Resume

Mrs. S.Gajalakshmi

No. ***, Kalainger Nagar

Opp.Heavy Vehicles Factory

Avadi, Chennai – 600 062

E-mail :ac01bl@r.postjobfree.com

Cell No. 893-***-****, 984*******

Summary

Looking forward to work in a challenging environment.

Good presentation and communication skills.

Good team worker with maximum adjusting nature, strong initiative and ability to learn.

Thorough system knowledge and understanding business applications.

Education Qualification :

Bachelor of Commerce in Annamalai University in Dec 2004

Master of Business Administration in Annamalai University in May 2007

Technical Qualification :

Diploma in Computer Technology

Studied in VEL TECH Polytechnic

Under State Board of Technical Education & Training Centre, Tamil Nadu

Percentage : 79.8% First Class with honours in the year April 2001

Typewriting Senior Grade (English) in First Class in Feb 2003

Department of Technical Education

COMPUTER PROFICIENCY : -

PACKAGE :

OPERATING SYSTEM

LANGUAGE :

GUI :

Others :

MS – OFFICE (Word, Excel, Access, PPT),

LOTUS 1-2-3

MS – DOS, Unix, Oracle

C / C++, VB 6.0, Java

Windows, Fundamental, Foxpro

Knowledge in Peoplesoft Data Base Mgmt

Professional Experience:

1. Council of Scientific & Industrial Research : - July 2003 – June 2004

Worked as a Technician Apprentice : Administration Department

Employee Data Base Management

Passing of Medical Bills

Attendance Reports

2. Sutherland Global Services Pvt Ltd :- July 2004 – March 2006

Worked as Project Trainee - HR Department (Corporate)

Employee Data Base Management (Using PeopleSoft Database)

3. Gati Ltd :- April 2006 – December 2008

Worked as an Associate - Billing Department / Service

Preparation of bills to the customer

Periodical follow-ups for the payments

Understanding the customer requirements thr Customer visits

Reports

4. DELL Services : Feb 2010 – May 2011

Worked as a Financial Transaction Executive - Non – Voice Process

Filling up of Life Insurance policy forms

PHS (Policy Holder Services) – Updation of new requirements for the customers (Address change, Name change, Beneficiary change etc.,)

5. Barclays Shared Services - May 2011 to Oct 2014

Working as a Process Advisor – Non Voice Process

Refer List – Decision making process for the credit customers for an Overdraft limit for the customers with the help of prescribed various bank policies whether it is to pay or unpay the payments such as STO, DDR, FP & CHQ

Regular Payments – Transferring of funds under certain criteria

Notice to close the customer accounts – Unauthorized customers

Closed Accounts – Closing of accounts as per customer request & transferring funds

Deceased customer – Returning payments

PERSONAL DETAILS:-

FATHER’S NAME : Mr. G. Sekar

SEX : Female

MARITAL STATUS : Married

NATIONALITY : Indian

LANGUAGE KNOWN : English, Tamil

RELIGION & COMMUNITY : Hindu & BC

DATE OF BIRTH : 20.07.1982

DECLARATION :

I hereby declare that the above statements are true to the best of my knowledge.

Yours Faithfully,

S. Gajalakshmi

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