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Customer Service Human Resources

Location:
Portsmouth, VA
Posted:
June 30, 2017

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Resume:

Kayla Le’cole Davis

**** ***** ****** ******** *****, VA 757-***-**** ac025a@r.postjobfree.com

Value Statement

To obtain an Administrative position where customer care, bookkeeping, secretarial and general office skills will be fully utilized to contribute to office efficiency and productivity.

PROFESSOINAL EXPERIENCE

Medical Human Resources Assistant – Caring For You Home Care Services, Norfolk, VA

January 2015 – Present

Conducts background checks on candidates by obtaining information from law enforcement officials, previous employers and references. Review human resource paperwork for accuracy and completeness by verifying, collecting and correcting additional data. Provide administrative supports to human resources manager with new hire orientations and monthly departmental meetings. Organize the department in accordance with administrative guidelines in order to provide specified nursing services to meet the legal and medical staff guidelines. Complete and manage all case scheduling for CNA’s and LPN’s. Verify insurance for all active or potential clients. Created and manage a database for employee professional development and licensure renewal credentials. Constant interaction with patients and staff daily providing guidance and support.

Administrative Assistant - Bryant & Stratton College, Virginia Beach, VA

February 2014 – January 2015

Organized and maintained student records and files, enter data, sort & deliver mail and answer phones

Greet and direct students, guest and faculty

Provided clerical support for Director of Admissions

Customer Service Clerk/Cashier – Albano Cleaners, Virginia Beach, VA

November 2011 – June 2013

Opened and closed retail store, according to company guidelines

Daily reconciliation of invoices that included banking

Received and tagged clothing for cleaning

Performed inventory

EDUCATION

Associate of Applied Science: Medical Administration, December 2014

Bryant & Stratton College, Virginia Beach, VA

High School Diploma: General and Business Technology Studies, June 2003

Landstown High School, Virginia Beach, VA

HIPPA Certified: December 2014

Award: Earned Perfect Attendance, December 2014

Bryant & Stratton College, Virginia Beach, VA

Related Coursework

• Health Insurance

• College English

• College Math/Algebra

• Billing and Coding

• Medical Terminology

• Anatomy and Physiology

• Computer Software Proficiency

• Interpersonal and Organizatonal Skills

• Law and Ethics

• Medical Office Systems/Electronic Records

REFERENCES

Both personal and professional references are available upon request.



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