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Manager Customer Service

Location:
East Hartford, CT
Salary:
15.00
Posted:
June 26, 2017

Contact this candidate

Resume:

Cheryl A. Sodano

** ****** ******

East Hartford, CT 06118

ac00q0@r.postjobfree.com

Cell: 860-***-****

Home: 860-***-****

Computer Skills/ Office Skills Microsoft Office Suite * SAP *JD Edwards*Gold Mine*Data Management*Order Processing*Project Management*Issues Management*Problem Analysis and Problem Solving*Office Automation Software

(Preparing, Editing and Formatting of Complex Documents)*Clerical Support* Customer Satisfaction* Internet Applications * Accurate Keyboarding (60+WPM) * File Management * Photo Copying * Faxing *Scanning * Electronic Data (Retrieving, Sorting, and Manipulating)* Inventory Specialist* Customer Relations* Utilizing Multi Line Phone Systems *Time Management*Proofreading contracts* EMPLOYMENT HISTORY

2015. Novitex Windsor,CT

Customer Care Representative / Coder

. Proofreading documents

. BRP

. Prep return mail and code it

. Code

. Customer expense reports on Cartus

. Lips navigator for programs for Seterus

2007 2014 Europa Sports Products _ Windsor, CT

Front Office Coordinator/ Assistant to Operations Manager:

. Inventory control

. Customer service

. Answered multiple phone lines

. Ordered all office supplies

. Scheduled appointments for the Operations Manager

. Faxing/coping/filing

. Bank deposit

. Handled petty cash box

. Received product order

. Handled returns

. Ensured the drivers had all product orders before delivery 2000 – 2007 Action Carpet _ _ Windsor, CT

Assistant to the Owner/Manager

. Answered multiple phone lines

. Filing/copying,

. Wrote proposals

. Prepared invoices/mailed them

. Scheduled appointments for the owner/installers

. Updated prices on the products/services

. Customer service

. Provided supplemental coverage for additional stores REFERENCES

Stan Schapp – Ops Manager

1-774-***-**** – Cell

Theresa Strevel – Procurement Specialist ( CDI Corp.)1-203-***-**** Steve Ciscon – Route Driver ( Europa Sports Products) 860-***-****

Michael VonEisengrien – Warehouse Manager (Advanced Auto) 860-***-****

Linda Gallo – Warehouse Associate (Europe Sports Products) 860-***-****

Diane Schroeder – Receptionist ( Europa Sports Products) 1-216-***-****



Contact this candidate