R. KRUSE LUDINGTON

** ****** *****

Ridgewood, New Jersey 07450

Mobile: 201-***-****

ac0bse@r.postjobfree.com

SENIOR PMO PROGRAM / PROJECT MANAGER / PROFESSIONAL SERVICES MANAGER

(Master Certificate in Project Management)

25 years of operations management and consulting in the IT environment. The last 8 years as an Independent Contractor specializing in all aspects of project management (from PMO origination, leadership/reporting to hands on project management) across Healthcare, Retail, Professional Services, Investment Banking and Manufacturing.

INDEPENDENT CONTRACTOR (9/2008-PRESENT):

Led engagements at large corporations and government entities, providing all levels of Project Management - ranging from creating and managing a financial industry owned portal, to establishing and implementing a corporate PMO, to traditional Project Management. Engagements can be directed at 3 major areas of focus below:

1. Data Collection and Analytics (2016)

Coca-Cola, Traveler’s Insurance: Project Manager for Big Data initiatives (utilizing Hadoop, AWS; Redshift, EC2 – Elastic Compute, EBS – Elastic Block Storage, etc.). Controlled project timelines, risks, issues etc. to mine, deliver and analyze data determining how weather patterns and marketing campaigns alter Coca-Cola’s regional sales, and how real-time customer driving habit data can be used to improve Traveler’s auto insurance products. Earned AWS APN Accreditations for AWS Business Professional and AWS TCO and Cloud Economics.

2. Automation and Streamlining (2008-2016)

Johnson & Johnson: Automated steering level reporting for projects and programs to improve communications and clarity of status. Trained project managers standardizing on Microsoft Project, aggregated with MS Project Server, customized to enable automated analysis of task health, to manage cross project resource utilization and dependency linkages, rolled up with standardized algorithms to automate RAG (Red/Amber/Green) status determination.

New York Life: Program Manager, strategy planning phase of Managed Service transition (a Managed Service is IT work/departments transitioned to an external third party).

Horizon Blue Cross Blue Shield of NJ: Created the Quality Assurance and Testing Program for their MLTSS (Managed Long Term Services and Support) program (changes to 35+ mission critical systems). These changes were required to handle new processing of all non-traditional services for less expensive at-home care.

Thomson Reuters: Orchestrated four data center migrations from third-party to Thomson Reuters facilities, reducing overhead costs at corporate tax data aggregation service subsidiary. Hardware / software incompatibility required multi-stage effort to convince hundreds of clients (contractually not required) to allow upgrades of their software. Established and tested DR plans, consolidated local server inventory for footprint reduction.

Siwel Consulting: Managed the professional services business (400 employee consulting firm building out and maintaining datacenters for mid-size companies). Designed, implemented and managed the Project Management Office (PMO), then automated numerous processes to increase cash flow to the bottom line. This included automating notifications to salespeople regarding client prepaid buckets of maintenance hours running low and automating billing for earlier revenue recognition. Centralized the engagement tracking to simplify scheduling of field technician’s work and tied it to online time sheet entries representing tasks on project plans which rolled up into dashboards for upper management showing near real-time statistics and P&L calculations on client engagements.

3. Technology Software and Hardware / Replacement / Upgrades and Consolidation (2011-2015)

DTCC (Depository Trust Clearing Corporation), JP Morgan, Credit Suisse, Morgan Stanley, Deutsche Bank, Goldman Sachs: (Also see next page for many years of Wall Street experience.) Project Director to create and run www.ClarientGlobal.com, a Wall Street industry owned web portal housing legal entity data for use by member banks to simplify adherence to changing client audit regulations.

Department of Human Services (DHS), Washington, DC: PMO Lead / head of effort to replace all software, hardware, call centers and the walk-in service center. This includes not only administration of food stamp and all other local programs, but building the Affordable Care Act (“Obamacare”) Health Benefits (State) Exchange for The District of Columbia (NOT the FEDERAL EXCHANGE), www.DCHealthLink.com (Wall Street Journal 11/20/13 Page A6: “Capitol Hill: One Place Where Launch of Obamacare Is Going Smoothly”).

NBTY (Nature’s Bounty): Project Director bringing entire IT infrastructure back in house from OMCS (Oracle Managed Cloud Services), utilizing decommissioned datacenters already owned, eliminating Oracle fees and allowing increased speed in making infrastructure changes at minimal cost.

Medco: Medco was a major PBM (Pharmacy Benefit Manager) that was going through a $650 Million effort to replace all their hardware and software (they have since been taken over by Express Scripts). I worked as one of the Project Managers for the $650 million effort – responsible for $36 Million of project budgets in 5 areas; 1. Drove business rule mining from all source code in all legacy systems; 2. Managed all QA testing for all legacy and then new systems as they are built; 3. Coordinated creation and standing up all technology environments (multiple copies of each Development, QA, UAT, Production, etc.); 4. Coordinated software releases into the new environments and 5. Managed creation of a centralized compliance rules engine (used by all systems).

CORPORATE (EMPLOYEE UP TO 2008):

UBS INVESTMENT BANK - DIRECTOR: 6/2007 – 9/2008

Managed Global Position Keeping Engine implementation: Centralizing all (~6 million) live derivative positions (1/3 of the world’s transactions) with built-in disaster recovery, using synchronized regional server pairs.

Managed IT group for all regulatory and compliance reporting.

Reduced costs $750,000 by consolidating (sun setting) 7 systems into one enriched transaction repository used by Operations, Compliance, Trading Desks, Management, and Sales – later given to clients to analyze trading.

CREDIT SUISSE – ASSISTANT VICE PRESIDENT: 12/1996 – 5/2007

Head of Latin American Trading Systems and Connectivity: Decreased trading application outages by 96%.

Infrastructure and Server Manager: Certified and approved all changes to infrastructure affecting equity trading.

Development Manager and Project Manager: Saved $4 million replacing two US global equity trading systems.

DR Manager: Designed and managed testing for all equity trading and every related system.

Client Connectivity Manager: Streamlined electronic connectivity for all clients.

Senior Programmer/Analyst: Implemented trading system (used for 221 Initial Public Offerings (IPO’s) in 2000 alone).

Implemented a risk/position monitoring system for all financial instruments.

UNION CAMP CORPORATION: 6/1987 – 12/1996

Corp Project Manager (1993-1996), Corp Asset Manager (1991-1993), Manufacturing Plant Manager (1989- 1991), Manufacturing Plant Controller (1987-1989);

*Coordinated with 30 VPs and their teams to replaced Fortune 100 General Ledger. *Created production, inventory, invoicing, budgeting, scheduling and production monitoring system used in 23 factories in 17 states; led 16 developers, administered $8 Million budget. *Set up LANs (Local Area Networks), e-mail, servers, EDI and ERP. *Reduced capital project costs and completion times by creating and implementing budget monitoring requisition approval system. *Recovered $19 Million selling real estate, capital equipment and excess inventory. *Managed 200-employee factory, full budgetary and P&L responsibility, 30 direct reports; *Wrote corporate-wide standardized plant internal audit procedures, trained accounting staff. *Engineered sale of the factory to another firm, transferred to headquarters July 1991. *Reduced costs 25% by streamlining operations, increasing sales with new and altered products. *Created and implemented corporate-wide Plant Controller training program. *Saved $2 Million, creating inventory transfer system. *Managed Physical Inventories. *Ran internal audits.

EDUCATION / CERTIFICATIONS:

AWS APN Accreditations for AWS Business Professional and AWS TCO and Cloud Economics Master Certificate in Project Management from Villanova University NASD (now FINRA) Certifications for Series 3 (Commodities), 7 (Stock Brokerage) and 63 (NY State) BA in Economics, Syracuse University

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