Manager Office

CURRICULUM VITAE

Addivada Babu Rao

Email: ********.*******@*****.***

Mobile: +91-814*******

PAN No: BLSPB2641A

Date of Birth: 17-July-1993.

Career objective:

Looking forward to work in a conductive environment where I can enhance my capabilities, inculcate new skills and make use of my knowledge.

Academic Record :

Certification,

Institution

Board/ University

Year of passing

B.com Computers, Govt.Degree College, Tekkali Srikakulam

D.R. B. R. Ambedkar University Srikakulam

2014

Inter Mediate, Govt. JR College

Board Of Intermediate

2011

A.P.T.W.R (E.M BOYS)

Marikavalasa Visakhaptnam

Andhra Pradesh

Board Of Secondary Education

2009

Current Employment:

Company : Intel Technology India Pvt Ltd, Deputed by Avon Solutions & Logistics Pvt Ltd

Functional Area: Mail room & Helpdesk

Designation : Mail Room Executive

Period : 18, October 2016 to till date

Location : Bangalore (Devarabeesanahalli)

Roles & Responsibilities:-

Maintaining the in bond and out bond mails.

Ensure that all reports are send to Facility Manager & team daily.

Ensure that the external delivery executive goes on daily rounds and collects

Mails/couriers of employees pertaining to his location on a daily basis from the centrally located mailroom.

Carry out and supervises all courier-related work.

Coordination with the courier office and post office for dispatch of the Client’s documents on a regular basis.

Plan and oversee the scheduling of work of Mailroom Operations.

Report to the Facilities Manager.

Respond to emergency situations throughout the facility and help to coordinate

Previous employment experience:

Company : Infosys Ltd (SLN Enterprises)

Functional Area: BPO

Designation : Executive (telephone operator)

Period : 1.8years

Location : Bangalore (Electronic City)

Roles & Responsibilities:-

Obtains client information by answering telephone calls

Informs clients by explaining procedures; answering questions; providing information.

Maintains and improves quality results by adhering to standards and guidelines; recommending improved procedures

Tracking performances of the team members and suggesting areas of improvements, facilitating & imparting training and monitoring the improvements on a continuous basis.

Maintaining & ensuring stringent adherence to quality standards, identifying gaps and opportunities

Monitoring overall functioning of processes, identifying improvement areas and implementing

Handling on-boarding calls for enhancing the service delivery.

Computer Knowledge:

MS Word, MS Excel, Power Point, Outlook, Internet.

MS Office

Personal Strengths:

Learning new things

Self-Motivation

Flexible to adopt new environment

Positive Attitude

Personal Profile:

Father’s Name : A.pentayya

Date of Birth : 17 July 1993

Marital Status : Single

Nationality : Indian

Religion : Hindu

Languages known : Telugu, English, Kannada.

Hobbies : Listening Music, Browsing Internet, Watching TV etc.

Declaration:

I hereby declare that the above mentioned information is true and correct to the best of my knowledge.

Place: Bangalore Thanking You

Date: (A .Baburao)

Contact this candidate