TONYA K. MILLER

***** ******* **** ***** • Tampa, Florida 33612 • Cell 813-***-**** • ac04zt@r.postjobfree.com

MEDICAL ASSISTANT • LAB ASSISTANT • MEDICAL OFFICE SPECIALIST

Multi-disciplined medical professional, backed by medical industry experience and strong customer service. Stays calm and focused in stressful situations. Accustomed to working in multi-task environments.

Experienced working with diverse patient populations ranging from pediatrics to geriatrics.

Electronic Medical Records (EMR/EHR) – Practice Fusion and Care 360.

Knowledgeable in medical principals, procedures and billing.

SUMMARY OF QUALIFICATIONS

Patient Care • Allied Healthcare • EKG/ECG • Telemetry • Diagnostics • Vital Signs • Glucose • HGB • Triage

Medical Terminology • Pharmacology • Clinical/Laboratory Procedures

Specimen Collection and Handling • Urinalysis • Suture Removal • HIPAA Compliance • OSHA

Injections (IM, ID, SQ) • Wound Care • Phlebotomy/Venipuncture • Finger/Capillary Sticks

Front/Back Office • Computer Skills • Data Entry • Typing Skills

CERTIFICATIONS

HIV/AIDS/Blood Borne Pathogens (BBP) • CPR/BLS/AED • First Aid

National Clinical Medical Assistant Certification (CCMA) September 2016

Working towards National Phlebotomy Technician Certification (CPT)

PROFESSIONAL EXPERIENCE

All Medical/CareSync, Tampa, FL 2016 - Present

Medical Transcriber

Update member health condition and medications.

Locate the billing diagnosis code for the chronic care program.

Update patient records with the most recent dates of service from provider medical records.

Mindlance/LabCorp, Tampa, FL 2015 – 2015

Medical Lab Assistant

Handled data entry, prepared and maintained complete and accurate patient records.

Collect specimens and prepared them for shipping.

Performed all paperwork required to process and submit specimens; load and unload centrifuge.

Tampa Family Health Centers, Tampa, FL 2015 - 2015

Medical Assistant/Lab Assistant

Worked with Pediatrics, OB/GYN and Geriatrics.

Measured vital signs, measured head circumference specific to the age, assisted with special procedures to include observation of clients on nebulizer treatments and simple non-sterile dressings, EKG’s, urinalysis and other examination or treatments.

Obtained immunizations for administrations.

Assisted with specimen collection including packaging and preparation for transportation to laboratory, and performs simple medical laboratory procedures at the direction of the physician adhering to all safety and OSHA protocols.

Obtained the diagnostic report and included it in the medical record for review by provider.

Documented data into the electronic patient record via EMR software.

Convenient Medical and Health Services, Internal Medicine, Tampa, FL 2014 – 2014

Medical Assistant / Lab Assistant

Performed direct patient care and administrative duties; worked with adult and geriatric patients.

Ran urinalysis tests, and took and recorded vital signs and chief complaint.

Managed front office medical administrative functions, checked patients in and out, verified insurance coverage and called in prescriptions.

Updated clinical notes, demographics, and insurance information utilizing Care 360 EMR software.

Children’s Health Center, Temple Terrace, FL 2014 – 2014

Convenient Medical and Health Services, Internal Medicine, Tampa, FL 2013 – 2013

Medical Assistant / Lab Assistant Externship

Worked with pediatric, adolescent patients.

Took and recorded vital signs and medical history and administered injections.

Answered incoming calls, scheduled and confirmed appointments, pulled charts, handled patient check in and check out, verified insurance coverage, and called in prescriptions.

Utilized Care 360 EMR software to update patient account information.

ADDITIONAL WORK EXPERIENCE

Sally Beauty Supply, Tampa, FL – Consultant / Customer Service Associate 2013 – 2014

Federal State Inspector Services, Albany, GA – Inspector / Quality Control 2006 – 2010

EDUCATION

Ultimate Medical Academy, Tampa, FL – Health Science Associates Degree, Medical/Clinical Lab Assistant, 2015 (GPA 3.50)

Ultimate Medical Academy, Tampa, FL – Diploma, Medical/Clinical Lab Assistant, 2014 (GPA 3.29)

Moultrie Technical College, Tifton, GA – Medical Office Specialist/Office Technology, 2005

East Central Technical College, Fitzgerald, GA – Business Office Technology, 2003

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