Professional Experience Service
Resume:
Michael Linard Coates
Jersey City, New Jersey ***05
Phone: 201-***-****
********@*****.***
Dear Hiring Supervisor:
Please accept the enclosed resume in application to the available position recently posted in your organization. I’ve had the opportunity to work in similar positions, giving me a keen awareness of the commitment level required to succeed in this role. I am also detail-oriented and value a high work ethic; qualities I’ve noticed as a trademark of your organization’s goals. Upon closer review of the job description I find that I have many of the qualifications that are required. Combined with the discipline acquired from military service I hold several certifications in Corrections, Criminal Justice, and Security Operations. In addition, I have hands-on experience as an employee in a leadership position which would help in coordinating work flow easily for maximum efficiency. As outlined in my resume you will notice further examples of my professional experience where I’ve utilized my interpersonal skills, multi-tasking, and the ability to work independently or in highly effective teams. Incorporated within each job I have also used my education and training, enabling me to work in various environments with diverse populations. These examples show my drive and diligence to achieving high standards of excellence toward outlined objectives. I believe that my skill sets make me an excellent candidate and your further consideration for this position is greatly appreciated. Thank you for your time and I look forward to hearing from you about becoming a worthy addition to your team.
Sincerely,
Michael Coates
Enclosure: Resume
Michael Linard Coates
3 Liggons Lane, Jersey City, New Jersey 07305 Phone: 201-***-****
********@*****.***
EDUCATION & TRAINING
Hudson County Schools of Technology
PPG Pittsburg Paints Trade School
Certification: Commercial Painting – 2015
NJ Department of Corrections
Corrections Officer Training Academy
Certification: Senior Corrections Officer – 1989
Montclair State University
Certificate: Internal Affairs Investigations – 2002
State of New Jersey
NJ Law & Public Safety, Div. of Criminal Justice
Certificate: Interview & Interrogations – 2001
Certificate: Criminal Procedures – 2001
United States Army
Rank: Specialist IV
Honorable Discharge – 1987
AIT Certification: Food Service Specialist – 1984
COMMENDATIONS
State of New Jersey, Hudson County Department of Corrections – May 1997
Good Conduct Citation
Police Benevolent Association of Hudson County NJ, Local 109 – May 1997 & May 1996
Service Excellence
PROFESSIONAL EXPERIENCE
The Home Depot 09/2016-Current
Millwork Specialist
Supports Customers FIRST by providing Fast, thorough, and friendly service to customers.
Sells the whole project by suggesting related items and services to purchase that supplement a customer’s merchandise or project needs.
Knows store sales goals and sets personal goals to support store results.
Maintains showroom integrity and assist with minor rests, and cross merchandising as necessary.
Continental Airlines
Ramp Supervisor 03/2008 – 04/2014
Functioned as an airport supervisor for Chelsea Food Services, the premier food service specialists for Continental Airlines
Safely guided staff to and from aircraft, ensuring drivers & caterers maintained FDA compliance while servicing aircrafts
Assisted caterers when needed to ensure scheduling targets where kept, avoiding flight delays
Commercial Driver 06/2007 – 03/2008
Delivered staff and supplies to aircraft, maintaining strict deadlines and ensuring adherence to all safety procedures
Promoted to Ramp Supervisor within 9 months of being hired
Jersey City Public Schools
Supervisor/Security Officer 09/2003 – 06/2007
Functioned as part of a primary security team for the Jersey City Department of Education
Secured and patrolled school buildings, parking lots, and surrounding areas to ensure maximum safety for students and staff
Created incident reports and other documentation to keep accurate logs of activities
Managed a security team coordinating workflow as First Responders to fire, theft, vandalism, terrorism, and behavioral issues
S.O.S Security, Inc.
Site Manager 09/2002 – 05/2006
Led a team of 13+ Officers in a private security firm, coordinating workflow to ensure efficiency in operations
Secured facility, conducting digital & manual surveillance of area containing a 5-building 7-parking lot site with 300+ residents
Responded to resident complaints, provided troubleshooting of issues, and enforced disciplinary action of staff
Organized staff schedules, handled payroll, and conducted employment interviews and training of new hires
United States Marshall Service
Deputy Officer 01/1997 – 08/2002
Through the NJ Dept. of Corrections, functioned as a Deputy for the US Marshalls in the security of federal prisoners
Provided armed security & transport of prisoners to and from facilities & courts under the direction of the Dept. of Corrections
State of New Jersey – Department of Corrections
Senior Corrections Officer 08/1987 – 08/2002
Responsible for safety operations at a state prison facility containing 2800 inmates, providing armed security
Maintained required credentials with semi-annual training in: Firearms, CPR, State Penal Codes, Transport, & Sensitivity
Provided secure transport of inmates to court and other institutions and monitored prisoner intake & release from facility
Functioned as a certified investigator for the Internal Affairs Div. conducting urinalyses/drug tests & allegations toward officers
Supervised and trained staff in daily operations, organized schedules, and maintained accurate logs of all transactions
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