JOANN BRITT

PO BOX ***

EMMITSBURG MD *****

240-***-****

OBJECTIVE

To obtain a career professional position in the Administrative Field.

EXPERIENCE

United States Postal Service Emmitsburg MD

10/2004 Present 40+hrs/wk

Emmitsburg Post Office

Provided Superior customer service providing clear and concise

Description of detailed service, record keeping, documentation,

Money handling, opening and closing as well as vault duties.

Additionally, provided Post Master Relief, to Rocky Ridge Post Office,

And performed Post Master duties as Officer in Charge of the New Midway

Post Office.

Medical Billing Specialist Emmitsburg MD

06/2004 05/2005 40hrs/wk

Osteopathic Primary Care Center Dr. Bonita Portier

Coding, Hospital, Home Visits, Nursing home visits, maintaining system

Updates, Customer Service, Billing, auto and worker compensation claims,

Insurance follow up of denials and rejected claims.

Administrative Assistant

07/2004 10/2005 40hrs/wk

Home Paramount Pest Control Frederick MD

Worked with home inspectors, scheduling, filing, typing, filling in, mailing notification cards in a timely

fashion. Excellent customer service; answering

Phones, scheduling appointments.

Medical Billing Specialist /Data Entry

03/2001 11/2002 40hrs /wk

Orthopedic Associates of Frederick MMI Frederick MD

Extensive detailed data entry, Worked with computer vendor to set up a new

billing computer program system. Verified and entered new and current

patient information in the billing program system. Verified and entered new and current insurance

information in the billing program system. As well as demographic information. Communicated with

patients and insurance companies to insure all claims were billed correctly and in a timely fashion.

Mental Health Specialist

2001 2003 40hr/wk

Morning star Inc; Tarentum PA

Provided direct support to individuals residing in a community living arrangement with diagnosis of mental

illness. Managed daily medication and management and administration. Observation, analysis and

documentation. Responsible for behavior modification planning and goal setting as well as monitoring

plan progress.

Medical Billing & Claims Examination Specialist / Customer Service

07/2001 12/2001 40hr/wk

U.P.M.C. University of Pittsburgh Medical Center; Pittsburgh PA/Carol Harris Agency New Kensington PA

Responsible for Primary, Secondary, and Third Party Billing including but not limited to collections and

corrections of accounts when necessary. Obtaining verification from physicians to collaborate billing.

CPT and ICD (Diagnosis and Procedure) Coding. Responsible for greeting and correcting customer

requests and concerns as well as questions. Maintained a clean, organized and comfortable

environment for customer comfort ability.

EDUCATION

09/2000 07/2001 CAREER TRAINING ACADEMY NEW KENSINGTON PA

Certification in Medical Billing and Insurance Examinations including but not

Limited to Primary Secondary and Third Party Billing, Coding, and Terminology.

2002 Pennsylvania State University; New Kensington PA

Diploma in American Sign Language I

Skills and Achievements

Academic Excellence and Presidents List at Career Training Academy

Computer skills including data entry; Microsoft Word and Excel

Knowledge of Medical Terminology and Coding.

108 hour externship completed for on the job training.

Exceptionally Focused and Detail Oriented

Ability to Learn Quickly

Attentive Listener

Dedicated And Mission Oriented

Trustworthy and Dependable

Strong Professional Integrity; As well as Work Ethics

Exceptional Written and Oral Communications Skills

People Oriented

Positive Achieving Attitude

Efficient at Managing Task Assignments and Time

Professional references Available upon Request.

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