Medical Assistant Customer Service

Objective

Seeking a professional career with strong customer service background to enhance my professional growth while contributing as a team member with high standards and dedication.

Skills

Organized with proven multi-tasking abilities

Time management with fast paced work ethic

Team contributor with problem solving and communication skills.

Data Entry

Type 45wpm

MS Office (Word, Excel, and Powerpoint)

Outgoing, friendly and approachable personality

Experience

Medical Assistant, Florida Medical Clinic

December 2015-April 2017

oOperated as a float for all of Florida Medical Clinic locations within a 60 miles radius to assist in unstaffed offices.

oHandled front office check in and check out duties including scheduling, answering phones, taking messages, answering patient questions, and overseeing insurances and payments.

oRoomed patients while reviewing medications, allergies and completing meaningful use.

oTrained to conduct treatments and testing in all specialties provided including cardiology, gastroenterology, podiatry, urology, neurology, dermatology, pulmonology.

In-Home Health Care Assistant, Senior Helper

February 2014-November 2015

oTraveled to 5 patients homes daily to assist in life-necessary activities

oProvided daily scheduled medications

oDocumented all care and wellbeing on patients at all times

oEnsured positive emotional and mental support

oServed meals and helped with housekeeping

Medical Assistant, Access Health Care

October 2013- August 2014

oAssisted in all in-office procedures conducted by multiple providers

oPerformed phlebotomy tasks and injections

oFocused on a patient care philosophy to provide as much services to avoid patient requiring a specialist or hospitalization

oHandled prior authorizations, verifying insurances, and managed patient’s charts

Medical Assistant, All Podiatry Group

May 2013- August 2013

oReviewed charts prior to and after exams to ensure accuracy for medical records and billing.

oHandled direct and indirect patient care tasks as needed.

oPerformed and processed X-Rays of the ankle and foot

oTraveled to two office locations to assist with front office and back office responsibilities as needed

Medical Assistant, Our Family Doctor Clinic

October 2012-May 2013

oCoordinated and managed patient care duties including pre-certifications, referrals, authorizations, prescriptions, check-in and check- out procedures and follow-up scheduling of patients

oProvided for pediatric, adolescent, adult, and geriatric patients.

oTook vital signs, symptoms, and chief complaints to prepare patients for exams

oAssisted physician with minor in-office procedures.

oConducted testing and treatments including throat cultures, urinalyses, EKGs, specimen collections, injections, phlebotomy and nebulizer treatments.

Education

Western Brown High School, Mt. Orab, OH, Diploma

GPA: 3.5

Ultimate Medical Academy, Tampa, FL

Graduated 2012

GPA 3.62-Academic Honors

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