JENNIFER TABB-ROBINSON

**** ***** ****** ** ************, PA 19142 267-***-**** ac0akp@r.postjobfree.com

PROFESSIONAL PROFILE

Customer service oriented professional, able to provide administrative support and function as the primary interface between the patient and the provider. Facilitates the efficient flow of patients, while remaining focused on managing priorities and ensuring patient confidentiality.

Academic Honors Recognition / Honor Roll.

Adapts to change while maintaining attention to detail and organization.

KEY QUALIFICATIONS

Medical Administrative Assistant Medical Terminology Patient Processing Patient Registration

Medical Billing Medical Records Management Release of Information Introduction to ICD-10-CM Coding

HIPAA Compliance Anatomy & Physiology

Electronic Health Records EHR / EMR Greenway Computer Information Systems

Medical Transcription Office Accounting MS Office / MS Word

Medical Laws & Ethics Path Physiology for Medical Office Principles of Management

CERTIFICATION

Pursuing Certified Medical Administrative Assistant (CMAA)

EDUCATION

Ultimate Medical Academy Medical Administrative Assistant, 2016

Comprehensive training included:

Schedule and confirm appointments in assisted living facilities, doctor offices, healthcare clinics, hospitals, and organizations that offer medical records services.

Prepare patients for examination and treatment.

Obtain insurance authorizations for procedures, gather medical histories, and collect payments.

PROFESSIONAL EXPERIENCE

Hands from the Heart Home Healthcare Bala Cynwyd, PA 2015 – Present

Home Health Aide

Assist with activities of daily living – personal hygiene, feeding, and ambulation.

Prepare meals, handle light housekeeping, and assist with errands.

ShopRite Philadelphia, PA 2013 – 2015

Lord & Taylor King of Prussia, PA 2012 – 2012

Cashier / Customer Service

Acted as direct point of contact for customer service.

Processed transactions using point of sale computer system.

Worked as part of a team and interacted with diverse customers and staff members.

Liberty Resources Philadelphia, PA 2009 – 2011

Office Assistant

Provided administrative support including data entry, answering calls, and filing.

Assisted patrons of Liberty Resources with paperwork, job searches, and classroom activities.

Private Duty Care Philadelphia, PA 2008 – 2011

Home Health Aide

Provided personal care and companionship.

Assisted with patient dependency needs such as nutrition, hygiene, safety, and psychological comfort.

Mimi’s Daycare / Childcare Provider Philadelphia, PA 2005 – 2008

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