Customer Service Sales
Resume:
LaRonda George
Houston, Tx *****
****************@*****.***
EXPERIENCE
Walmart, N orthline Commons Mall - Inventory Control Specialist
- Answer and respond to customer inquiries, requirements and needs.
- Provide excellent service to customers.
- Receive and unload merchandise from trucks and ships.
- Verify documents and reports in accordance to the unloaded merchandise.
- Update sales reports on a periodic basis.
- Execute housekeeping duties.
- Perform and execute functions relating to merchandise preparation, staging and outbound shipments.
- Maintain stockroom in a systematic and orderly manner.
- Maintain and manage stockroom records, reports and inventories.
- Initiate and implement safety procedures and standards. 2020 Companies/NRG (Fortune 500), G reater Houston Area E nergy Sales Consultant
OCTOBER 2014 - JUNE 2015
- Locate customers with existing backup generation and develop agreements to acquire the generation assets.
- Leverage a network of external relationships and third party channels to identify qualified leads.
- Lead the process of developing proposals and closing deals, by working with cross functional teams to identify customer needs, recommend technical solutions and prepare financial proposals. Ensure buy-in from customer and obtain internal approvals for deals.
- Prepare financial models to support Reliability Service Agreement proposals
- Work with corporate legal department to craft and negotiate contract terms and conditions agreeable to both the customer and NRG.
- Maintain relationships and contact with existing customers to develop additional projects and services to meet their evolving and future needs. Macys, F riendswood R etail Specialist/ Sales Associate APRIL 2014 - SEPTEMBER 2014
- Assist customers in all aspects of service fulfillment by demonstrating proficient use of proprietary devices and applications; proactively create enhanced shopping experiences through the heightened use of tools, technology and collaboration
SKILLS
Strong Customer Service
Multitasking
Dependability
Organization
Marketing Sales
Retail Experience
Cash Handling
AWARDS
Top Sales Performer
Volunteer Marcie L. Keys
Activity Center
- Handle more difficult customer requests
- Develop extensive product knowledge by reading current vendor tags and pamphlets
- Be aware of back stock and fill as needed
- Be aware of current promotional events and sales
- Regular, dependable attendance and punctuality
The Childrens Place, F riendswood S ales Associate APRIL 2014 - MAY 2014 (TEMP)
- Aware of customer activity and responds with a sense of urgency, prioritizing assisting customers over other tasks
- Greets and acknowledges customers while providing the appropriate level of service
- Exercise sound judgment in effectively addressing customer concerns
- Demonstrate exceptional selling skills
- Provide fast, friendly and accurate service at the service desk while educating customers on the benefits of the PLACE Card
- Maintained appropriate stock levels and ensures that all sizes and styles are represented
- Follows Company standards of merchandise presentation, signage and display
- Embraces responsibility of assigned tasks
- Supports maintaining a clean, organized and efficient stockroom while adhering to TCP standards and safety requirements
- Performs daily housekeeping duties to TCP standard Popeyes, H ouston C ashier/ Crew Member
MAY 2013 - MARCH 2014
- Completing hot and cold food preparation assignment accurately, neatly, and in a timely fashion
- Following recipes accurately and maintaining food preparation processes such as marinating, seasoning, and grilling meats; dicing, cutting, and slicing vegetables
- Preparing food throughout the day as needed, anticipating and reacting to customer volume
- Maintaining appropriate portion control and consistently monitoring food levels on the line
- Maintaining proper food handling, safety, and sanitation standards while preparing food and great customer service.
- Providing a friendly, quality customer experience to each Popeyes guest
- Working toward understanding and articulating Food with Integrity Miscellaneous
- Consistently and accurately using prep sheets, Road Maps, cleanliness list, and station checklists
- Following sanitation standards including washing cookware and utensils throughout the day
- Cleaning equipment, as assigned, thoroughly and in a timely fashion.
- Have the ability to speak clearly and listen attentively to guests and other employees
- Have the ability to maintain a professional appearance at all times and display a positive and enthusiastic approach to all assignments
- Able to exhibit a cheerful and helpful attitude, and provided exceptional customer service.
- Able to adapt to changing customer volume levels with a sense of urgency
- Having the ability to demonstrate a complete understanding of the menu
- Able to follow instructions for recipes and sanitation guidelines
- Ability to be cross-trained in all areas of the kitchen and line EDUCATION
Cesar E. Chavez High, H ouston H igh School Diploma AUGUST 2010 - MAY 2014
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