Manager Customer Service
Resume:
Drucilla Brewer, **** Ashley Meadows Dr., Strawberry Plains, TN 37871
*********@****.***
Summary
Shipping and Logistics Supervisor 5+ yrs., successful in the day-to-day operations of Logistics and Shipping, communicate effectively with drivers, Brokers, customers and employees, knowledge of DOT rules and regulations and interstate/intrastate trucking, knowledge of LTL and backhauls and work well with brokers. Good customer service skills. Computer skills, Micro-Soft, Outlook, Work, Excel 1 & 2, Spreadsheets (40+ years’ experience)
HIGHLIGHTS of Experience:
Logistic/Shipping, and Receiving Supervisor Production scheduling
Knowledgeable in Quality Control Standards Personnel Manager
Hire/Coaching/Termination Compensation/Payroll
Personnel records and retention Inventory Control
AS/400 experience Data Entry
Knowledgeable in Word, Excel and other applications
Detailed oriented, and a multi-tasker
ACCOMPLISHMENTS:
5+ years Shipping/Logistics Supervisor
Planned, directed, coordinated and assigned manpower of 5 departments to efficiently meet production and shipping requirements, and maintain Kanban system.
5+ years as Master Production Scheduler
EXPERIENCE:
3/ 2017 - Current Crossmark
Retail Merchant – part time
12/ 2016 – 3/2017 Crossmark
Event Demo Specialist – part-time
4/2015 – 12/2016 Semi-Retired
5/2014 – 4/2015 Law Office of Camellia Saunders, Knoxville, Tennessee
Administrative Assistant
11/2011 – 5/2014 Wal-Mart, Knoxville, Tennessee
Department manager of 5 departments
6/2005 – 10/2011 Alterations Emporium, Anderson, Indiana
Owner/Operator of alterations and custom sewing.
Closed business/ moved to NC
5/2000 - 6/2006 General Motors, Indianapolis, Indiana
Press operator
Plant closed
5/1983 – 5/2000 Overhead Door Corporation, Hartford City, Indiana
Supervisor – shipping/logistics (7 years) 1993-2000
Master Production Scheduler (6 years) 1987-1993 Personnel Manager, Lodi, California (1 years) 1986-1987
Personnel Assistant Manager, Hartford City, Indiana (1- years) 1984/85
Data Entry, (1 year) 1983
Plant Closed 5/2000
EDUCATION:
Graduate of 1968 Eastbrook Schools, Marion, Indiana
References upon request
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