Herdee S. Abuyo
**** *** ******** *********** ********, Manila • +63-932-******* • ***********@*****.***
PROFILE
Effectively manage testing team and testing processes to efficiently deliver products and services which meet customer expectations
Meet customer expectations by improving quality of software through practical, efficient and cost-effective process improvement methods around software quality
Plan and execute successful software testing through a mix of proven testing methodologies and rapid software testing techniques.
PROFESSIONAL EXPERIENCE
Carlson Wagonlit Travel, 31F Zuellig Building, Makati Avenue cor Paseo de Roxas, Makati City
April 2017 – present
Systems Analyst
Examine and evaluate current systems
Conduct requirements analysis and prepare specific proposals for modified or replacement systems
Develops solution by preparing and evaluating alternative workflow solutions
Validates results by testing program
Work closely with the team, developers, testers and a variety of end users to ensure technical compatibility and user satisfaction
Participate in daily scrum meeting, sprint planning, N-2, capacity planning, refinement, retrospective and demo.
Tools: Global Distribution System (Sabre, Galileo, Apollo, Amadeus), Citrix viewer, Splunk, Rally, SQL
Isobar Philippines, 7F United Life Building, Arnaiz Avenue, Makati City
June 2014 – present
QA Analyst- QA Team Lead
Participate in project planning, testing efforts estimations, and various cross functional status
Planning and reviewing the Test cases for Functionality, Security, Performance, Database and User Acceptance
Remained hands on with the projects, identifying and filing all issues in a clear and concise manner.
Reported on test group activities to Project Managers, Development Managers and Product Owners, (Test Execution, Defect Reports)
Conducted several brainstorming sessions with product managers, developers, and QAs to understand the scope of each feature, impact areas and technical complications that need to be considered while writing test cases.
Manage the testing team by delegate tasks to the team and tracking the same
Coordinated resource allocations, created work assignments for team, maintained timelines / milestones, and ensured compliance with quality standards.
Provided weekly updates on the testing activities to the Project Manager to help track the testing activities.
Clients: P&G, New Worl Hotel, FWD, OCBC, Mondelez Phils and Internationa, BPI, Promise HK
Products: P&G products (SK-II, H&S, Swisse, Herbal Essences, Angelica, Ariel, Clairol, Febreeze, Joy, Pantene, Wella ) Cadburry, Oreo, CheeeseAnything, MoguMogu, ALFM
Tools: JIRA, Confluence, Redmine, Snagit, SQL
Oberthur Technologies, 25F Petron Mega Plaza Building Sen. Gil Puyat Ave, Makati City
June 2013 – May 2014
Sr. QA
Participate in the validation and qualification of mobile solution products.
Understand and analyze requirements and be able to translate them to complete and clear test cases and/or test scripts
Provide accurate estimates of his/her tasks and the entire project
Work with development and other software test team members to evaluate solution functionality while recommending improvements.
Test software conforming to established process and standards to ensure agreed business requirements and designs are met.
Write, update and execute test cases during system test and regression test.
Identify and document software defects during testing.
Tools: SOAP, SQL/ Oracle, JIRA, Confluence, Microsoft Office
Credit and Risk Systems Asia Pacific, 18F Robinsons Summit Center, Ayala Ave, Makati City
April 2009 – May 2013
QA Engineer
Evaluates project documents and reviews functional requirements
Develops, maintains and enhances detailed test cases including pre-requisites, data setup, test scenarios, execution steps and expected results
Executes test cases for various types of testing including functional, regression and performance
Logs, tracks and documents defects found
Assists development and operations teams in reproducing defects found, production issues and customer complaints
Participates in project post mortem meetings and recommends corrective actions to resolve existing issues
Reviews and assesses current test processes and actively engages in rolling out new improvements for the team
Conducts regular knowledge transfer sessions with the team and mentors team members on methodologies and other testing techniques
Clients: Barclays, RBS, GlobalPay
Products: RiskNet Acquirer, RiskNet Issuer
Tools: RiskNet applications, SQL, JIRA, Confluence, Microsoft Office
SPi Global SPi Bldg., Pascor Drive, Parañaque City 1700
June 2007 – March 2009
Software Engineer/ Developer
Enhance existing systems by analyzing business objectives, preparing an action plan and identifying areas for modification and improvement
Maintain existing software systems by identifying and correcting software defects
Investigate and develop skills in new technologies
Consult closely with management and occasionally agency staff related to projects and tasks
Work closely with Project Managers and other members of the Development Team to both develop detailed specification documents with clear project deliverables and timelines, and to ensure timely completion of deliverables
Participate in weekly meetings with the IT network team to discuss progress and issues to be resolved, and report progress on a weekly basis
Develop existing programs by analyzing and identifying areas for modification
GENERAL MARKUP EDIT Program Summary: The general markup program validates xml files with the use of an excel file as reference for validation. The excel file can be modified to cater to each projects requirements. It checks the validity of data contained in its tag as per project instructions. The program also records the statistics of the file and the edit report generated for tracking and monitoring of each user.
Involvement: Analyzed and designed the program logic with the help of a point person in each department that will be using the system. Summarized and gathered their entire specific requirement to come up with a general requirement that will be beneficial to all parties involved.
Tools Used: VB.Net / VB 6, MySQL
TAGGING UTILITY Program Summary: This program is used to tag raw rtf/doc html files and other text files. Tagging is controlled by a table wherein the start and end tags, the attributes are defined. The program also controls unnecessary deletion or addition of data in file. A statistic of the changes in file is also provided.
Involvement: Analyzed the improvement of the tagging utility program. Enhancements added are the control in the addition or deletion of data. The improvements in the statistics and the definition of the start and end tags.
Tools Used: VB.Net/ VB 6
JOBNAME CONTROLLER Program Summary: Created a main Program that will control production programs that will be granted access to a user that logs in. The program will also automatically update the programs that is installed in local drives with that in the server by checking the database if the server program is more recent. The program will automatically assign to a user a particular jobname to be processed based on date of delivery without allowing the user to select their preferred file to do.
Involvement - Analyzed and create database and the entire process. Created/updated some modules
Tools Used: VB.Net, MySQL
EDUCATION
Adamson University, San Marcelino, Manila
BS Computer Engineering
2002 - 2007
REFERENCES
Available upon request