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Customer Care Management/ Cabin Crew

Location:
Lagos, Nigeria
Posted:
May 14, 2017

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Resume:

* ******* *****, ********* ***.

Off Allen Ave. Ikeja, Lagos State

P.O Box 3769, Ikeja Lagos.

Tel no: 080********.

E-mail, address:

ac0ayd@r.postjobfree.com

Omo-Olaoye Remilekun Teresa

Objective

To provide intensive and efficient services that will strengthen the organization’s corporate goals to deliver optimum result..

Profile

I am an enthusiastic, self-motivated and confident individual who always strives to achieve high standards in whatever I undertake. I am computer literate. I have excellent communication, organizational, practical, and office skills, which I have achieved during my education and various places of work. Being a confident person enables me to handle any situation put before me and I am able to work with my initiative and knowledge, which allows me to learn and adapt quickly. My career achievements confirm flexibility and the ability to become quickly effective and productive in changing roles and environments.

Personal data

Date of birth: 26th June 1983

Sex: Female

State Of Origin: Osun State

Nationality: Nigerian.

Educational Background

1999 -Lagos State Model College-Meiran – Lagos State.

West Africa Senior Secondary Certificate Examination (W.A.S.S.C.E).

2005 - University Of Lagos, Lagos State.

B.A Philosophy: Second class (Lower Division).

2008 - Nigerian Institute of Management, V.Island Lagos.

Proficiency In Business Management

2008 –Miki’s Placement & Training Agency, Pretoria, South Africa

Call Centre/ Customer Care Management/ Basic Computer Literacy

2014-2015- University of Lagos, Lagos State

Graduate of Masters in Public Administration

Work Experience/leadership

02/07/2005 – BATES PHARMACEUTICALS

5 Ayodele Close, Bamishile Estate, Off Allen Ave. Ikeja – Lagos.

P.R.O

Job Description- Marketing pharmaceutical products.

March 2006/ 2007 (NYSC) Owerri North L.G. Council

Emekuku, Owerri, Imo State

Tax Collector

Job Description- Collecting Tax from small/Medium & Large Scale Companies.

03/03/2007 – OPSON CONSULTANTS

24 South Street, Centurion, South Africa

International P.R.O

Job Description- Public Relations/Representing The Company

01/09/2008- 30/11/2008 Multi Choice Nigeria Ltd

Plot 1381, Tiamiyu Savage, Victoria Island Lagos

Customer Care/ Call Center Agent

Job Description- Handling and Solving Customer Complaints

01/03/2009- 24/06/2009 ZAIN ABEBE

Customer Care/ Call Center Agent

Job Description- Handling and Solving All Customer Complaints Based on Average Talk Time.

26/06/2009- TILL DATE – ARIK AIR NIG LTD.

Arik Air Aviation Center, Muritala Mohammed Domestic Airport, Ikeja Lagos.

CABIN CREW

Job Description- On Board Local and International Flights for Passenger Safety and Comfort.

Research work

A final Year Project Work carried out under the supervision of the Department of Philosophy, University Of Lagos, Nigeria. On the topic “Impact Of The Declaration Of Human Rights On world Political Process”.

Extra-curricular activities

Working out, Charity work and P.R.O Debating Society-Model College Meiran, 1994-1999.

Hobbies

Reading, Travelling & exploiting new possibilities in any area I find myself.

Referees

Will be available on request

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