Administrative Assistant Manager

Janet K. DeVeny-Edwards

*** ******* **** **** 405-***-****

Moore, OK 73160 ********@*****.***

QUALIFICATION HIGHLIGHTS

Highly motivated, efficient and reliable, people oriented, ethical administrative professional with over 30 years of experience in the field of supporting executives/managers with skills that include problem solving, key decision making, and possessing strong work and professional ethics. Proficient in Microsoft Office Software Certified Public Manager Certificate Strong Organizational Skills Versatile

Meeting/Conference Planner Self-Motivated/Strong Communication Skills PROFESSIONAL EXPERIENCE

ProCure Proton Therapy Center, OKC – Patient Services Concierge January 2015 - Present

Manage an effective, friendly and efficient functioning of the lobby/reception area. Provide care, guidance, and direction to patients and families as they check-in for appointments. Coordinate and arrange special events for patients as well as weekly graduation and lunches.

Monitor patient/family wait time

Receive new patients, scan insurance and IDs, make badge for patient use

Follow patients throughout the visit between all departments

Develop event flyers, luncheon information, etc. by using available software

Maintain/Coordinate drivers schedule

Coordinate patient/family needs for location of services

Maintain lobby area at a five star level

Oklahoma State Department of Health (OSDH) – Nursing Service Programs Manager May 1998 – Retired

Assist the Director and Clinical Director of Nursing Service to project manage, offer suggestions and provide direction/solutions to accomplish the goals/objectives of Nursing Service. Assist staff with procurement requests and checking for compliance with the Central Purchasing Act of Oklahoma. Arrange event/meeting planning and organizing which includes an annual conference as well as quarterly meetings. Provide supervision to other Administrative Assistants in nursing office. Perform a broad range of assignments with efficiency and accuracy.

Organize monthly meetings and plan staff assignments.

Initiate oral/written communication to the 18 District Nurse Managers across the state. These managers are responsible for nurses assigned in their districts in Oklahoma which covers approximately 450 nurses.

Oversee training and development of nurses

Maintain/oversee that all nursing operating and policy manuals are up to date

Participate in meetings to determine how to gather statistic information as well as provide direction on orientation for new nurses.

Coordinate with internal and external customers by developing the annual training calendar for the 450 nurses in the county health departments in Oklahoma. This calendar includes quarterly on-site meetings for the 18 District Nurse Managers. It also includes on-site training, procuring of meeting space, preparing and arranging the agenda, audiovisual and minute scribing.

Procure supplies for Nursing Service as well as 2 other services.

Initiate correspondence to internal and external customers.

Supervise employees

OSDH - Women Infant & Children (WIC) Service

Administrative Programs Officer Apr 1996 – May 1998 Assisted the department Chief and Budget Analyst to stay within the required budget amount for 25 contract WIC clinics. Maintained spreadsheets on budget expenditures and provided approval of invoices. Initiated correspondence and ensured contracts were in compliance for state and federal guidelines.

Maintained and monitored 25 WIC clinic contracts by checking invoices for accuracy, providing budget approval and checking for compliance of state and federal guidelines. Janet DeVeny-Edwards

Initiated correspondence for compliance.

Participated in clinic site reviews as well as tracking of clinic caseload/reporting.

Maintained and developed spreadsheets for reporting expenditures on each contract.

Initiated and evaluated contract bids through the state system for procuring services. Oklahoma Department of Environmental Quality (DEQ) - Support Services Executive Secretary Feb 1994 - Apr 1996

Managed the Support Services office along with the Director to accomplish the goals of the service department, which included Human Resources, IT and Financial Management. Assisted in the launching of DEQ as a new agency by providing all aspects of setting up the office as the first secretary in this division. Ensured employee needs and supplies were met.

Supported a department of 40 employees with 4 divisions through budget coordination, employee time management, travel arrangements and correspondence.

Prepared the Affirmative Action Plan as well as Policy and Procedures

Supervised/Mentored employees

Planned/Coordinated meetings as well as scribed minutes

Maintained the Directors’ calendar

OSDH - Nursing Service

Administrative Assistant Apr 1990 – Feb 1994

Effectively managed the Nursing Service office along with the department Chief which included maintenance of her calendar as well as the 15 District Nurse Managers (DNMs) from across the state in county health departments. Participated in quarterly meetings by scribing minutes and assisting with the agenda. Prepared and processed travel for the DNMs and ensured procurement needs were met. Prepared/Distributed Nursing Protocols to the 450 nurses in the county health departments. Assisted the Education Director with coordination of the annual nursing conference.

Supervised/Trained support staff

Procured/Tracked office supplies

Prepared speaker and hotel contracts for routing

Tracked/Monitored nursing statistics for 400 nurses in the county health departments

Prepared/Processed travel vouchers

Prepared and archived nursing protocols annually

Prepared employee evaluations as directed by the Chief

Assisted in coordination of a nursing conference and continuing education workshops PART-TIME EMPLOYMENT

Association of Public Health Nurses (APHN) Organization July 2008 - July 2014 Administrative Assistant

Effectively provide project management/administrative support to this national organization by working closely with the APHN Board, Executive Director and Communication Coordinator.

Distribute current information

Develop/format documents

Assist Board Treasurer with invoicing

Update website

Conference call set-up

Annual Conference Planning and Participation

Member Database

Participate in Committees – Board Calls, Membership, Conference Planning, Communications

Manage mail and incoming membership fees

EDUCATION

Certified Public Manager 2007

U.S. Grant High School – High School Diploma

Graduated May 1982

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