TONYA K. MILLER
***** ******* **** ***** • Tampa, Florida 33612 • Cell 813-***-**** • *************@*****.***
MEDICAL ASSISTANT • LAB ASSISTANT • MEDICAL OFFICE SPECIALIST
Multi-disciplined medical professional, backed by medical industry experience and strong customer service. Stays calm and focused in stressful situations. Accustomed to working in multi-task environments.
Experienced working with diverse patient populations ranging from pediatrics to geriatrics.
Electronic Medical Records (EMR/EHR) – Practice Fusion and Care 360.
Knowledgeable in medical principals, procedures and billing.
SUMMARY OF QUALIFICATIONS
Patient Care • Allied Healthcare • EKG/ECG • Telemetry • Diagnostics • Vital Signs • Glucose • HGB • Triage
Medical Terminology • Pharmacology • Clinical/Laboratory Procedures
Specimen Collection and Handling • Urinalysis • Suture Removal • HIPAA Compliance • OSHA
Injections (IM, ID, SQ) • Wound Care • Phlebotomy/Venipuncture • Finger/Capillary Sticks
Front/Back Office • Computer Skills • Data Entry • Typing Skills
CERTIFICATIONS
HIV/AIDS/Blood Borne Pathogens (BBP) • CPR/BLS/AED • First Aid
National Clinical Medical Assistant Certification (CCMA) September 2016
Working towards National Phlebotomy Technician Certification (CPT)
PROFESSIONAL EXPERIENCE
All Medical/CareSync, Tampa, FL 2016 - Present
Medical Transcriber
Update member health condition and medications.
Locate the billing diagnosis code for the chronic care program.
Update patient records with the most recent dates of service from provider medical records.
Mindlance/LabCorp, Tampa, FL 2015 – 2015
Medical Lab Assistant
Handled data entry, prepared and maintained complete and accurate patient records.
Collect specimens and prepared them for shipping.
Performed all paperwork required to process and submit specimens; load and unload centrifuge.
Tampa Family Health Centers, Tampa, FL 2015 - 2015
Medical Assistant/Lab Assistant
Worked with Pediatrics, OB/GYN and Geriatrics.
Measured vital signs, measured head circumference specific to the age, assisted with special procedures to include observation of clients on nebulizer treatments and simple non-sterile dressings, EKG’s, urinalysis and other examination or treatments.
Obtained immunizations for administrations.
Assisted with specimen collection including packaging and preparation for transportation to laboratory, and performs simple medical laboratory procedures at the direction of the physician adhering to all safety and OSHA protocols.
Obtained the diagnostic report and included it in the medical record for review by provider.
Documented data into the electronic patient record via EMR software.
Convenient Medical and Health Services, Internal Medicine, Tampa, FL 2014 – 2014
Medical Assistant / Lab Assistant
Performed direct patient care and administrative duties; worked with adult and geriatric patients.
Ran urinalysis tests, and took and recorded vital signs and chief complaint.
Managed front office medical administrative functions, checked patients in and out, verified insurance coverage and called in prescriptions.
Updated clinical notes, demographics, and insurance information utilizing Care 360 EMR software.
Children’s Health Center, Temple Terrace, FL 2014 – 2014
Convenient Medical and Health Services, Internal Medicine, Tampa, FL 2013 – 2013
Medical Assistant / Lab Assistant Externship
Worked with pediatric, adolescent patients.
Took and recorded vital signs and medical history and administered injections.
Answered incoming calls, scheduled and confirmed appointments, pulled charts, handled patient check in and check out, verified insurance coverage, and called in prescriptions.
Utilized Care 360 EMR software to update patient account information.
ADDITIONAL WORK EXPERIENCE
Sally Beauty Supply, Tampa, FL – Consultant / Customer Service Associate 2013 – 2014
Federal State Inspector Services, Albany, GA – Inspector / Quality Control 2006 – 2010
EDUCATION
Ultimate Medical Academy, Tampa, FL – Health Science Associates Degree, Medical/Clinical Lab Assistant, 2015 (GPA 3.50)
Ultimate Medical Academy, Tampa, FL – Diploma, Medical/Clinical Lab Assistant, 2014 (GPA 3.29)
Moultrie Technical College, Tifton, GA – Medical Office Specialist/Office Technology, 2005
East Central Technical College, Fitzgerald, GA – Business Office Technology, 2003