Won Kim
Insurance Underwriter / Risk Management / Insurance Professional
**** *. ***** **., *******, CA 92807 Cell: 714-***-**** E-mail: ******@*****.*** 1
Summary
• Expert knowledge of carrier and agency personal and commercial insurance (auto, home, business,
• property, liability, health, life)
• Seasoned Underwriter skilled in underwriting insurance policies, account management and business relationship development.
• Entrepreneurial Farmers Insurance agency owner/producer with a service first approach and a history of surpassing customer and employer expectations.
• Leverage consultative-sales strengths to identify opportunities, nurture relationships and close deals.
• Dedicated underwriter with a reputation for consummate professionalism and exemplary ethics.
• Remain current on the latest trends in the industry, comprehensive knowledge of financial and insurance products, services and best operating procedures.
• Passionate leader, skilled at building top-performing teams focused on impeccable service delivery and accountability.
Pacific Specialty Insurance Company Underwriter III Anaheim, CA September 2016 – May 2017 Senior Level Personal Lines Underwriter III
Ensured a profitable book of business by appropriately evaluating the acceptability of risks within delegated authority levels.
§ Personal lines all property risks; homeowner property, floaters, liability, umbrella and CAT, interacted and dealt directly with both in-house agency force and numerous outside independent agents throughout the state of California.
§ Utilized expertise in personal lines homeowner underwriting guidelines, performed risk assessments, developed and conducted insured negotiations with customers, in-house and outside sales representatives.
§ underwrite new incoming business applications, order and examine various reports (including Clue, ISOnet, etc.), inspections, loss runs, and any other required reporting to determine risk and appropriate rate
§ Process renewals and policy change requests
§ Executed financial management of books of business focused on attaining growth, developed recommendations related to market competition, products and pricing
§ Conducted and participated in department meetings to review underwriting data analysis and procedures
§ Developed and utilized standard operating procedures to implement new training programs
§ Daily participation in problem solving activities to define problems, assess root causes, design, test and implement solutions, sustain and continuously improve to eliminate problems. Won Kim Agency Farmers Insurance Los Angeles, CA March 2011 – September 2016 Insurance Agency Owner / Risk Assessment Expert
Developed and implemented sales plans and managed all phases of the sales cycle from prospecting to close, follow-up support and customer service. Represented a full line of commercial and personal property, casualty, life, health insurance and financial products. Hired, trained and supervised sales support staff, created a rewarding and productive work environment.
§ Train, mentor and manage agency staff, ensure thorough understanding of duties and achievement of premium and profitability goals.
§ Ensure workflow are managed and completed in a timely and accurate manner, in all applicable company systems and operations
Won Kim
Insurance Underwriter / Risk Management / Insurance Professional 6093 E. Prado St., Anaheim, CA 92807 Cell: 714-***-**** E-mail: ******@*****.*** 2
§ Served as a trusted advisor to businesses and individuals, blended sales, marketing and analytical skills to identify business opportunities and potential risk associated with coverage requests
§ Establish, maintain and grows strategic relationships with policy holders, business owners, agents and brokers; participate in promotional activities.
§ Provide timely input necessary for the research, development and marketability of products and services; monitor and participate in claims adjustment, risk acceptability, pricing adequacy and classification accuracy of accounts to ensure profitable sales growth.
§ Sold and marketed products based upon Service and Value rather than Price
§ Drove a pace-setting 15% increase in annual revenue in 2011, outperforming “high-reach” sales targets in every quarter.
§ Increased referral business by 30% in 2013. Initiated an aggressive campaign of cold-calling, offering referral incentives and participating in networking events.
§ Earned multiple awards and received company recognition for exceptional job performance. Law Office of James A. Kim Los Angeles, CA 2009 – 2011 Legal Associate – General Practice, Civil Litigation
§ Interacted closely with in-house attorneys / Partners, managed legal documents (Discovery, Summons, Complaints, Subpoenas, etc.) for filings in various Federal/State Courts
§ Summarized deposition transcripts, prepared client correspondences, opened and closed files, performed conflicts checks, maintained contact and other client information
§ Performed AP & AR and resolved client disputes
CST Co, Inc. Los Angeles, CA 2006 - 2009
Account Manager-Nationally Recognized Collection Firm
§ Consultative sales to identify collection needs, advise on collection policies, procedures, and debt recovery service targeting account receivable departments/personnel, finance executive.
§ Book of business consisted of larger to nationally recognized Fortune 500 companies
§ Territory covered Los Angeles, Santa Barbara, Ventura County, and Las Vegas
§ Served as direct liaison between client and firm
§ Increased total sales revenue from $1 million in 2006 to $5 million in 2008
§ Conducted training sessions, presentations, trade shows, and seminars California State University of Fullerton B.S. Degree in Communications Designations: Property & Casualty (P&C) Licenses No.0H31848; Life Underwriting Training, Candidate for CPCU Designation
§ Recent Training: Long-term care, estate planning and retirement
§ Member: National Association of Insurance & Financial Advisors Active Volunteerism: LOVE LA, Homeless Shelters and Westlake LA Food Drive References: Available upon Request