Customer Service Human Resource

Roderick N. Whipple Jr.

*******@****.*** . Tel: 901-***-**** Alt: 901-***-****

Work Experience

Operator 1

(Nov-2010 – Feb 2014)

Ozburn- Hessey Logistics, 5510 East Holmes Rd

Read production schedule or determined items that needed to

be moved, gathered or distributed

Sorted and placed materials or items on racks according to predetermined

sequence such as size, shape, type,or product code

Assembled customer orders from stock to packing station or shipping department according to customer pick sheet and RF Scanner Gun

Loaded/Unloaded products and staging them using a forklift

Recorded amounts of materials or items received or distributed

Participated in project reworks if needed

Performed pick duties as needed

On-Site Supervisor

(Mar-2014 - Feb-2017)

Central Defense Staffing, 6084 Appletree Dr Suite 8

Assessed and managed safety hazards in the workplace

Entered all employees time via Excel spreadsheet

Communicated daily with OPS Manager, Team Leads and other Manangers

Provided customer service to and for the client

Monitored and addressed personal issues with employees

Provided pre-assignment placement for all temporary employees that were hired

Monitored employees attendance and production daily

Provided management reports daily

Supervised 102 employees

HR Assistant

(Mar-2014-Feb-2017)

Central Defense Staffing, 6084 Appletree Dr Suite 8

Answered employee questions

Created and distributed documents

Provided customer service to organization employees

Maintained computer system by updating and entering data

Set appointments and arranged meetings

Gathered reports and spreadsheets and prepared spreadsheets

Maintained current HR files and databases

Qualifications

3 years’ experience in a supervising, human resource, and administrative setting

Proficient in Microsoft Word, Excel, PowerPoint, Outlook and Spreadsheet

4 years warehouse experience in shipping/receiving, distribution and logistics

Excellent customer service skills

Ability to arrange things in certain order (e.g., alphabetically, numerically)

Strong written and verbal communication skills

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