Sue A. Lightle, CPS

*** ******* *****

Noblesville, Indiana 46062

317-***-****

Computer Skills

• Word Processing – Word

• Spreadsheets – Excel

• Data Entry – Avectra; Filemaker; CRM, CRIS, MAS90, GMRS, Key, Paradox, ACT!

• Desktop Publishing – Publisher

• Presentations – PowerPoint

• E-Mail – Outlook

• Browsers – IE; Firefox, Google Chrome

• Other – Acrobat, PowerWay (QS certification documents software) Relevant Professional Office Experience

American Academy of Osteopathy – Indianapolis, Indiana Membership Coordinator – 2009-2017 (Former Certification Coordinator 2009-2010)

• Recruit new members via Component Societies; Colleges of Osteopathic Medicine, Directors of Medical Education, Residency Program Directors, State Osteopathic Associations, etc.

• Prepare meeting agenda; record, write and distribute minutes of the membership committee meetings.

• Record information changes in database of members (over 7000); send new membership packages; post dues in database; prepare and send invoices; record dues payments in database.

• Marketing of Golden Ram fundraising program and all educational courses.

• Receptionist – field all calls, answer questions; route to the proper person; open and distribute mail; process outgoing mail/parcels

• Proofreading all outgoing documents (newsletters, brochures, journals, etc.) Certification Coordinator/Administrative Assistant to the Executive Director – 1993-1996 and 2009-2010

• Coordinated paperwork and testing procedure required for board certification by doctors in the osteopathic field.

• Maintained meeting minutes, reports, files, correspondence for testing board, 2 governing boards, 16 committees and 4 task forces.

• Typed, copied and distributed agenda and related documents for meetings of the above groups.

• Created layout of various educational pamphlets/brochures; proofread all publications (weekly/monthly newsletters, directory, yearbook, etc.).

Defender Direct – Indianapolis, Indiana

Inventory and Purchasing Clerk – 2008 to 2009

• Assisted Purchasing/Inventory Manager with daily functions to keep 127 branches running smoothly with sufficient equipment.

• Entered purchase order and inventory into Great Plains database and onto Excel spreadsheet.

• Adjusted orders based on increased sales and number of technicians; sent purchase orders to vendor via email.

• Created pdf files of purchase orders for electronic filing records; matched batched invoice entries with merchandise received.

• Tracked purchase orders and confirmed delivery via vendor and shipper websites.

• Assisted branch managers with “problems” on shortages and overages; contacted vendor and carrier to correct problem. GHAFARI Associates, L.L.C. – Indianapolis, Indiana Administrative Assistant/Office Manager – 2003 to 2008

• Supported two mechanical engineers, two structural engineers, one electrical engineer and two CAD persons.

• Typed, proofread and distributed proposal letters, correspondence, project information sheets, and expense reports; produced and proofread specifications for all disciplines in the local office, per engineers’ edits (word processing and spreadsheets).

• Answered phones (10 lines); greeted visitors; ordered office supplies; updated product library and contact information in database.

• Entered project data into CRM/Vision and Access; produced daily, weekly and monthly reports for local office and headquarters.

• Kept calendars, made travel arrangements, and scheduled meetings for staff members.

• Processed all incoming and outgoing mail, including purchase orders for new projects.

• Researched the Internet for upcoming development projects in Indiana and Ohio; sent marketing letters and packets to Economic Development Commissions and companies considering relocation, expansion and renovation.

• Assisted with special projects as required.

Education

• IU-Kokomo – Business Management Courses (GPA 4.0)

• Kokomo High School – Top 3% of Class – (3.8 GPA) - Majors: German, Math, Composition School/Work-Related Honors/Activities

• National Junior/Senior Honor Societies; German Club Vice President/President; Prom Decorations Co-Chair; Band

• Employee of the Month at Noble Roman’s Pizza; Employee of the Year at Good Vibrations Mobile Music

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