Customer Service Manager
Resume:
Taylor Hickey
Loveland, Ohio 45140
ac0b0p@r.postjobfree.com
Objectives:
To use my organizational, problem solving and interpersonal skills to assist in the continuing long term success and growth of a business geared towards research and development.
Desired Company:
I am seeking an employer who will allow me to grow along with the company and who can use my learned biological and scientific skills to their fullest. I have discovered a profound joy in the puzzle solving that is research and development and am looking forward to finding a company that will give me the chance to further their scientific investigations towards better products.
Work History:
Procter&Gamble Cincinnati, Ohio 45217
Lab Technician July, 2014 - Present
Research and Development through running tests and experiments pertaining to products both on market and in development. Maintain safe atmosphere within laboratory by following SOP for experiments. Understand mechanics of products and tests in order to provide pertinent observations and results while avoiding errors.
Rue 21 Clifton, Ohio 45219
Sales Associate Dec., 2013 – Sept., 2014
Provide customer service in storefront and helps maintain store appearance. Also cashiers and occasionally work in back stock room with upkeep of merchandise.
BioRx Blue Ash, Ohio 45242
Administrative Assistant/Pharmacy Support July, 2011 – Feb., 2014
Maintain and keep record of patient files and documents in both physical and electronic database form, contacting patients regarding infusions, medication and supplies to ascertain necessities of changes in patient’s medication schedule and/or any complications.
Educational History:
University of Cincinnati Biological Sciences
Cincinnati, Ohio September, 2011-December, 2016
Lakota West High School College Preparatory Classes
West Chester, Ohio August, 2009 - July, 2011
The Calvary Academy College Preparatory Classes
Springdale, Ohio August, 2008 - July, 2009
Personal:
I am an active member at The Calvary Church as well as a member of the praise and worship team and choir. I worked full time while completing my bachelor’s degree. During my schooling I also took an internship working under a graduate student whom was working towards her doctorate. We worked on studying a known pathogenic, Histoplasmosis, which currently has no cure in hopes of furthering the process towards treatment. My work consisted of preparing solutions for testing and using various equipment and machinery such as the ICPMS, a vortex, a spectrophotometer and weighing scales.
May 1st, 2017
Dear Sir or Madam,
I am actively seeking employment in a fast-paced, multi-tasking company that focuses on the scientific approach of research and development. My work experience and education have provided me with a desire to do outstanding work wherever I may go and in whatever I might do. I’m interested in a position that will allow me to learn what others have to teach me while also using my own knowledge to help better the company.
Throughout my time at Bio Rx and Procter & Gamble along with working at Rue 21 I have learned about team work, customer service, and having a strong work ethic. While Bio Rx taught me more about computer systems, organizational skills and clerical tasks, Rue21 helped me to improve my social skills such as working as part of a team, dealing with customers, and maintaining a positive outlook in tough situations. Through working at Procter & Gamble I have obtained specific knowledge concerning the experimentation and developmental practices throughout the company as well as learning fundamental problem solving during time sensitive cases. I am hoping to use all of my obtained skills to help further your company’s expansion and improvement.
I hope that my various skills and assets are enough to grant me the opportunity to speak to someone about this position.
Thank you for your time and I can be reached at 513-***-****, or at ac0b0p@r.postjobfree.com. I am looking forward to hearing back from you.
Sincerely,
Taylor Hickey
References
Laura Peters: P&G Manager for CLL
Judy Truman: Adecco Scheduling Manager at P&G
Nathan Patton: Former CLL Supervisor at P&G
Anna Donnell: Mentor for Internship in the Chemistry Metallomics Department of UC
Contact this candidate