Core Skills and Competencies:
•Organized analytical thinker, integrating complex business processes
•Communications advocate between stakeholders, team, executives
•Data Warehouse, ETL, cube design and build SQL Server. SSIS, SSAS
•SharePoint portal implementation, Microsoft CRM customizations
SUMMARY OF QUALIFICATIONS/ACHIEVEMENTS
Data Steward and Implementer of Business Rules to protect and govern quality
SQL Server Developer (database, triggers, stored procedures, ETL), SSIS, SSRS
Working with node.js and creating skills for Amazon Alexa
Data Warehouse design and implementation for DB2 and SQL databases
Design and implement integrations between business applications using BizTalk
Familiar with web services, api calls, connectors, file imports, XML
Excellent at trouble shooting and performance tuning across multiple servers
Understanding of permissions, proxies, roles, server configurations
In depth experience installing, configuring, developing for MS SharePoint
CAREER Summary:
Dec 2016 – Present ESC, LLC Consultant
Business Intelligence Scoreboards: Data Access Layer SQL plus .net web app; performance tuning and creation of new scoreboard
Feb 2008 – Nov 2016 Sr. Manager, Applications, Spanx, Inc.
Design and implementation of core and complementary solutions for entire spectrum of Retail processes. Hiring, mentoring, and PM.
Technical Project Manager- Full rollout of Retail POS, SharePoint portal, MDM AirWatch, & Support Desk. Included vendor selection with RFP, Hardware selection for servers and store POS needs, business requirements gathering, software and reporting customizations, multiple integration points, and UAT.
Business Systems Analyst: Marketing profiling of demographics and patterns utilizing SQL data warehouse. Segmentation and Campaign Management, Exact Target and MS CRM.
BA/Developer: Microsoft CRM Call Center customizations and build out. Requirement definitions, integration development, workflows, and rollout.
Architect and build Web Content Management systems data control and feeds from customized CRM application to eBay and GSI, using Agile Framework
Architect and Project Manage development of 3 distinct Data Warehouse ETL’s and Cubes for Business Intelligence: Consumer, Customer, and Inventory. Created Flash Sales and Gross Margin reports. Implement and deploy Power BI & Dashboard, Tableau Server, MDS Requirements gathering, implementation of business rules, data cleansing, data aggregations, KPIs, dashboards, and reports.
Partner & System integrations ERP, Distribution, Manufacturing, Supply Chain, PLM, Planning, Financials, ADP
MS SharePoint implementation of Web and SQL Server for internal and external portals: document management, collaboration, support desk ticketing, knowledge bases repository, and process improvements workflow automation.
June 2005 – Dec 2007 Business Systems Analyst, After Hours Formalwear
Business Systems Analyst/Sr. Developer: Design and implementation of .Net / iSeries web services integration WebSphere Business Integration Server.
Business Analyst and developer for Logistics Order Tracking using MSMQ / MQ Series technology. This system served to springboard store compliance bonuses, personnel and route delivery schedules, and tightened inventory controls.
Technical consultant, SME, and developer for Balance Due project to deliver current balance due on all orders from any store, regardless of order placement and pickup location. Returns reduction of 30%, Revenue Gain 2M, Revenue Recognition at point of pickup, Resource Scheduling Benefit 1M
Software/Product Knowledge
MS SQL Server, Windows, IBM Midrange, NCR/Radiant POS, Web Services, Visual Studio, SSIS, SSRS, HTML, CSS, JS, TSQL
MS SharePoint, MS CRM, Salesforce, Dynamics, ADP, Web Service, Blue Cherry, Counter Point, WebSphere, BizTalk
Application Areas: Retail POS, E-Commerce, Sales and Marketing, Supply Chain, Customer Service, Order Entry, ERP, PLM, Planning and Forecasting, Distribution, Logistics, Manufacturing, Inventory, Financials, BI, Dashboards, Systems Integration to and from partner applications and services.
Education:
Information Technology, University of South Carolina
Greenville Technical College, Greenville, SC
PMI PMP Certified – December 2007 (current)
Scrum Master Certified – January 2017
MS SQL Server – MS SQL Developers Certification
System 38 and AS/400 Classes, IBM, Atlanta, GA
Volunteer:
2013 – present TAG, Board Chair Retail Tech
2016 TAG, Leadership Council Chair
2010 – present Duluth Fine Arts League