Customer Service Sales and technical support

Adonale Dandy

*** ** **** *** *** a***

Plantation Fl 33317

***************@*****.***

754-***-****

SKILLS

I have 3 years of customer service and sales experience. I am a natural leader.I volunteered for the community through the church. EXPERIENCE

IQOR- Nov. 2015 to Oct.2016

Handle customer inquiries and complaints.

Provide information about the products and services. Document and update customer records based on interactions. Develop and maintain a knowledge base of the evolving products and services.

TELEPERFORMANCE-Nov.2014 to July 2015

Troubleshoot and resolve product issues and concerns Assisted with bill payments

Making sales and doing upsell for products

Assisted with new hire training

EDUCATION

Broward College – 2010 to pending

Plantation high school – 2004 to 2007

AWARDS AND ACHEIVEMENTS

I was awards national sojourner award in high school. Awarded the position of 2nd lieutenant in JROTC.

REFERENCE

Shantoy Gunter - 954-***-****

Nicoleathia Wright - 954-***-****

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