Manager Property
Resume:
Nacala Mitchell
Brooklyn, New York 11236
**************@*****.***
MULTI SITE PROPERTY MANAGER
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Summary of Qualifications
Real Estate and Housing expert with over 8 years experience implementing numerous real estate programs for residential and commercial dwellings. Motivator with strong interpersonal skills supervising multiple programs concerning real estate development and housing initiatives.
Key Competencies
Program Development § Cost Benefit Analysis § Residential & Commercial Leasing
Tax Credits § LIHTC § Property Management § Program Compliance
Accomplishments
Certified Property Manager & ARM § Certified Occupancy Specialist (COS®)
PROFESSIONAL EXPERIENCE
Multi Site Property Manager
related management companies – new york, ny
09/2012 – Present
As Property Manager, I provide oversight to multiple housing programs where I perform budget forecasting and monitor financial activities to ensure net operating income is achieved. Perform property and rent registration, conduct lease renewals for residential and commercial units. Orchestrate utility bill back for commercial spaces and supervise work conditions of elevators, sprinklers, and backflow test convertors. Oversee Section 8 and Low-Income Housing Tax Credit (LIHTC), and ensure that Section 504 of the Rehabilitation Act and Fair Housing laws are complied with. Execute move in/out evictions and manage residential and commercial spaces. Execute fiscal reports to owners.
Liaison for the New York City Housing Development Corporation. Recruit, hire and evaluate staff. Create job descriptions and work schedules. Manage weekly inspections of units and ensure safety and security for the development. Investigate and resolve resident’s complaints. Negotiate and administer contracts and remedy City code violations in adherence to annual apartment inspections concerning the REAC inspections. Maintain all operating and capital budgets. Provide guidance to other Assistant Managers, Leasing Consultants, Administrative Assistants, Site Superintendents, Maintenance Technicians, and Porters. Expert concerning Section 236, HUD, HFA, DHCR, HPD, and Section 8 voucher programs. Maintain external relationships with investment partners, stakeholders, and regulatory agencies. Execute marketing strategies to increase leasing in an effort to achieve 100% occupancy. Liaison for landlord/tenant disputes. Plan and develop all project improvement activities from project development to closeout.
Comply with applicable laws, codes, ordinance, and regulatory compliance in accordance with the U.S. Department of Housing and Urban Development (HUD).
Supervise 14 employees
Manage a program budget of over $7.7M
Instrumental in making over $5M for the organization
Received promotion to Multi Site Manager/Commercial Management
Property Manager
shinda management – brooklyn, ny
10/2009 – 09/2012
As Property Manager for Shinda Management, I was responsible for the supervision and leasing of residential and commercial properties. Managed daily operations and multiple personnel including Building Superintendents, Vendors, and Support Staff. Executed property repairs and eliminated property hazards. Facilitated and authorized invoicing requests for payments. Orchestrated construction renovation projects. Collected rent arrearages and initiated non-payment procedures in court. Initiated collection procedures, settlements, and attended court proceedings concerning non-payment of rent and evictions. Prepared fiscal reports, and performed income reviews and re-certifications. Prepared for annual CGI audits and responded to audit concerns and findings.
Managed residential and commercial properties
Passed all MOR and REAC reviews
Maintained internal and external relationships
EDUCATION
Bachelor of Science
_TRAINING
CPM Candidate – Certified Property Manager (2016)
Accredited Residential Manager (2015)
Certified Occupancy Specialist (COS®) (2013)
Assisted Housing Manager (2012)
Registered in Apartment Management (2011)
Notary Public – State of New York (2010)
SOFTWARE SKILLS
MS Word § MS Excel § MS PowerPoint § MS Access § MS Office Outlook § Yardi § Real Page § Onesite § Telnet Nexus Mainframe § ProComm § Tax Wise § MRI Property Management § JDE Edwards § Ultipro § Internet Research
_ AFFILIATIONS
Institute for Real Estate Management
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