in my classes. I have taught this class to approximately 380 people. These classes took place between 2002 and 2006. The workbook is still available for sale. I have been working with several companies nationwide on a freelance basis in California – New Jersey – Texas. These companies would send artwork they could not complete on a timely schedule or did not have the knowledge to complete. I marketed myself to them over the internet exposing them to my knowledge and abilities. After they agreed to terms they have been sending their requests to me by email or phone. I would create, refine, and redraw their artwork into usable files for printing or etching. Part of their terms is relaying information on what type of computer file the art must be in for them to use in their printing or etching process. I can manipulate the files into various formats such as eps, pdf, ai, png, etc and returning the finished art to them by computer using email attachments over the internet. I have assisted with the creation and implementation of websites for charitable organizations. I have some knowledge of website creation through free websites for churches. For several years I operated a small Sign Shop. This operation of this small shop involved everything from marketing and the initial sales call - to creation and design of the customers sign - manufacture and installation - and finally bill collection. Many of the projects I created were hand painted hand lettered signs, hand carved wooden signs, automotive pin-striping and calligraphy. My hobbies have included alternative radio and long distance radio communication listening. This consisted of shortwave, long-wave, sideband, VHF and UHF radio communications. Professional References:

Krees Promos.com Brian Krees - owner Flemington, NJ 908 788-889 LaserImpressions.com Contact person - Brent Cadagan Sunnyvale, CA 800 344 LASER Personal References:

John Pethtel pastor, mentor and friend CO Springs, CO 304-***-**** Andy Samuels friend & pastor 2612 Arcadia Drive Miramar, FL 330**-***-*** 4961 Steve Osborn longtime friend & pastor Boulder, CO 303-***-**** Jeremiah Owen friend and advisor Electronic Media Chairman Canyon City, CA 818-***-**** Debbie Hargett person friend 910 Terhune Rd. SE Rome, GA 301**-***-***-*** Gordon Lawton friend and mentor/retired pastor Louisville, CO 608-***-**** Steve Gincer long time friend retired auto worker Greendale, WI 414 719 243