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Human Resources Employee Relations

Location:
North Salt Lake, UT
Posted:
June 27, 2017

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Resume:

Crystal Rummel, SPHR, GPHR, SHRM-SCP

*** ***** *** ****

North Salt Lake, UT 84054

(C): 972-***-****

ac01e2@r.postjobfree.com

Human Resources Executive with extensive experience in building valued Human Resources business partnerships. Specialization includes talent acquisition and retention, conflict resolution, compensation, benefits, training and development, employee relations, change management, organizational development, performance management, and process improvement strategies for operational efficiency. The combination of my Human Resources experience and overall business acumen has led to achieving success in improving bottom line results.

EXPERIENCE

Utah Animal Adoption Center, Utah November 2016- to present

UAAC- is a non-euthanizing animal shelter.

Board of Directors Member/Human Resources Consultant Volunteer: Responsible for leadership for the Human Resources function at the shelter. Primary areas of focus are organizational structure, job descriptions, employee relations, performance management, intern recruitment program and compliance. Responsible for fundraising programs and assisting with volunteer program.

CTDI-West Chester, Pennsylvania March 2016-November 2016

Full-service, global engineering, repair and Logistics Company.

Director Human Resources: Responsible for providing executive leadership and oversight for the Human Resources department. Primary areas of focus were talent acquisition, employee relations, performance management, compliance, benefits, compensation, policy design, and training and development. Responsible for 20 sites located in the United States. Supervised 15 staff members and reported directly to the President.

Facilitated the RFP review of the benefits program which resulted in potential savings of $1.5 million.

Implemented a dependent audit program with potential savings of over $1 million.

Facilitated an FLSA audit to ensure CTDI was in compliance with employment categories.

Decreased overtime pay by ensuring CTDI was paying overtime and training leaders in FLSA compliance. This equated to savings of over $500,000 annually.

Developed staffing strategies and implemented programs to identify talent within and outside of the organization for positions at every level.

Facilitated training for US and International locations on Social Responsibility, Ethics, and Harassment.

Updated employee handbook for compliance and facilitated the communication of the handbook for US and international locations.

Reason for leaving organization- permanently relocated to Salt Lake City, Utah due to husband’s career advancement.

Air Liquide – Dallas, Texas January 2015-December 2015

Provides industrial gases and related services to a variety of customers.

Human Resources Business Partner: Responsible for aligning business objectives with employees and management in designated business units. Served as a consultant to management on human resources-related issues to include talent acquisition, employee relations, compliance, performance management, benefits, compensation, and training and development. Acted as an employee champion and change agent. Provided guidance and input on business unit restructuring, workforce planning and succession planning. Responsible for 15 sites located in the United States.

Facilitated monthly meetings with senior leadership team to ensure our succession planning remained focused on the skills to move the organization forward.

Conducted over sixty meetings per quarter with employees and managers to guarantee our employees were engaged and understood the career pathing program.

Managed the high potential program within Air Liquide Electronics Division that consisted of adding 20 employees per year to the program.

Facilitated and managed the employee engagement and employee recognition program.

Developed and implemented the On-boarding process & candidate experience for the Electronics Division.

Led in consolidating operational functions in California to one centralized location. This consolidation led to cost savings in excess of $500,000 and has maximized revenue generating opportunities due to enhanced speed & consistent delivery.

Reason for leaving organization- relocated to Philadelphia, Pennsylvania due to husband’s career path advancement.

M2 Services Corporation – McKinney, Texas December 2011-July 2014

Government contractor that is a leader in aviation and vehicle heavy maintenance.

Human Resources Director- Performed Human Resources related duties and acted in an advisory capacity to management in all personnel related matters. Carried out responsibilities in areas of employee relations, training, employment, benefits, HRIS, labor relations, affirmative action, compensation and employment equity programs. Managed and developed the implementation of Human Resources department goals, objectives, policies and priorities. Managed government contract acquisitions and implementations. Managed recruiting and on-boarding process to maximize efficiency and to eliminate potential discriminatory and negligent hiring practices. Conducted wage surveys within labor markets to determine competitive wage rates. Ensured compliance with Service Contract Administration laws. Reported directly to the President and supervised 8 direct reports.

Built human resources department from ground up to include hiring human resources staff members, implementing HRMS system, developing employee handbook, automating benefit enrollment, and adding a talent applicant tracking system.

Designed variable compensation structures for all eligible roles in the organization. This initiative more closely aligned the variable incentive compensation with organizational growth strategies.

Implemented and maintained the Affirmative Action Plan.

Facilitated union negotiations with the International Association of Machinists.

Managed the acquisition of 5 government contracts in 3 years to include acquiring over 700 employees.

Reason for leaving organization- Due to defense cut backs the organization downsized and position eliminated.

Furmanite Worldwide Incorporated- Richardson, Texas April 2011- November 2011

Provides industrial repair and maintenance services.

Human Resources Manager- Provided executive level expertise in the areas of talent acquisition, performance management, employee relations, training and development, legal compliance, compensation, and benefits. Ensured that the execution of all Human Resources strategies aligned with organizational goals. Provided direction, counseling and hands-on support to regional and district management personnel on Human Resources specific issues/problems such as employee relations, EEOC/legal, harassment, disciplinary counseling, and human resources compliance. Supervised 2 staff members.

Implemented performance management program that aligned with the organizational strategy known as the Orange code. This consisted of aligning the behaviors of our employees to include : Integrity and ethical conduct, Customer responsiveness, Perfect service and products, Global teamwork and collaboration, Leadership, Innovation and differentiation, Continuous improvement and growth, Urgency, passion and commitment, Professional and positive, and Safety above all else.

Designed and facilitated leadership development training series which included virtual classroom training. The modules included leadership communication, coaching and development, performance management, progressive discipline, and succession planning.

Reason for leaving organization- The corporate headquarters moved from Richardson, TX to Houston, Texas.

Paragon Global Resources-Coppell, Texas September 2008- March 2011

The premier partner of choice in global mobility, human resource, career transition, and real estate services.

Director Global Human Resources-Led the organization’s strategic planning initiatives in order to meet all departmental and company objectives as they related to the Human Resources function. This included employee relations, recruiting, compensation, benefits, performance management, and internal investigations. Designed, facilitated, and conducted orientation processing, including a review of performance standards. Worked directly with department managers to assist them in carrying out their responsibilities on personnel matters. Partnered with managers to identify key role attributes, developed assignments and performance metrics to ensure high potential candidates were on the appropriate developmental pathway. Developed incentive, bonus, and commissions plans for employees. Supervised 4 staff members and reported to President.

Built human resources department from ground up for US and International locations to include hiring human resources staff members, implementing HRMS system, developing employee handbook, automating benefit enrollment, and adding a talent applicant tracking system.

Designed and facilitated training for manager and supervisors.

Decreased absenteeism by 10%, eliminating the need for overtime.

Facilitated the RFP process and review of the benefits program which resulted in savings of $500,000.

Reason for leaving organization- Accepted opportunity with Furmanite to expand my scope of responsibility with a larger organization.

King Aerospace-Addison, Texas January 2006- October 2008

Provider of Specialized Government and Military Aviation Service.

Human Resources Manager-Responsible for the overall administration, coordination, and strategic alignment of the human resource department. Led in organizational change, leadership development, succession planning, recruitment, benefits, employee relations and compensation plans. Managed company’s talent acquisition program and integrated with succession planning goals. Coordinated benefits plans to meet the organizational goals as well as meeting employee needs. Prepared occupational classifications, job descriptions, salary scales and incentive plans. Organized and maintained employee performance and appraisal programs. Supervised 4 staff members and reported to President.

Reduced time to fill open requisitions from 43 days to 35 days.

Automated HRMS to include self-service, benefit enrollment, and talent acquisition.

Managed the acquisition of 3 government contracts in 2 years to include acquiring over 300 employees.

Conducted benefit audit which resulted in costs savings of $100,000.

Implemented and maintained the Affirmative Action Plan for compliance.

Reason for leaving organization- Accepted opportunity with Paragon so that I could gain valuable international experience.

EDUCATION

Masters, Human Resources Management; La Roche College

BS, Business Administration & Accounting; Robert Morris College

SPHR Senior Professional in Human Resources

GPHR Global Professional in Human Resources

SHRM-SCP Senior Certified Professional



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